Giving a talk in Chicago called

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• Giving a talk in Chicago called Simple Tools for
  Better Care, Chronic Disease Management through
  Patient Centered Collaborative Care.
• This phone conversation is a spin off of that
  material
• The talk should actually be called Deceptively
  Simple Tools for Better Care as the tools we are
  discussing can be used very simply and
  effectively in patient interactions, but also
  offers the potential for a deeper analysis of
  your practice and how it affects patient
  outcomes.
• Well look at both levels today, briefly.
• Then during Q A, we can also hone in on
  questions about the best way to apply these
  individual tools to your practice.
• HYH Texas Instruments calculators
• Remember - could add or subtract OR could program
  in your equations and do logarithmic functions.
• Lets take a look at the first slide

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What makes for effective care?

• Improved outcomes occur when
• patients are confident they can manage their own
  care
• physicians and patients are on the same page
  during visits
• information is tailored to the patients needs

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I receive exactly what I want and need exactly
when and how I want and need it. How to
achieve your patients saying this?
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Components to Attain Patient-Centered
Collaborative Care
I receive exactly. If Strongly Agree If Disagree
Do you have
Continuity 95 60
Access 85 10
Efficiency 80 20
Information 80 20
Confidence 75 15
Moore LG, Wasson JH, JACM Vol 29, No 3, pp.
195-198
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handy ADL screening
prevention up to date
Useful patient education links
Permission JH Wasson Slide by Lynn Ho
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Stratifying Results
Permission LG Moore
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Care Vital Signsfor patients who cant get to a
computer
Permission JH Wasson
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? Health indicators for my patients Quality
of care indicators for my practice
?