Title: Care%20and%20Justice%20Services
1- Care and Justice Services
- South Africa
Presented by Frikkie Venter Managing Director
2MANGAUNG CORRECTIONAL CENTRE (MCC)
3What is a PPP?
degree of risk transfer to private party
- Outsource
- Capitalisation is for Government account
- Government buys specific services but retains
risk - Fixed and movable assets belong to government
- Privatise
- Assets purchased
- Liabilities purchased
- Government has regulatory function only
- PPP
- Private party
- Finances (whole or most)
- Designs
- Builds
- Operates
- Maintains
- Government purchases complete service and/or
enables business - Fixed assets belong to government
4What is a PPP?
Traditional payment mechanism Example Govt-built
and operated project
Payment (Rands)
Overruns
Delay costs
Construction/ development
Overruns
Operating costs
0
3
10
15
Time (years)
5What is a PPP?
PPP payment mechanism Example PPP Project
Payment (Rands)
Operational period Pre-set payment by Govt
against delivery
Construction Period No initial payment by Govt
0
2
10
15
Time (years)
6(No Transcript)
7Mangaung Correctional Centre
8Introduction
- Mangaung Correctional Centre (MCC), is situated
outside Bloemfontein - 2928 adult, male, sentenced, Maximum Security,
inmates - 25 Year Contract
- Managed in terms of defined contractual outcomes
that focus on - Delivery of a Developmental approach White
Paper in action -
9History of MCC
- On 10 March 1999, the Minister announced that the
Ikhwezi-Consortium was awarded the 2928-bed
maximum security centre in Bloemfontein. - Further negotiations followed and the contract
was signed with the Department of Correctional
Services on 24 March 2000. - Construction work commenced on site on 1 April
2000 and was completed by 30 June 2001. - MCC became operational on 1 July 2001.
10 11Different Offences
12Sentence length
13Age Distribution
14 15Scope of Operations
- Like any other correctional centre of DCS, MCC is
governed by the Correctional Services Act (111 of
1998) and has to abide to all relevant
legislation. - In addition to the above MCC has to comply to
specific contractual outcomes as specified by
Government in the Contract between the two
parties. - The following contractual outcomes are seen as
the most relevant for the purpose of this
presentation
16Staffing
- 563 (481-G4S) employees of which 86 are from
previously disadvantaged communities - 29 women work within this all male offender
correctional centre - 3 disabled people work for us
- Follow a 7 work day establishment
17- Safe Custody of inmates
- Safe environment
- Decent Conditions and meeting inmates needs
- Addressing inmates needs in a structured
approach - General
- Community Involvement
- Achievements/Awards
- Remarks from external visitors
181. Safe Custody of inmates
- In compliance with the relevant Legislation and
contractual requirements regarding the safe
custody of inmates entrusted to our care, the
following extraordinary measures are in place at
MCC. - Risk assessment
- Admission assessment.
- Intelligence System
- Searching program
- Security system
- Incident management
-
192. Safe environment
- Contractually the Contractor has to maintain
order, control, discipline and a safe environment
for staff and inmates. This is complied with by
means of the following - Ensure that maintenance to cells/buildings does
not enable inmates to escape - Ensure that inmates who are not complying with
rules do not destabilize the operation of the
centre - A specially trained group of employees (Emergency
Support Team) are the only employees who are
allowed to use force, with approval from DCS.
202. Safe environment continues
- Comprehensive incident and command arrangements.
- The Contractor is fully responsible for Health
and Safety. Drug control is a priority for the
Company and we are very successful due to - Effective searching of all employees, visitors
and inmates. - Mandatory Drug Testing when necessary.
- Use of Sniffer drug dogs.
- Effective intelligence system
213. Decent conditions and meeting inmates needs
- The following extraordinary measures are in
process at MCC - Induction process
- Assessment System for Prisoners (ASP) and
Sentence Plan for each individual inmate. - Signing of a compact agreement by inmates.
- Visits to inmates
- 48-Hour pre-booking system.
- Daily visiting hours.
- Special accommodation for children who visit.
223. Decent conditions and meeting inmates needs
- Family contact
- Inmates to receive mail within 24-hours after
receiving at MCC. - One free letter (stationary and postage) per
week. - Unlimited telephone calls at inmate cost.
- Inmate clothing
- All inmates to be issued with adequate range of
blue coloured clothing. Range of clothing
specified by Contract. - Distinctive range of clothing to be worn by
inmates who poses an escape risk.
233. Decent conditions and meeting inmates needs
- Food services
- Food services are outsourced to a sub-contractor.
