Building and Maintaining Care Teams in your Church

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Building and Maintaining Care Teams in your Church

•  Reverend Betsy Ritzman
• Licensed Clinical Professional Counselor
• 831 South Oak Park Avenue
• Oak Park, IL 60304
• Phone [phone]
• Fax [phone]
• Email betsyritz_at_comcast.net
• Website www.tenditmendit.com

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But the end is reconciliation the end is
redemption the end is the creation of the
beloved community. It is this type of spirit and
this type of love that can transform opposers
into friends. It is this type of understanding
goodwill that will transform the deep gloom of
the old age into the exuberant gladness of the
new age. It is this love which will bring about
miracles in the hearts of men.
Martin Luther King, Jr. 1956
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The Gift of the Care Team

• Builds Community
• Nurtures Leadership
• Expands Volunteer Capacity
• Integrated Volunteer
• Recruitment

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Faith in Action
A National program For the support of
volunteers Funding Technical Assistance Model
Programs Tools Collaboration http//www.fiavolun
teers.org/
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• Care Teams
• Parish Nursing
• Screening
• Healing Worship
• Healing Touch
• Prayer Shawls
• Pastoral Care
• Steven Ministry
• Prison Ministries
• United Power for Action and Justice
• Military Support ministry
• Older Adult Ministry

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Assessing a Faith Communitys Readiness for Care
Team Ministry

• Conduct a congregational self study (Faith in
  Action)
• Study the history of other successful outreach
  ministries
• Obtain spiritual support and pastoral blessing
• Acquire strategic support of key leaders
• Identify available resources
• Financial
• People (interested and committed)

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Volunteers Supply Cycle

• Volunteer Fairs
• Web
• Outside partnerships
• schools
• colleges
• other congregations
• Community organizations

Goal A seamless connection between Church
Community
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Organizing Care Teams
Role Responsibility Supporter Numbers
Volunteer Coordinator Care Teams Clients Pastor, Committees, Board 1 staff
Care Team Leader(s) One client or Family and one team Volunteer Coordinator 1-2 per team
Care Team Members Client/Family Leader, Vol. Coord. 2-8 per client
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The Role of the Volunteer Coordinator

• Manages
• Recruitment Task Force
• Screen Clients and Volunteers
• Training Task Force
• Matching
• Nurture Supervision
• Appreciation
• Track and Report

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Role of Care Team Leader

• The Communication Hub
• Schedules Volunteers
• Schedules Meetings
• Feedback

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Making the Match Developing Client/Care Team
Relationships

• Choose who you can serve
• Nurture beneficial and healthy relationships
• Establish boundaries through training and
  supervision
• Create normative distance and self care values
• Empower clients and caregivers to say Yesand No

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Support Structures for Healthy Care Teams

• Training Manual including policies and procedures
• Continuing Education
• Regular data reporting
• Evaluation of Goals
• Satisfaction Surveys
• Clients
• Volunteers

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Risk Management

• The Good Samaritan no ministry without risk
• Who determines tolerance for risk?
• Realistically define your tolerance for risk
• Establish boundaries to honor that limit

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Nurturing Care Teams

• Spiritual Care and Ongoing Training
• Team Composition and Team Building
• Prayer support and regular recognition
• Feedback
• Spiritual Retreats

We are only human. Without faithful and sustained
prayer, there is little or no hope that this
work can be accomplished.
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The Life Cycle of Care Teams

• Healthy Closure
• Bereavement Support
• Cycles of Giving and Healing
• Expectations for caring
• We are all wounded healers
• Assist the spiritual and emotional integration
  of Care Team experience

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Discussion.. Questions.. Answers