Best Predictive Dialer Software Solutions - PowerPoint PPT Presentation

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Best Predictive Dialer Software Solutions

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Predictive dialing is one of the most widely used auto dialing pacing options and Aspect offers the most comprehensive set of predictive dialing capabilities in the market. Predictive Dialer Vendor in India. – PowerPoint PPT presentation

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Title: Best Predictive Dialer Software Solutions


1
Best Predictive Dialer Software Solutions
  • Call Center Predictive Dialer India

www.predictivedialersolutions.in
2
Predictive Dialer Features
  • Predictive Dialing, Agent Ready Dialing, Preview
    or Power Dialing
  • VoIP or PRI driven Predictive Dialing
  • Soft Dialer (VoIP) or Regular Dialer (PSTN
    Terminations)
  • Ability to Monitor Lead performance and change
    leads on the Fly
  • Real time Call blocking of the DNC List
  • Enforcement of Time of the Day regulation
  • Enforcement of Quota Based Dialing
  • Dialer Console to adjust the speed and know
    channel utilization
  • Monitor Agent and Line performance
  • Connection within milliseconds, Assured to hear
    the 1st 'Hello'
  • Recording, Ability to Listen , Live Report
  • Ability to have the client information at the
    time of connection
  • Setup multiple simultaneous Campaigns, each
    campaign can be Predictive or Agent Ready

www.predictivedialersolutions.in
3
Why Choose Predictive Dialer in Call Center ?
  • There is a computer (dialer-server) which has a
    list of approaching customers.
  • Now the dialer dials to those people one by one,
    and if they receive call, it is transferred to
    the agent who is free.
  • There is a fixed algorithm based on which dialer
    server determines, at what frequency the server
    should dial out the numbers.
  • So that customers dont have to wait and Users
    are not free, or sitting idle
  • The agent is already online (always), receives
    the call directly, remember he does not hear the
    ring, when he receives the call, the customer is
    already live on other side.

www.predictivedialersolutions.in
4
How our predictive dialers can help your business
maximize
www.predictivedialersolutions.in
5

Contact Us Mr.Kartikey Sharma,
Avyukta Intellicall,
91-856-00-00-600
avyuktaindia (Skype)
www.predictivedialersolutions.in
www.predictivedialersolutions.in
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