MK II Predictive Dialer

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MK II Predictive DialerRapid Contact v6.5
Virtual Display Pro SuperScript
428 Victoria Avenue Regina, SK Canada S4N
0P6 Toll Free [phone] Phone (306)
359-6893 Fax [phone] www.marketelsystems.c
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Hardware - MKII
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Hardware - MKII

• Eliminates - Busy signals
• - No answers
• - Ringing
• - Dialing
• Simple - Computer network optional
• - Telephone keypad entry system
• - Training take minutes, NOT days
• Reliable - Solid state components
• - No volatile network required
• - No costly downtime
• Effective - REAL TIME reporting vital stats
  updated continuously
• - Intelligent software
• - Talk to prospects for up to 45 50 minutes
  of every hour
• (manual dialing typically 15 to 20 minutes
  per hour)
• IMPROVE YOUR BOTTOM LINE!!!

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Call Compliance Made Simple
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Call with Confidence

• With our equipment you will not have to worry
  about calling someone on the DNC list again.
• Avoid the risk of costly fines and save on
  resources spent scrubbing your phone lists
  against the DNC list.

• Seamless integration with TeleBlock (DNC
  service for absolute peace of mind)

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Get Automated!
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• Two levels of compliance
• Maintain your own DNC list by simply
  downloading either state specific or
  National DNC lists (these numbers are
  cross-referenced with those in your phonebooks)
  onto the Prospector computer.
• TeleBlocks IP Based Blocking Service!
  MarkeTels latest TeleBlock integration service
  offers centralized control for large and/or
  multiple location operations. This also
  means that companies will be able to utilize
  it regardless of their location and (lack of)
  technological ability of their local telecom
  company. Connected with an IP address via a
  VPN (Virtual Private Network), each number is
  screened against the appropriate DNC list(s)
  preventing any costly violations.

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Rapid Contact
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Main screen interface, designed for quick view of
system operations
All features are accessible using this menu
system. Functions such as, creating phonebooks,
importing lists, adjusting speed settings,
viewing and saving reports, viewing real-time
reports, and programming hardware are all within
a few mouse clicks
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Importing Skiplist
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Using our simple step-by-step skiplist import
wizard it is very quick and easy to protect
yourself from any DNC violations
Step-by-step dialogue boxes keep you informed and
help you to complete the process effortlessly
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Call List Importing
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Importing call lists is made easy with the use
of drop-down boxes displaying information from
the import list, which can be imported from most
common formats
Advanced options allow complete control of
phonebook creation and management
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Setting Up Keytones
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The simplicity of MarkeTels patented
keytone entry system requires a simple
configuration screen. Just click the keytone to
configure and a window with keytone options
appears. Once completed, agent instruction
sheets can be printed out for your agents. Its
that easy!
Allows you to define the meaning of your keytone
With single click options like Real-Time Print,
you can have the entire contact record printed
directly to your system printer as agents press
the keytone on their phone
You can also export results as the agent presses
the key to a separate phonebook for you to call
back on a different campaign, or to keep track of
your customers. With no restrictions, uses are
only limited by the creativity of the manager!
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Configure LCD Displays or Virtual Display
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Choose up to 4 lines of information taken
directly from your call list that you wish to be
displayed on your agents LCD displays. If you
require more data entry capabilities then we can
do that too with Virtual Displayä

• Virtual Display Proä operates on agent computers,
  allowing
• the full contact record to be displayed to
  agents, and
• also allows for data entry while on the call.
• Fully open-source, allowing for custom
  integration
• with 3rd party CRM software products
• Solutions like real-time credit card processing
  are
• also available

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Speed Settings
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Manual speed settings allow for complete control
of the system
Easy to control the aggressiveness of the system
Ability to set the abandonment rate with the
option toswitch to speed dialing in the event
that it should riseabove your desired setting.
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Dialing Orders
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Easy to understand dialing options make starting
the system easy. Options allow you to choose the
dialing order from telephone, zip/postal code,
random, city, state, name and many more,
including a secondary dialing order!
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Phonebook Management
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Phonebook editing while dialing is also an
important feature. Edit an existing record or
create a new one while dialing. You can even
change the call result information if needed.
The Skiplist Editor allows you to manually enter
numbers into your DO NOT CALL List, or confirm
that the number is already present.
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Vital Stats
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At a glance you can seethe percentage of
calls not answered, number of dropped calls,
current area of phonebook being used, and agent
status.
See what your agents are doing!
Displays current phonebook that is open as well
as the skiplist that is being used and the
dialing orders that are set.
Throttle indicator shows how aggressively the
dialer is working!
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Real-Time Reports
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Identify your top performers! And those
who require further training
Quickly observe keytone totals for each agent,
and as a group. Watch your productivity in
real-time. You will quickly see dramatic
increases from manual dialing in both agent
excitement and sales volume!
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Daily Reports
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Real-time reporting is important, but so is daily
performance for your entire call center. Rapid
Contactä enables you to generate daily reports
whenever you choose and you can view and print
previous reports from within the software
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Virtual Display Pro
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Agents can view the entire record and can
edit/update important information
A new, cleaner, sleeker and more organized look,
which includes tabs to SuperScript, a separate
Result Entry screen, Options, and your in-house
CRM application!
Memo field for your agents to keep notes of each
call
View keytone totals of the session and the entire
campaign!
Quickly log-on or off the system at the check of
a box!
View Current Operator Status
Easily adjust font size
Read Managers Messages
Double-click to quickly enter the call result and
move on to the next call
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SuperScriptTM
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SuperScript
Easy to navigate through the different pages of
your script, and at the click of a button, test
out your script as you create it
Scripting Made Easy!
Create scripts with ease using the SuperScriptä
wizard
To build the script simply click to add new
controls and choose your next step
Preview screen allows you to see how your script
is progressing
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SuperScript in Action!
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Script appears within Virtual Display
Pros interface with a simple flowing
browser type appearance
Includes many other exciting features!
Rating scale
Required fields
Multiple choice, with the option to randomize
results every time
Checkbox
View/edit call record information
Collect and ready data for in-depth analysis!
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• Simple to Use

• Easy to Set Up

• More Agent Control

• Total Call Compliance

• Increase Productivity

• Database Management

• Many Financing Options Available

• Great Technical Support

• No Risk

• No Commitment

Dont delay sign up to increase your
productivity today!
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