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Care%20and%20Justice%20Services

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Title: Care%20and%20Justice%20Services


1
  • Care and Justice Services
  • South Africa

Presented by Frikkie Venter Managing Director
2
MANGAUNG CORRECTIONAL CENTRE (MCC)
3
What is a PPP?
degree of risk transfer to private party
  • Outsource
  • Capitalisation is for Government account
  • Government buys specific services but retains
    risk
  • Fixed and movable assets belong to government
  • Privatise
  • Assets purchased
  • Liabilities purchased
  • Government has regulatory function only
  • PPP
  • Private party
  • Finances (whole or most)
  • Designs
  • Builds
  • Operates
  • Maintains
  • Government purchases complete service and/or
    enables business
  • Fixed assets belong to government

4
What is a PPP?
Traditional payment mechanism Example Govt-built
and operated project
Payment (Rands)
Overruns
Delay costs
Construction/ development
Overruns
Operating costs
0
3
10
15
Time (years)
5
What is a PPP?
PPP payment mechanism Example PPP Project
Payment (Rands)
Operational period Pre-set payment by Govt
against delivery
Construction Period No initial payment by Govt
0
2
10
15
Time (years)
6
(No Transcript)
7
Mangaung Correctional Centre
8
Introduction
  • Mangaung Correctional Centre (MCC), is situated
    outside Bloemfontein
  • 2928 adult, male, sentenced, Maximum Security,
    inmates
  • 25 Year Contract
  • Managed in terms of defined contractual outcomes
    that focus on
  • Delivery of a Developmental approach White
    Paper in action

9
History of MCC
  • On 10 March 1999, the Minister announced that the
    Ikhwezi-Consortium was awarded the 2928-bed
    maximum security centre in Bloemfontein.
  • Further negotiations followed and the contract
    was signed with the Department of Correctional
    Services on 24 March 2000.
  • Construction work commenced on site on 1 April
    2000 and was completed by 30 June 2001.
  • MCC became operational on 1 July 2001.

10
  • Inmate Population

11
Different Offences
12
Sentence length
13
Age Distribution
14
  • Services Rendered

15
Scope of Operations
  • Like any other correctional centre of DCS, MCC is
    governed by the Correctional Services Act (111 of
    1998) and has to abide to all relevant
    legislation.
  • In addition to the above MCC has to comply to
    specific contractual outcomes as specified by
    Government in the Contract between the two
    parties.
  • The following contractual outcomes are seen as
    the most relevant for the purpose of this
    presentation

16
Staffing
  • 563 (481-G4S) employees of which 86 are from
    previously disadvantaged communities
  • 29 women work within this all male offender
    correctional centre
  • 3 disabled people work for us
  • Follow a 7 work day establishment

17
  • Safe Custody of inmates
  • Safe environment
  • Decent Conditions and meeting inmates needs
  • Addressing inmates needs in a structured
    approach
  • General
  • Community Involvement
  • Achievements/Awards
  • Remarks from external visitors

18
1. Safe Custody of inmates
  • In compliance with the relevant Legislation and
    contractual requirements regarding the safe
    custody of inmates entrusted to our care, the
    following extraordinary measures are in place at
    MCC.
  • Risk assessment
  • Admission assessment.
  • Intelligence System
  • Searching program
  • Security system
  • Incident management
  •  

19
2. Safe environment
  • Contractually the Contractor has to maintain
    order, control, discipline and a safe environment
    for staff and inmates. This is complied with by
    means of the following
  • Ensure that maintenance to cells/buildings does
    not enable inmates to escape
  • Ensure that inmates who are not complying with
    rules do not destabilize the operation of the
    centre
  • A specially trained group of employees (Emergency
    Support Team) are the only employees who are
    allowed to use force, with approval from DCS.

20
2. Safe environment continues
  • Comprehensive incident and command arrangements.
  • The Contractor is fully responsible for Health
    and Safety. Drug control is a priority for the
    Company and we are very successful due to
  • Effective searching of all employees, visitors
    and inmates.
  • Mandatory Drug Testing when necessary.
  • Use of Sniffer drug dogs.
  • Effective intelligence system

21
3. Decent conditions and meeting inmates needs
  • The following extraordinary measures are in
    process at MCC
  • Induction process
  • Assessment System for Prisoners (ASP) and
    Sentence Plan for each individual inmate.
  • Signing of a compact agreement by inmates.
  • Visits to inmates
  • 48-Hour pre-booking system.
  • Daily visiting hours.
  • Special accommodation for children who visit.

22
3. Decent conditions and meeting inmates needs
  • Family contact
  • Inmates to receive mail within 24-hours after
    receiving at MCC.
  • One free letter (stationary and postage) per
    week.
  • Unlimited telephone calls at inmate cost.
  • Inmate clothing
  • All inmates to be issued with adequate range of
    blue coloured clothing. Range of clothing
    specified by Contract.
  • Distinctive range of clothing to be worn by
    inmates who poses an escape risk.

