Predictive DIaler software Vendor - PowerPoint PPT Presentation

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Predictive DIaler software Vendor

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Predictive DIaler software make simple the task of call centre staff i.e. to manage call data , make calls and prepare perfect reports. – PowerPoint PPT presentation

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Title: Predictive DIaler software Vendor


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Advantages of predictive dialer
software
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  • Facilitates simplicity in work -ts make simple
    the task of call centre staff i.e. to manage call
    data , make calls and prepare perfect reports.
  • Automatic dialing - Facilitates automatic dialing
    of numbers in a systematic manner by following
    the organised data. It records the all calls and
    sets daily targets for each telecaller.
  • Easily available - Dialer software can be
    downloaded from internet portal with a single
    mouse click in a couple of minutes only. You can
    also contact Seller to supply you with the
    premium quality dialer software.
  • Easy to install- All you need to do when you
    freshly download this software is to install it
    in the organisation system. It can be done by
    feeding relevant data into the software so that
    it could take the charge of the entire system
    thereon.

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  • Checks and examines the database - dialer
    software checks the relevant database and
    examines the functionality of the system before
    making calls to the customers. This way
    inconvenience in performing the given task is
    minimized and only results oriented tasks are
    taken up to pursue full utilisation of the
    available resources.
  • Inputting the standards can make the system keep
    a watch over the performance of the agent. This
    way the standards treated as benchmarks in front
    of the agents like number of calls he has to make
    in a day, expected call duration and periodical
    targets to be achieved, can be attained in the
    specified timeframe. The software itself keeps a
    check on the agent's performance and creates
    reports over their performance to help the top
    management in decision making. This software
    takes care of all the mentioned needs of the
    company in its course of functionality.

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