Information Technology Careers

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Information Technology Careers

• Presented by
• Doug Boyer and Bruce Carrell

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Data Processing 101
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Early Information Technology Occupations

• Card Editor
• Key Punch Operator
• Tab Machine Operator
• Computer Operator
• Computer Programmer
• Systems Analyst
• Data Processing Manager
• Tape Librarian

BECarrell, Senior Programmer Analyst of LMI
Aerospace, interviewed in person by DBoyer,
11/1/2004
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The First Electronic Digital Computer

• ENIAC Electrical Numerical Integrator and
  Calculator
• Contained 18,000 vacuum tubes
• Occupied 1,800 square feet of floor space
• Used 180,000 watts of electrical power

Meyers, Jeremy, A Short History of the Computer
http//www.softlord.com/comp 10/28/2004
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So Thats A Punched Card!
http//www.columbia.edu/acis/history/cards.html,
viewed 11/01/2004
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IBM Tab Machines
http//www-1.ibm.com/history/exhibits/vintage/vint
age_4506W2185.html, viewed 11/01/2004
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IBMs Early Systems - 1401
www.columbia.edu/acis/history/1401.html, viewed
10/29/2004
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IBMs Early Systems - 360
www.cs.newcastle.ac.uk/events/anniversaries/40th/i
mages/ibm360_672/slide07.html, viewed 10/29/2004
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Education and Training
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Universities Institutions

• Top undergraduate computer engineering
  programs
• Rose-Hultman Institute of Technology (Indiana)
• Cal-Poly (San Louis Obispo, California)
• The Cooper Union (New York)

http//www.usnews.com/usnews/edu/college/rankings/
brief/engineering/nophd/enns05_brief.php, viewed
11/1/2004
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Skills that Need to be Included in Curriculum

• Communication/people skills
• Business skills
• Real-world/hands-on experience
• Troubleshooting
• Project management
• Analytical skills
• Integration

Thomas Hoffman. Preparing Generation Z
Computerworld. Framingham Aug 25,
2003.Vol.37, Iss. 34  pg. 41
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Certifications

• Hot areas of certification
• Project Management Professional certification
  from Project Management Institute
• Citrix Certified Enterprise Administrator, for
  managing Citrix Servers
• Linux Professional Institutes certifications
• Certified Information Security Manager, from
  ISACA
• Microsoft Certified Trainer
• Microsoft Certified Solution Developer

Ellen Messmer. Some certifications are hot, some
not Network World. Framingham Feb 2,
2004.Vol.21, Iss. 5  pg. 23, 2 pgs
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ITs Hottest Skills
Robert Half Technology 2005 Salary Guide, survey
of 1,650 CIOs with more than 100 employees
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Whats Hot and Whats Not
Jennifer Mears. Whats in a name? Network
World. Framingham Jun 16, 2003.Vol.20, Iss. 24  
pg. 44
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IT Jobs in Jeopardy
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IT Jobs in Jeopardy

• Legacy / custom application development
• Legacy application maintenance
• Web application development
• Customer care, services / call center
• Management of IT infrastructure / IT outsourcing
• Packaged application implementation

Jennifer Mears. Jobs at risk Network
World. Framingham Jul 5, 2004.Vol.21, Iss. 27  p
g. 31
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Current IT Status
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Number of IT Jobs(in millions)
Drop off in dot.com, telecom companies, and 2001
recession
Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
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Jobs by Region
Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
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Job Categories as a of Total IT Workforce
Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
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Other Bits of Information

• Non-IT companies represent 79 of all IT
  employment. (banking, finance, manufacturing,
  food service, transportation)
• Programmers represent the largest single group of
  IT workers although programmer head count
  actually dropped slightly in the past year, down
  almost 30,000 jobs.

