CEM 515

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??? ???? ?????? ??????King Fahad University Of
Petroleum and MineralsConstruction Engineering
Department

• CEM 515
• Problem presentation
• Group 2

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Outline

• Introduction
• Objective
• List of all problems
• Problem selection
• Problem description
• Problem Solution
• Conclusion

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objective

• Applying the eight step process to solve a
  problem.
• Reducing delivery time.
• Reach Customer satisfaction.

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All problems

• Changing schedule of yearly maintenance shutdown
  many time and by many person and depend on a lot
  of factors, this change in schedule will affect
  in quality of work , some activity will be
  cancelled , increase in overtime budget and rush
  work. ) Humod)
• High Pressure Heater Vessel Tube Leak (Frequent
  tube leak ,difficult to maintain and reflected
  in drop 10MW power in production). (Sultan)
• The progress of completing the design and the
  complete set of the drawings for any project is
  taking more time than expected. (Ahmad )
• As a Steel Structural building fabricator, our
  scope of work includes supply of the following
  to our customer, which is required for the
  construction of a building. This includes supply
  of following fabricated components columns,
  beams, girders, cross Bracing Members, connection
  Bolts, metal Roofing, doors, windows

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All problems

• In my division which is part of my department, we
  need at least 37 employees, either engineers
  or technicians, to do the specified job that
  relate to every one regarding the daily
  activities without pressure. In fact, we have
  only 28 employees and every one has sometimes
  overloaded work because of shortage of manpower.
  (Sughair )
• In our department we have about 40 auditors in 4
  divisions. We want to implement a pool strategy
  where we can reshuffle people from one division
  to another to satisfy demand. We, however, face a
  problem of planning manpower throughout a whole
  year. The nature of auditing job requires
  traveling in and out of Kingdom and it becomes
  overwhelming to ask people to travel without an
  early notice. In this sense, a solid plan for the
  whole year can not be made of who will be working
  on this audit or that. (ali)

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DECISION MATRIX

• evaluated and prioritized a list of options
• established a list of weighted criteria
• evaluated each option against those criteria

Problem Definition to select one problem out of
the 5 problems
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Problem Customer Desire Actual Status

• Introduction
• As a Steel Structural building fabricator, our
  scope of work includes supply of the following to
  our customer, which is required for the
  construction of a building. This includes supply
  of following fabricated components
• Columns
• Beams
• Girders
• Cross Bracing Members
• Connection Bolts
• Metal Roofing
• Doors
• Windows

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Problem Customer Desire Actual Status

• Customer Desire
• For construction purpose customer require the
  following sequential order of delivery
• Construct First Columns
• Receive Connection Bolts, Nuts and Washers
• Connect Second Beams and Girders
• Construct Third Cross Braces
• Construct Fourth Metal Roofing
• Construct Fifth Windows
• Construct Sixth Doors

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QUALITY DEFINITION
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PROCESS MAP
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CONTROL CHART
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FISH BONE ANALYSIS
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BRAIN STORMING
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DECISION MATRIX
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SOLUTION ANALYSIS
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CNC (computer numerically controlled) cutting

• In CNC milling, a dedicated computer system
  performs the basic controlling functions over the
  movement of a machine tool, the tool rapidly
  removes material from a large monolithic block
  using a set of coded instructions for the static
  geography of the surface.

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GANTT CHART
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CONTROL CHART AFTER IMPLEMENTATION
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CONCLUSION

• From the control chart the delivery time became
  less.
• Customer was satisfied.
• He who learns best wins

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We grant our product