- Three nutritious meals are provided on a daily
basis. - Menus developed and approved by Food Services
sub-contractors dietitian. - Special diets i.e. therapeutic diets will be
provided when prescribed by a medical doctor and
religious diets as recommended by the Chaplain.
All other inmates will receive a high fiber/high
protein diet. All qualifying HIV positive inmates
receive a supplementary diet. .
243. Decent conditions and meeting inmates needs
- Healthcare Services
- Healthcare services - available 24-hours a day.
- A fully equipped chemist, x-ray facility,
doctors consultation rooms, dentist facility,
emergency treatment room form part of the centre. - Healthcare is also provided in the housing blocks
(units). - There is a medical program in place for the
following category of inmates - Mentally ill
- Chronically illness
- Those who present a suicide and self-harm risk
(SASH).
25Access to Health Care
Profession Nr of Contacts per year
Doctor 5938 2.02 times a year
Nurse 196080 66.28 times a year
Specialists/Dentist 4150 1.41 times a year
264. Addressing inmates needs in a structured
approach
- A proper assessment is followed up with a proper
sentence plan for individual inmates. - All inmates follow a structured day program which
ensures that they are unlocked from 07h30 in the
morning and are only locked up again in the
evening at 19h30 - The structured day program consists of two
shifts, a morning and afternoon shift. - Inmates are scheduled to attend work/programs
while the other group will be scheduled to
participate in free activities. (Sport,
recreation etc.)
274. Addressing inmates needs in a structured
approach
- Structured day program
- The Structured Day Program is scheduled to
accommodate movement management of inmates as
well as space management. It is compiled around
eight key components, namely - Work
- Education
- Vocational training
- Physical education
- Counselling
- Domestic activities
- Lifestyle options
284. Addressing inmates needs in a structured
approach
- Inmate Care and Empowerment
- The aim of Inmate Care and Empowerment is to
provide - A caring and empowering environment
- Opportunities and programs for development.
- Inmates have the opportunity to be accountable
and responsible citizens. -
294. Addressing inmates needs in a structured
approach
-
- Education department
- Mother Tongue
- ABET Level 1 4
- Grade 11
- Grade 12
- Tertiary studies (own financial responsibility
and Grade 12 pre-requisite).
304. Addressing inmates needs in a structured
approach
-
- Vocational Training
- Basic computer/Business Skills
- Office machine Operator
- Candle Making
- Garment Making
- Home Care
- Horticulture
-
- Upholstery
- Cleaning Services
- Hobby Making (Box making)
- Entrepreneurial Skills
- Leatherwork
- Woodwork
-
314. Addressing inmates needs in a
structured approach
- Assessment of ALL offenders within 2 weeks of
arrival to determine strengths, needs and
challenges - 2928 offenders has an Individual Sentence Plan
which is reviewed twice a year - 40 hour activity week for each offender
- Structured day Programme
- 12 hours unlocked per day
- 91 matric pass rate for the past 7 years
- 4620 Certificates for Educational and Vocational
Achievement awarded until end of 2008 - Literacy rate increased by 92.15
324. Addressing inmates needs in a structured
approach
- Social work services
- Social workers (10) and Social Auxiliary Workers
(PDSOs) (15) render holistic programs to inmates
to develop their knowledge, skills and values as
follows - The facilitation of these programs address
offence specific needs and have as their aim to
address remorse and guilt to enable the inmates
to develop victim empathy and restore justice. - The outcome of these programs focus on addressing
the challenges of life in a way that will reflect
accountable and responsible citizenship.
334. Addressing inmates needs in a structured
approach
-
- Psychological services
- 4 Psychologists focus on the offending behaviour
of inmates in order to address those factors that
initially contributed to the inmates criminal
behaviour. - The facilitation of psychological programs aims
at addressing offence specific needs and develops
remorse and guilt to enable the inmate to be in a
position to extend victim empathy and restore
justice. . -
-
-
344. Addressing inmates needs in a
structured approach
- Activities and leisure
- Activities aim to ensure that sport, recreation
and sport administration programs are provided to
all interested inmates to encourage and stimulate
self-development. - Fourteen activity officers are employed and they
are engaging at least 900 inmates a day
354. Addressing inmates needs in a structured
approach
- Library services
- A fulltime appointed librarian ensures that the
library is sufficiently stocked and that inmates
get the opportunity to make use of these services
either in the library or in the living units via
a trolley service. - An average 3630 books are issued to inmates per
month. - To enable this, a schedule of rostered attendance
at the library is used. - Each inmate receives two opportunities per week
to access the library services, but can access
the trolley service daily -
364. Addressing inmates needs in a structured
approach
- Industries
- MCC believe that it is essential that inmates
receive the opportunity to work in an industrial
environment to establish workplace ethics and
workplace discipline. - During the production phase, inmates are trained
in line with acceptable industrial standards and
are taught how to master production work. - Qualified contractors train inmates in the
manufacturing of clothing, metal work and bread
production.
