Program Design: Request for Proposals RFPs

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Introduction
3. Writing the RFP Program Design

• Program Design Request for Proposals (RFPs)

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Two Sides of RFP
The Two Sides of an RFP
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Design Parts
The Elements of Program Design in the RFP

• Overview, goals and outcomes
• Participant eligibility criteria and target
  population
• Mandatory program design features
• Service delivery requirements
• Proposal narrative instructions
• Evaluation criteria and rating system

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Overview/Goals
Overview, Goals and Outcomes

• Background and purpose of WIA
• Vision for youth services
• Local challenges
• Long-term outcomes
• Local data

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Participant Eligibility
Participant Eligibility Criteria and Target
Population

• Explain WIA eligibility
• Define in-school and out-of-school
• Provide potential target subpopulations

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Participant Eligibility
WIA Youth Eligibility

• 14-21 years old AND
• Qualify as low-income AND
• Have at least one barrier to employment

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Barriers to Employment

• Deficient in basic skills
• School drop-out
• Homeless
• Runaway
• Foster Child
• Parenting or pregnant
• Offender
• Requires additional assistance to complete
  education or secure employment

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Low-Income Individual
Who is a Low-Income Individual?A youth who meets
any one of these criteria

• Receives food stamps
• Homeless
• Foster Child
• Individual with a disability who earns income
  below poverty line or receives public assistance

• Receives cash payments through public assistance
• Income does not exceed poverty line or 70 of
  lower living standard income level

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ISY vs OSY
In-School v. Out-of-School

• In-School Youth
• Youth enrolled and attending any school
• Out-of-School Youth
• Youth not attending any school who do not have a
  diploma or GED youth with GED/diploma but are
  basic skills deficient
• 30 of WIA funds must expended on out-of-school
  youth

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Ten Elements
Ten Elements that Must Be Available

• Tutoring
• Alternative school
• Work experience
• Occupational skills training
• Summer employment linked to academic and
  occupational skills

• Leadership
• Supportive services
• Adult mentoring
• Guidance and counseling
• Follow-up services for 12 months

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WIA Performance Impact
Impact of WIA Program Elementson Performance
Measures
Direct Impact
Indirect Impact
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Service Delivery
Three potential structures

• Single Organization Model -- One organization
  provides all core services including the 10
  elements
• Central Broker Model -- Central organization
  receives funding and designates specific
  contractors to deliver specific services
• Case Management Model -- One organization for
  intake/case management. Other organizations for
  the 10 elements.

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1. One Organization
1. One Organization Delivers All Services

• Allows for single accountability
• Seamless service delivery
• BUT few are equipped to offer all services

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2. Broker
2. Central Broker

• Requires central organization to conduct
  secondary bidding
• Requires central organization to hold
  subcontractors accountable

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3. Case Management Organization
3. A Case Management Organization

• Allows providers with specialized expertise to
  provide specific elements
• Requires multiple service provider contracts
• Case manager-youth relationship sometimes
  difficult to maintain

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Service Delivery Focus
Basic Service Delivery

• Youth-driven
• Easy to navigate
• Physically accessible to youth
• Comprehensive
• Connective to the one-stop

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Proposal Narrative

• Instruct applicants on what they should include
  in their response
• Ensure that applications can be compared
• Provide information to the applicant about the
  relative importance of each section

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Instructions
Sample Instructions
Example

• One-page proposal summary highlighting outcomes,
  goals, services and partnering agencies
• One-page budget narrative
• Budget forms
• Program design worksheets
• Letters of commitment from all partnering
  organizations

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Narrative Sections
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Local Goals
1. Local Goals and Challenges
Sample Questions

• Describe the relationship of the proposed
  services and activities to local goals and
  challenges
• Describe how proposed services and activities
  will contribute to the development of a
  comprehensive youth service delivery system
• Describe how proposed services and activities
  will lead to the attainment of local long-term
  workforce development goals

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Elements Delivery
2. Program Elements and Service Delivery
Sample Questions

• Elements included
• Commitments from other agencies
• Service coordination
• Evidence of program success
• Demographics of target population and recruitment
  strategies
• Number of youth to be served
• Where and how services will be delivered

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Outcomes and Outputs
3. Outcomes and Outputs
Sample Questions

• Describe the planned short-term outcomes for each
  program element provided
• Describe program outputs

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Assessments
4. Assessments
Sample Questions

• Describe the intake assessments to be used
• Describe and justify assessments and process used
  to measure youth success

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WIA Measures
5. WIA Performance Measures Addressed
Sample Questions

• Describe WIA performance measures addressed by
  these services
• Describe the relationship of services to
  successful attainment of the measures

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Follow-Up
6. 12 Month Follow-Up
Sample Questions

• Describe follow-up activities to be conducted OR
• Describe how relationship with youth will
  transition to follow-up provider
• Describe methods to ensure communication with
  program participants after exit
• List examples of follow-up activities so that
  vendors understand that follow-up is more than a
  phone call or letter

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Management
7. Program Management
Sample Questions

• Describe organizational capacity and staff
  qualifications
• Describe how reporting requirements will be met
• Describe how program success will be monitored

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Budget
8. Budget Narrative and Timeline
Sample Questions

• Provide a budget for services provided including
  follow-up
• Provide a brief budget narrative
• Provide a timeline for service delivery and
  program management
• Include required budget forms

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Evaluation Criteria
Be sure to include

• Explanation of evaluation criteria
• Scoring guide or scoring sheet that will be used
  to evaluate proposals
• Overview of the evaluation process

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Design Dos
Proposal Design Dos
Ask for

• One-page summary
• Youth recruitment plan
• Follow-up services plan

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Design Dos
Proposal Design Dos
Ask for

• Evidence of effectiveness
• Dept. of Ed. validated tests for literacy and
  numeracy
• Other assessments to be used in objective
  assessment
• Letters of commitment from partnering
  organizations

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Design Donts
Proposal Design Donts
Dont require vendors to

• Provide all ten elements
• Mention only outputs
• Describe activities without describing
  effectiveness
• Use WIA measures to demonstrate effectiveness
• Use assessments of grade-level equivalency.
  Educational functioning levels should be used.

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Quiz
Quiz Which service delivery structure requires
the provider to make all 10 elements available to
youth?
Correct! The answer is A. Single organization
model. This service delivery structure requires
the vendor to make all 10 elements available to
youth in their program. This is very difficult,
as few organizations have the expertise, skills,
and resources to make all of these services
available or to provide all of them at a high
level of quality. Click anywhere to continue.
Try again
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Last Slide