Information Technology Procurements at FAA Aeronautical Center

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Information Technology Procurements at FAA
Aeronautical Center
Small Business Conference
Cheryl Rogers, Program Director, AMI-1
July 17, 2007
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FAA Aeronautical Center
...Provide aviation training, logistics, and
business services

• Located in Oklahoma City
• FAA Academy
• Technical and managerial training
• Training development, distance learning
• FAA Logistics Center
• Engineering, repair, distribution, and technical
  support for the NAS
• Logistics automated systems
• Enterprise Services Center
• Accounting operations
• Enterprise software systems
• Information technology infrastructure
• Tenant Organizations
• Civil Aviation Registry, Civil Aerospace Medical
  Institute
• NAS Engineering
• Other non-FAA tenants

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Information Technology

• Information Systems Development Maintenance
  (ISD)
• Aviation and Business Applications
• Software Development, Maintenance,
  Configuration
• System Management Facility Hosting (SMF)
• Server based hosting
• Mainframe Services (MFR)
• System and Production Control Services
• Customer Services Center (CSC)
• Level 1 IT Service Desk
• Customer First Point of Contact
• Office Automation Services (OAS)
• Level 2 IT Support
• Telecommunications (TEL)
• Voice Communication
• Data Communication, including MMAC Backbone IAP
• Information Systems Security (ISS)
• Independent ISS team supporting DOT and FAA

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Information Technology Skillsets

• Software Developers
• C, C, XML, Cold Fusion, .NET, ASP, VB, Java,
  SOA, etc.
• Oracle Financials and other Oracle developer
  tools
• System Administrators
• Unix, Linux, Windows
• HP Business Availability Center, NetVigil
• Database Administrators
• Oracle, SQL Server
• Telecom Specialists
• CISCO, Nortel, Check Point, F5, Blue Coat,
  SurfControl, HP OpenView
• Hardware Specialists
• HP, SUN, Dell
• Small commodity servers to large Unix
• SAN Technology, HP, EMC, NetApp
• Customer Service Agents
• Axios, Remedy
• Office Automation Support Specialists
• Microsoft, Lotus Notes, Dell desktops
• IT Security Specialists

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IT Services Contracts

• Information Technology Support Services
• 5 Years, IDIQ TM contract
• 50 IT skill levels
• Estimated value 174 million, expires February
  2010
• Customer Services Center Support Services
• 5 Years, IDIQ TM contract
• Level 1 service desk and Level 2 office
  automation support
• Estimated value 10 million, expires September
  2009
• Telecommunication Services Contract
• 5 Years
• Cable plant and voice/data work order support
• Estimated value 2.8 million, expires April 2011
• Telephone Support Services
• 5 Years
• Nortel Voice Network
• Estimated value 2.2 million, expires September
  2009
• Mail Distribution Services
• 5 Years
• Estimated value 4 million, expires September 2007

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Thank you!
FAA
Small Business
cheryl.rogers_at_faa.gov