Enterprise Mapping Launch

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Enterprise Mapping Launch

• David Leaney
• Richard Brand
• Clear Lead Pty Ltd

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Joint Breakfast Sponsors

• IBM Software Group Rational
• Clear Lead
• New IBM Business Partner Advantage status
• Initial focus Requirements Management
• Providing Project Management services
• Now adding Enterprise Mapping

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Clear Leads services
Strategy
Technology
Business
Implementation
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Clear Lead key facts

• Established March 2002
• Consulting, Solutions, Project Services
• Sydney, Canberra, Melbourne and Brisbane
• 40 staff and growing
• Panels for Defence, ATO,Centrelink,
  Austrade,CrimTrac, DEST, DSTO,QLD Government

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Subject

• What is Enterprise Mapping?
• Why did we Create it?
• Who needs it?
• What are the Benefits?
• Questions?

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Structure

• Will talk about Enterprise Mapping
• Will demonstrate a synthetic example
• Will use the map to model a VoIP implementation
• Will finish by 930am

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Who needs Enterprise Mapping?

• Do your employees have trouble finding out the
  whos, whys, whats and wheres of your
  organisation?
• Are you embarking on a change program without a
  known baseline?
• Do you need better visibility of the requirements
  your projects are supposed to meet, and how they
  are tracking to meet those needs?
• Are you issuing complex RFTs without full
  traceability to your organisations needs, and
  traceability of the results achieved?

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Enterprise Mapping is

• A Solution (services and software) that can add a
  linking layer across your data holdings
  (coverings human, physical and information
  assets) to allow users to more quickly and
  readily understand the organisation, the items
  important to it and their relationships

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Components

• IBM Rational requirements management system -
  RequisitePro
• Third-party add-ons
• Implementation Consulting
• Administrative Support team

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Why Enterprise Map?

• Where are your most valuable information assets?
• Corporate databases?
• Personal databases?
• Spreadsheets?
• Word documents?
• In somebodys head?

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Capability Launch

• Often, the first step to improving a business is
  to create and publish a business model to help
  ensure that the business processes, organisation
  and resources are well understood

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Capability Launch

• Often, the first step to improving a business is
  to create and publish a business model to help
  ensure that the business processes, organisation
  and resources are well understood

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Why did we create it?

• Richard Brand - Computing metallurgist
• IBM Certified

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Qualifications

• Felt the pain
• Used RequisitePro extensively on mm project
• IBM Case Study
• Consulted on meta-data projects
• Heading Clear LeadsRational consultancybusiness

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Ah Ha Moment 1

• IT Sales and Branch Manager
• Incrementally developed system for
• Quoting
• Forecasting
• Purchasing
• Delivery
• Invoicing
• Cash flow management
• Maintenance management
• Single people and organisation repository
• Always wanted to know hierarchy and history

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Ah Ha Moment 2

• Financial Service Industry
• Compliance Reference Service
• Designed to check trailing commission payments
• Legal Expert System industry map
• Map participants and products

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Financial Services Industry
ReqPro 5000 facts Attributes define Entities Dat
abase Screens
Data is mainly on links!
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Ah Ha Moment 3

• Meta data project in Large Agency
• Wanted to know whos-who structure
• Payroll all contractors report to same person
• Quarter of people in payroll not in phone listing
• Quarter of people in phone listing not in payroll
• Spreadsheets of project staff issued weekly
• Quarter of project staff not in payroll OR phone

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Ah Ha Moment 4

• Large Agency
• At any time, about ten teams trying to find out
  what systems existed
• Mission Critical data in Access database
• Gatekeepers hid Access existence

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Observation

• What if there was a system that
• could link items in Word
• to database objects
• And interchange data with spreadsheets

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Ah Ha Moment 5

• RequisitePro can contain any number of item types
• Items can be extended with attributes including
  URLs
• RequisitePro can link any item to any other item
• RequisitePro can manage hierarchies
• RequisitePro can link deeply into Word
• RequisitePro can import and export tabular
  spreadsheets
• RequisitePro supports many hyperlinks from an
  item
• RequisitePro supports external hyperlinks to any
  item
• RequisitePro is extensible

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Enterprise Map
Items Linkage Layer Attributes
Web enabled
Corporate systems
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Enterprise mapping is not

• Business Intelligence
• Data Warehouse
• Enterprise Search
• Portal

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Who would Benefit

• Around 100 10,000 seats
• Too complex to mentally map structures
• New projects or change programs
• New staff intake
• Change faster than systems can keep up
• Critical data on spreadsheets, local databases

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Implementation

• Capture organisational fabric
• fabric typically organisational structures and
  people
• Add overlays as required
• Mapped items ReqPro requirements

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What is a ReqPro Requirement?
A bit of text
To provide collaborative process support
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Database flavours

• Multi-user
• Web users can just about do everything
• Detail level security
• Full audit trail

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User Experience

• Windows client
• Microsoft Word
• Microsoft Excel
• Web browser
• eMail
• Third-party interfaces
• Microsoft Access
• Microsoft Visio

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Systems considerations

• Almost pure Microsoft!
• Oracle, DB2, SQL Server databases
• Extensibility Interface is Microsoft COM

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The Demonstration

• Start with an organisational people fabric
• Overlay organisational goals, initiatives,
  projects, information holdings, systems
• Link to legislation and reporting mandates
• Add new dataset
• Then use the Enterprise Mapfor a new project
  acquiring and implementing VoIP

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The Demonstration

• Start with loose wants
• Build a document/database store
• Plagiarise an RFT document for structure
• Map wants to RFT structure
• Track creation of RFT (who, what, when)
• Ensure no wants are left out
• Initiate discussions on mandatory

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The Demonstration

• Score Tenders against RFT
• (plan, monitor, audit progress)
• Negotiate Contract clauses

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The Demonstration

• Plan rollout to all recipients
• Update progress via the web
• View progress reports
• Build VOIP Configuration Management Database
  (CMDB)
• Deliver and track training
• Conduct post-implementation review

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The Demonstration

• Win Best Practice Awards

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Features

• Provides a data-driven foundation and common
  access point to your corporate structures, goals,
  systems, information holdings and much more
• Allows explicit links to be created between any
  items
• Links deep into documents providing a single
  source of the truth
• Supports bi-directional links to existing
  web-enabled systems
• Provides project governance support through
  requirements management

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Benefits

• Saves employees time locating information and
  understanding your organisation
• Demonstrates good governance through end-to-end
  audit trails
• Mitigates project overruns and failures caused by
  scope creep, poorly understood requirements, and
  poor communication
• Provides a planning and feedback framework for
  complex roll-outs

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Unique Proposition

• Weeks not years to implement
• Innovative and practical application of
  requirements management
• Saves employees time
• Demonstrates good governance
• Mitigates project overruns
• Provides a planning and feedback framework
• Combination of best-of-breed solution and
  services team

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Questions?
Richard Brand, Clear Lead Pty Ltd rbrand_at_clearlead
.com.au ? 0418 568 358 www.clearlead.com.au ?
1300 CLEAR1