Introduction to RoboCentral

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Remote ConsoleMonitoring and Management
2
The Problem

• Servers/consoles are widely distributed

• Heterogeneous platforms to support

• Cant have IT personnel everywhere

• Unreliable detection correction of problems

• High IT costs

3
The Solution RoboCentral

• Automatically monitor console output, notify
  personnel optionally correct problems

• Manage and control system consoles from any
  location

• Aggregate and correlate messages from all
  platforms

• Ensure high system reliability while lowering IT
  Costs

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NT/2000
4
RoboCentral Benefits

• Increase System Reliability
• Ensures problems are detected immediately
• Allows for timely control of servers from any
  location
• Enhances accountability and console security
• Increase IT Efficiency
• Minimize fire fighting
• Decrease staff travel
• Free up valuable IT personnel resources

5
Application / System / Network / Hardware Remote
Console Monitoring Management
RoboCentral
Framework Integration
Tivoli, CA Unicenter or HP Openview
Staff Notification
Automatic Correction
Remote Access
6
Automatic Monitoring

• Scans console output for important messages
• Detects when expected messages dont appear
• Provides central message display, staff
  notification and optional problem correction
• Correlates related console messages
• suppresses redundant notification of persistent
  problems
• tracks problem life cycle from inception
  through resolution

7
Remote Access

• Offers secure, reliable access to distributed
  systems from any location
• Enables all management operations performed at
  the traditional system console
• Shut down and reboot systems
• Run diagnostics and repair
• Perform backup operations
• Install software applications

8
Secure and Failsafe

• Consolidates remote management through a single
  firewall opening
• Limits access to consoles using role based
  security
• No system security is overridden
• Users can be limited to read-only access
• Failover mechanism guarantees continuous
  RoboCentral operation
• Backup server automatically takes over if primary
  system fails

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RoboCentralManagement Console Event Monitor
Console Properties
Time-Stamped System Log
Network View
User-Defined Event Listings
Summary Event Counters
10
RoboMon and RoboCentralThe Complete Solution

• Natural synergy between RoboMon RoboCentral
• RoboMon
• Polls applications, systems and network
• Notifies personnel, prevents problems before they
  occur
• RoboCentral
• Monitors remote console output
• Notifies personnel, optionally fixes problems
• Provides remote access management
• Both Rapid deployment Quick ROI