DISCIPLINE MEETING MANAGEMENT by John Ostrowski

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DISCIPLINE MEETING MANAGEMENTby John Ostrowski

• State your position and current situation clearly
  and non-threateningly.
• Ask for the employees reaction and comment.
• Focus on real issues and ask for suggestions from
  the employee.

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• Develop a plan of action both of you can live
  with, including consequences.
• Set a meeting time to review whats been done.
• Express your confidence in the employees ability
  to accomplish whats been agreed to.

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MEETING PREPARATION

• Develop a clear statement of what you want to
  accomplish.
• List what employee might say in response for each
  step.
• Think of things for the employee to suggest as
  ways to solve the problem in case they cant
  think of anything in the meeting.

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• Go through each step and rehearse what you will
  say.
• Meet with your boss to get agreement on
  consequences before you meet with the employee.

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KEEPING PEOPLE FROM GOING OVER YOUR HEAD

• Check with boss and bosss boss before you tell
  employee consequences.
• Start by being more approachable than the people
  above you.
• Be the most reasonable person in chain of command.

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• Offer to go over your own head if you think
  someones going to anyway.
• Dont tell anyone to go over your head.
• If all else fails, at least warn the boss.

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DISCIPLINE EXAMPLES

• Oral warning
• Written reprimand
• One day suspension
• Multi-day suspension
• Firing

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DISCIPLINE EXERCISES

• Pick a problem to meet about
• Your coach will talk you through the steps
• Assemble in groups of 4 (22)
• Explain employee role to new person
• Do the meeting
• Other to watch and take notes
• Feedback 2 positive 1 corrective
• Take turns until all have had a chance