37 4. Addressing inmates needs in a structured
approach
- Religious Care
- A full time Chaplain supported by fifty-three
external religious workers from 31 different
churches/faiths are involved in providing
religious care to inmates. The following services
are rendered -
- Church services for all dominations
- Small group discussions
- Prayer meetings
- Personal interview or counseling
- Religious teaching
385. General
-
- MCC has to submit a Strategic Plan for the MCC to
the Department of Correctional Services (DCS)
every 5 years. This strategic plan has to be in
line with DCSs White Paper and other
guidelines as indicated by DCS. - DCS has a Correctional Services Controller on
site at Mangaung Correctional Centre. The
Controller and his staff have unrestricted access
to the Centre at any time. - All employees of MCC have to be fully trained in
their duties and functions that are pre-approved
by the Commissioner of Correctional Services. All
staff undergo continuation training of 40 hours
per year.
396. Community Involvement
-
- The Mangaung and Free State communities have
benefited directly as a result from skills
development and training of offenders - 1015 school desks were donated to ten (10) under
privileged schools - 75 tons of vegetables from the horticulture
gardens donated to Shelters, Childrens homes,
Centres for people with disabilities and the
elderly - Three (3) Victim support rooms at local Police
Stations revamped and equipped with furniture and
toys manufactured by offenders. The next victim
support room will be revamped in September during
the 16 days of activism against violence against
women and children - 7500 Candles donated to CANSA as part of their
annual Relay for Life.
406. Community Involvement
- Life Solutions Program Employees of MCC
facilitate courses on skills development for
children who are in conflict with the Law - Participation in the yearly 16 Days of Activism
Against Woman and Child Abuse campaigns since
2006 - Refurbishing of Victim Support Rooms at SAPS
Police Stations since 2006 - Community Indabas take place on a regular basis.
417. Achievements/Awards
- NOSA Health and Safety Audit Five star rating
awarded (2009) - Free State Premiers Award Gold Award in the
Private Sector, State Agencies and Para-statals
section (2007, 2008) - Best ABET Adult Learning Centre in the Free State
(2007, 2008,2009) - SAFMA - Facilities Management Project of the Year
Award (2005) - Risk Manager of the Year Ronsley Phillips MCC
Safety Health and Environmental Supervisor - Mangaung Correctional Centre International winner
at the NOSA awards in the Section Health Social
Work other community, Social and personal
services, activities, education public
administration and defence
428. Remarks received from external visitors
- Martin Neary (Former British Commissioner of
Correctional Services) I found the day
absolutely fascinating and I am left entirely
convinced about the feasibility of running a
prison of similar size in the UK. I have seen
very few prisons anywhere in the world that I
would consider to be better that yours. - Me. R. Reddy (OSW, The Presidency) Excellent
institution with use of technology and humane
development as a concept for rehabilitation. This
is a benchmark for other prison centres to
emulate it as a best practice for correctional
services in South Africa.
438. Remarks received by external visitors
- The South African Minister of Corrections, The
Honorable Ngconde Balfour MP during a
certification ceremony for inmates at the
facility said - You have proven that rehabilitation of
offenders is not a dream and if done consistently
with clear outcomes it can be achieved. In this
regard, I want to acknowledge the work done by
the management and personnel of Mangaung. - They (management and personnel of Mangaung) are
going well beyond expectations and the inmates
are the main beneficiaries of this approach.
44Challenges
- Changes to Parole Policy Addressed
- ARV Policy In Process of being addresses
- Drug resistant TB Addressed
- Gang phenomenon Addressed through Gang Strategy
- Communication with the Customer
-
45Challenges continues
- To establish such good working relationships with
our colleagues at DCS that the partnership can
serve as an example to others and be utilized
effectively for knowledge transfer. Research by
professor Tapscott on Best Practices in centres
concluded that 53 of the 84 best practices were
identified in the two private Centres in SA - To manage the Contract cost effectively without
impeding on service delivery taken into account
unforeseen price increases, (ESKOM) - To retain staff, notwithstanding the fact that
external institutions are recruiting our staff,
due to the high quality of training and
development which we deliver to our employees.