Virginia Transit Association Annual Meeting

1
GLTC and Liberty UniversityA Successful
Partnership

• Virginia Transit Association Annual Meeting
• May 20, 2008

2
GLTC and Liberty University Service Impacts
3
Ridership Growth
4
Operating Costs
5
Revenue Hours
6
Fleet Snapshot

• FY06 25 Heavy-Duty Buses
• FY08 40 Heavy-Duty Buses

7
In the Beginning

• Limited Service to Liberty University Hourly
• On-Again, Off-Again Discussions over the years
  no significant progress who pays?
• Growing Student Population (10,000)
  Uncontrolled Access to Personal Auto Gridlock
• DIY by Liberty Transit unreliable and
  expensive service
• New Personalities at Liberty with prior
  experience with partnering between public transit
  operator and university.
• Renew discussions with GLTC, November 2006 reach
  agreement in early December 2006. LU agrees to
  pay via student fees.
• January 15, 2007 service roll-out with six peak
  hour buses for on-campus shuttles.

8
The First Year(January 2007 May 2007)

• 6 Peak Buses
• Add Evening Off-Campus Service to adjacent retail
  corridor
• 200,000 Passenger Boardings

9
The Second YearAugust 2007 March 2008

• 8 Peak Hour Buses
• Universal Access to allow LU students to board
  ALL GLTC buses on ALL routes with LU I.D.
• 1.4 Million Passenger Boardings

10
Liberty University Universal Access
11
The Next Five Years

• August 2008 14 Peak Buses, Add-Off Campus
  Routes and Park Ride Service
• August 2009 25 Peak Buses, Add-Off Campus
  Routes
• August 2010 32 Peak Buses, Add-Off Campus
  Routes
• August 2011 35 Peak Buses, Add-Off Campus
  Routes
• August 2012 37 Peak Buses, Add-Off Campus Routes

12
Factors for Success

• Champion on Campus You can lead a horse to
  water, and you can even make him thirsty, but you
  cant make him drink.
• On-Going Relationship with Key Staff Members
  between parties.
• Quality Dependable and Reliable Service
• Responsiveness Keep the Customer Happy
• Funding formula managing expectations
  town/gown expectations on who pays?

13
Factors for Success (continued)

• Excellent Staff Work
• Networking with Other Agencies (First Transit
  connections for GLTC Acquiring 7 Surplus Buses
  from Roanoke)

14
Thank You

• Questions?
• Contact Information
• Michael J. Carroll
• 434.455.5084
• michael.carroll_at_lynchburgva.gov