23
3. Decent conditions and meeting inmates needs
  • Food services
  • Food services are outsourced to a sub-contractor.
  • Three nutritious meals are provided on a daily
    basis.
  • Menus developed and approved by Food Services
    sub-contractors dietitian.
  • Special diets i.e. therapeutic diets will be
    provided when prescribed by a medical doctor and
    religious diets as recommended by the Chaplain.
    All other inmates will receive a high fiber/high
    protein diet. All qualifying HIV positive inmates
    receive a supplementary diet. .

24
3. Decent conditions and meeting inmates needs
  • Healthcare Services
  • Healthcare services - available 24-hours a day.
  • A fully equipped chemist, x-ray facility,
    doctors consultation rooms, dentist facility,
    emergency treatment room form part of the centre.
  • Healthcare is also provided in the housing blocks
    (units).
  • There is a medical program in place for the
    following category of inmates
  • Mentally ill
  • Chronically illness
  • Those who present a suicide and self-harm risk
    (SASH).

25
Access to Health Care
Profession Nr of Contacts per year
Doctor 5938 2.02 times a year
Nurse 196080 66.28 times a year
Specialists/Dentist 4150 1.41 times a year
26
4. Addressing inmates needs in a structured
approach
  • A proper assessment is followed up with a proper
    sentence plan for individual inmates.
  • All inmates follow a structured day program which
    ensures that they are unlocked from 07h30 in the
    morning and are only locked up again in the
    evening at 19h30
  • The structured day program consists of two
    shifts, a morning and afternoon shift.
  • Inmates are scheduled to attend work/programs
    while the other group will be scheduled to
    participate in free activities. (Sport,
    recreation etc.)

27
4. Addressing inmates needs in a structured
approach
  • Structured day program
  • The Structured Day Program is scheduled to
    accommodate movement management of inmates as
    well as space management. It is compiled around
    eight key components, namely
  •   Work
  • Education
  • Vocational training
  • Physical education
  • Counselling
  • Domestic activities
  • Lifestyle options  

28
4. Addressing inmates needs in a structured
approach
  • Inmate Care and Empowerment
  • The aim of Inmate Care and Empowerment is to
    provide
  • A caring and empowering environment
  • Opportunities and programs for development.
  • Inmates have the opportunity to be accountable
    and responsible citizens.

29
4. Addressing inmates needs in a structured
approach
  • Education department
  • Mother Tongue
  • ABET Level 1 4
  • Grade 11
  • Grade 12
  • Tertiary studies (own financial responsibility
    and Grade 12 pre-requisite).

30
4. Addressing inmates needs in a structured
approach
  • Vocational Training
  • Basic computer/Business Skills
  • Office machine Operator
  • Candle Making
  • Garment Making
  • Home Care
  • Horticulture
  • Upholstery
  • Cleaning Services
  • Hobby Making (Box making)
  • Entrepreneurial Skills
  • Leatherwork
  • Woodwork

31
4. Addressing inmates needs in a
structured approach
  • Assessment of ALL offenders within 2 weeks of
    arrival to determine strengths, needs and
    challenges
  • 2928 offenders has an Individual Sentence Plan
    which is reviewed twice a year
  • 40 hour activity week for each offender
  • Structured day Programme
  • 12 hours unlocked per day
  • 91 matric pass rate for the past 7 years
  • 4620 Certificates for Educational and Vocational
    Achievement awarded until end of 2008
  • Literacy rate increased by 92.15

32
4. Addressing inmates needs in a structured
approach
  • Social work services
  • Social workers (10) and Social Auxiliary Workers
    (PDSOs) (15) render holistic programs to inmates
    to develop their knowledge, skills and values as
    follows
  • The facilitation of these programs address
    offence specific needs and have as their aim to
    address remorse and guilt to enable the inmates
    to develop victim empathy and restore justice.
  • The outcome of these programs focus on addressing
    the challenges of life in a way that will reflect
    accountable and responsible citizenship.

33
4. Addressing inmates needs in a structured
approach
  • Psychological services
  • 4 Psychologists focus on the offending behaviour
    of inmates in order to address those factors that
    initially contributed to the inmates criminal
    behaviour.
  • The facilitation of psychological programs aims
    at addressing offence specific needs and develops
    remorse and guilt to enable the inmate to be in a
    position to extend victim empathy and restore
    justice. .

34
4. Addressing inmates needs in a
structured approach
  • Activities and leisure
  • Activities aim to ensure that sport, recreation
    and sport administration programs are provided to
    all interested inmates to encourage and stimulate
    self-development.
  • Fourteen activity officers are employed and they
    are engaging at least 900 inmates a day

35
4. Addressing inmates needs in a structured
approach
  • Library services
  • A fulltime appointed librarian ensures that the
    library is sufficiently stocked and that inmates
    get the opportunity to make use of these services
    either in the library or in the living units via
    a trolley service.
  • An average 3630 books are issued to inmates per
    month.
  • To enable this, a schedule of rostered attendance
    at the library is used.
  • Each inmate receives two opportunities per week
    to access the library services, but can access
    the trolley service daily
  •  

36
4. Addressing inmates needs in a structured
approach
  • Industries
  • MCC believe that it is essential that inmates
    receive the opportunity to work in an industrial
    environment to establish workplace ethics and
    workplace discipline.
  • During the production phase, inmates are trained
    in line with acceptable industrial standards and
    are taught how to master production work.
  • Qualified contractors train inmates in the
    manufacturing of clothing, metal work and bread
    production.

