TeleParent

1
TeleParent

• The Worlds First Automated Multi-Lingual
  Messaging System using real speech.
• Communicates Emergencies
• Improves Attendance and Parental Involvement
• Teacher Focused

2
TeleParent

• The strength of our service is to allow teachers
  and administrators a simple, easy and effective
  way to send messages and sustain the flow of
  important information between the school and
  their student's family.

3
TeleParent

• Our goal is to assist schools in the development
  of successful Citizens.
• We believe we can improve school to home
  communication with an easy to use tool.
• We believe that usability, effective training and
  guaranteed implementation will not put another
  technology brick in a Teachers or an
  Administrators bag.
• We can work together to make a difference.

4
TeleParent

• We provide a human voice in 22 languages to
  communicate that message and strengthen the bond
  between school and home.
• We send positive, useful messages that contribute
  to improved productivity and behavior.

5
TeleParent

• Top 7 Most Used Messages at a High School 12/06
  to 05/25/07
• 1 - 3,256 Good participation
• 2 - 2,683 Was assigned a project, please check
  the due date with your child
• 3 - 2,316 Needs to study for a test or quiz
• 4 - 2,241 Participated well in class
• 5 - 2,186 Was absent
• 6 - 1,998 Was assigned homework that is due
  tomorrow
• 7 - 1,684 Was tardy

6
TeleParent

• Those grammatically correct calls went home to a
  students family in one of the many languages we
  offer Armenian, Cambodian, Cantonese, English,
  Farsi, French, German, Greek, Haitian Creole,
  Hindi, Hmong, Korean, Laotian, Mandarin, Polish,
  Portuguese, Punjabi, Russian, Spanish, Tagalog,
  Thai, Ukrainian and Vietnamese.

7
How we do it!

• Fully-Hosted Application Service Provider (ASP)
• All Web-Based Software
• Annual service fee (subscription) based on
  enrollment.
• Upgrades/Updates at no additional charge.
• Full support by phone web.
• Training on site or web based.
• We host phone lines no need to buy.
• No need for additional software or hardware.
• Only requirement is an internet connection.
• No need to record each message.

8
HISTORY

• Invented by a Middle School Teacher in Los
  Angeles Unified.
• Patent-Pending application is the ONLY automated
  multi-lingual messaging system that uses human
  speech.
• The ONLY system easily used by teachers.
• The ONLY system used daily to promote and improve
  student achievement.
• Customers California 76 / Nationally 95.

9
The TeleParent Difference

• Our paradigm Directly promote student
  achievement through effective school-to-home
  communication to encourage active parental
  involvement.
• Student Specific Messaging
• Automatic and Multi-Lingual Messaging
• Teacher Focused

10
How TeleParent makes a difference -Attendance

• We can make calls to home, work or any additional
  designated number each day after first period and
  send those messages to the family.
• Provide documentation for intervention and
  communication.
• Auto-dialer attendance callers have been used for
  about 20 years with no measurable results. We
  produce RESULTS!

11
How TeleParent makes a difference - Emergencies

• Over 1,000,000 calls per hour.
• Campus fire, power outages, water main breaks,
  no phone service.
• Inclement Weather or Natural Disasters.
• Lockdowns.
• Missing Students.
• JUST ONE NUMBER TO DIAL TO BROADCAST TO THE
  ENTIRE SCHOOL
• COMMUNITY.

12
How TeleParent makes a difference - School
Advancement

• Back-to-School Nights
• Special Events
• Social and Sporting Events
• Fundraisers
• Campus Clubs
• Local contributors
• School site council
• PTA

13
Service Features

• Situational Student Messaging
• Student Specific Messages
• Multi-Lingual
• Easy-to-use
• Send multiple calls in seconds
• Calls sent between 6 and 9 PM (5pm cut-off)
• Are phone surveys available? Yes
• Number of Questions? Unlimited
• Phone-Based Responses? Unlimited

14
Technical Features (contd)

• Tailored for parent approval
• Automatically sent in home language
• All messages from all teachers are combined into
  one phone call, including community outreach
  calls
• Press 1 to hear again and again
• Sure delivery
• Tries back busy or no-answer calls until call is
  complete
• Leaves message on answering machines

15
Technical Features (contd)

• Difficult to identify, block, or intercept
• Sends out schools number, unique, or custom
  Caller-ID
• Alternate call times
• Complete record of each call history.

16
Technical Features (contd)

• TeleParent Data Centers Backup Centers
• TeleParent maintains two full data centers and
  telephony hubs in Los Angeles and Chicago. Both
  locations
• meet all requirements including but not limited
  to natural disasters that could cause power
  outages.

17
Technical Features (contd)

• Disaster Readiness and Recovery
• TeleParent is technically equipped and
  prepared to handle any and all crises that may
  occur, foreseen and unforeseen.
• Additionally, TeleParent maintains offsite
  emergency back up locations in Whittier, Tarzana,
  and Fullerton and development centers in West Los
  Angeles for maximum data recovery
• 100 up-time

18
Reporting

• We document every call that is made
• Accountability
• Attendance reporting
• Parent/Teacher Conferences
• Complete call statistics for any day
• Description of incomplete calls
• Review messages sent by user and by other
  teachers and administrators.

19
Implementation

• Included and We take care of it!
• Takes an average of 6 days depending on
  cooperation and delivery of data.
• TeleParent effectively and easily integrates with
  Power School, Zangle, SASI, Eagle Aeries and many
  other student information systems.
• We guarantee satisfaction.

20
Steps

• Documents (ERP/Contracts/Privacy Policy)
• Setup
• Data extraction methodology
• Password Dissemination
• Training
• Online
• Onsite
• Tutorials/User Guides/Documentation
• Live!

21
Some Things to Know

• SIF Compliant
• School Interoperability Framework Yes!
• FERPA
• Federal Educational Rights and Privacy Act
• Our Service Agreement addresses it
• Security
• We will meet or exceed the strictest of security
  measures.
• LAUSD- we exceed their requirement.

22

• Questions
• Contact
• Robert Hanrahan
• 800-658-6077 x723
• 831-869-5000 Mobile
• robert_at_teleparent.net
• THANK YOU ALL VERY MUCH!