37
4. Addressing inmates needs in a structured
approach
  • Religious Care
  • A full time Chaplain supported by fifty-three
    external religious workers from 31 different
    churches/faiths are involved in providing
    religious care to inmates. The following services
    are rendered
  •  
  • Church services for all dominations
  • Small group discussions
  • Prayer meetings
  • Personal interview or counseling
  • Religious teaching

38
5. General
  • MCC has to submit a Strategic Plan for the MCC to
    the Department of Correctional Services (DCS)
    every 5 years. This strategic plan has to be in
    line with DCSs White Paper and other
    guidelines as indicated by DCS.
  • DCS has a Correctional Services Controller on
    site at Mangaung Correctional Centre. The
    Controller and his staff have unrestricted access
    to the Centre at any time.
  • All employees of MCC have to be fully trained in
    their duties and functions that are pre-approved
    by the Commissioner of Correctional Services. All
    staff undergo continuation training of 40 hours
    per year.

39
6. Community Involvement
  • The Mangaung and Free State communities have
    benefited directly as a result from skills
    development and training of offenders
  • 1015 school desks were donated to ten (10) under
    privileged schools
  • 75 tons of vegetables from the horticulture
    gardens donated to Shelters, Childrens homes,
    Centres for people with disabilities and the
    elderly
  • Three (3) Victim support rooms at local Police
    Stations revamped and equipped with furniture and
    toys manufactured by offenders. The next victim
    support room will be revamped in September during
    the 16 days of activism against violence against
    women and children
  • 7500 Candles donated to CANSA as part of their
    annual Relay for Life.

40
6. Community Involvement
  • Life Solutions Program Employees of MCC
    facilitate courses on skills development for
    children who are in conflict with the Law
  • Participation in the yearly 16 Days of Activism
    Against Woman and Child Abuse campaigns since
    2006
  • Refurbishing of Victim Support Rooms at SAPS
    Police Stations since 2006
  • Community Indabas take place on a regular basis.

41
7. Achievements/Awards
  • NOSA Health and Safety Audit Five star rating
    awarded (2009)
  • Free State Premiers Award Gold Award in the
    Private Sector, State Agencies and Para-statals
    section (2007, 2008)
  • Best ABET Adult Learning Centre in the Free State
    (2007, 2008,2009)
  • SAFMA - Facilities Management Project of the Year
    Award (2005)
  • Risk Manager of the Year Ronsley Phillips MCC
    Safety Health and Environmental Supervisor
  • Mangaung Correctional Centre International winner
    at the NOSA awards in the Section Health Social
    Work other community, Social and personal
    services, activities, education public
    administration and defence

42
8. Remarks received from external visitors
  • Martin Neary (Former British Commissioner of
    Correctional Services) I found the day
    absolutely fascinating and I am left entirely
    convinced about the feasibility of running a
    prison of similar size in the UK. I have seen
    very few prisons anywhere in the world that I
    would consider to be better that yours.
  • Me. R. Reddy (OSW, The Presidency) Excellent
    institution with use of technology and humane
    development as a concept for rehabilitation. This
    is a benchmark for other prison centres to
    emulate it as a best practice for correctional
    services in South Africa.

43
8. Remarks received by external visitors
  • The South African Minister of Corrections, The
    Honorable Ngconde Balfour MP during a
    certification ceremony for inmates at the
    facility said
  • You have proven that rehabilitation of
    offenders is not a dream and if done consistently
    with clear outcomes it can be achieved. In this
    regard, I want to acknowledge the work done by
    the management and personnel of Mangaung.
  • They (management and personnel of Mangaung) are
    going well beyond expectations and the inmates
    are the main beneficiaries of this approach.

44
Challenges
  • Changes to Parole Policy Addressed
  • ARV Policy In Process of being addresses
  • Drug resistant TB Addressed
  • Gang phenomenon Addressed through Gang Strategy
  • Communication with the Customer

45
Challenges continues
  • To establish such good working relationships with
    our colleagues at DCS that the partnership can
    serve as an example to others and be utilized
    effectively for knowledge transfer. Research by
    professor Tapscott on Best Practices in centres
    concluded that 53 of the 84 best practices were
    identified in the two private Centres in SA
  • To manage the Contract cost effectively without
    impeding on service delivery taken into account
    unforeseen price increases, (ESKOM)
  • To retain staff, notwithstanding the fact that
    external institutions are recruiting our staff,
    due to the high quality of training and
    development which we deliver to our employees.
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