Information Technology Association of America,
Adding ValueGrowing Careers, 09/2004
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Marketing Trends
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Marketing TrendsConsulting Services

• Different Skill Sets
• Fewer Mainframe and Mid-Range Positions
• More requirements for project managers, business
  analysts, and help desks
• Java has a high demand as a technical skill
• Technical skills are treated as commodities
• Placement is handled through the procurement
  departments instead of IT department
• On-line auctions are frequently used to place
  programmers

Kenneth Koboldt, Marketing Manager for Analysts
International, interviewed by phone by BECarrell,
10/27/2004 
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Marketing Trends Consulting Services

• Large firms are offshoring many technical skills
• Marketing more to larger firms than small and
  mid-size firms
• Marketing has become more difficult
• Placement process
• Change in demand for skill sets
• 50 of staff are business analysts

Kenneth Koboldt, Marketing Manager for Analysts
International, interviewed by phone by BECarrell,
10/27/2004 
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Marketing TrendsManagement Services

• Staff augmentation is a commodity
• Developers are being chosen on a cost basis
  instead of skill set
• Business niche is to partner with clients to
  provide business solutions
• Applications are becoming broader instead of silo
  based

Mitchell Loader, Senior Account Manager for
Daugherty Business Solutions, interviewed by
phone by BECarrell, 11/04/2004
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Careers of the FutureWhat to look forward to
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How Do IT Leaders See the Future?

• Coding will largely go awaywith the growth in
  the outsourcing of routine tasks.
• Dick Navarro, Director of Information
  Technology, Boeing Inc, interviewed by phone by
  DBoyer, 11/02/2004
• Opportunities will continue to exist in both the
  management and technical areas of the industry.
  Purely technical skills are going to be more
  prone to outsourcing.
• Mike Biffignani, CIO, LMI Aerospace, interviewed
  in person by BECarrell, 10/29/2004

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How Do IT Leaders See the Future

• A computer science degree does not necessarily
  prepare graduates for the IT job market.
• The increased pace of business, industry
  consolidation, and globalization mean that many
  IT professionals will work for many companies
  during their careers.
• Future IT job seekers will need to do more than
  study computer science at a reputable school to
  succeed.

Barbara Gomolski, What to Tell the Kids,
Computerworld, 10/18/2004
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Management vs. Technical

• The issue here is entry level position most
  project managers, subject matter experts, and
  governance people get trained via the programming
  ranks. In the future, maybe this expertise will
  be groomed in the subject areas that embed the IT
  bit within the curriculum, like a major in supply
  chain may also be an expert in B2B.

Dr. Mary C. Lacity, Professor Information
Systems, UMSL, interviewed by e-mail by
BECarrell, 10/2004
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Management vs. Technical

• Students say
• I would like to do both. Hoping to be able to
  become middle management to do both managerial
  and hand on in 5 years and be a full time manager
  in 10 years.
• I have already been moved from technical to
  managerial. Not sure its a great move yet, but
  thats where I currently am. I have been out of
  college since 1996, so I have a bit of experience
  that forced me up I am a development group
  leader in a telecommunications software provider.

Anonymous interviews submitted via UMSL student
MIS Listserv
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Job Growth Projections
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Fastest Growing Industries
www.departmentoflabor.org viewed 10/25/2004
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Salaries in IT
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• The following salary information is based on
  national averages

2005 Salary Guide, Robert Half Technology
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• Administration

Title 2004 2005 (projected) Change
CIO 115,500-195,250 114,000-191,250 -1.8
VP Info Sys 108,000-155,500 104,250-154,000 -2.0
IS Manager 81,500-113,750 80,250-112,250 -1.4
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Applications Development
Title 2004 2005 (projected) Change
Systems Analyst 61,000-84,750 61,500-81,500 -1.2
ProgrammerAnalyst 50,750-80,250 52,500-83,250 3.6
Business Sys Analyst 54,750-79,250 56,000-80,500 1.9
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Quality Assurance Testing
Title 2004 2005 (projected) Change
QA Testing Manager 63,250-85,000 64,750-86,750 2.2
Systems Auditor 60,750-77,250 63,250-81,750 5.1
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Internet E-Commerce
Title 2004 2005 (projected) Change
Internet/Intranet Developer 51,000-72,500 51,750-74,250 2.0
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Security
Title 2004 2005 (projected) Change
Data Security Analyst 67,000-90,750 68,250-93,000 2.2
Sys Security Admin 66,000-91,500 67,500-92,750 1.7
Network Security Admin 62,750-88,000 63,750-90,500 2.3
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Software Development
Title 2004 2005 (projected) Change
Product Manager 76,500-102,750 77,000-104,250 1.1
Pre/Post Sales Consultant 51,750-75,000 53,500-78,250 3.9
Software Engineer 62,500-94,750 63,250-92,750 -0.8
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Technical Services, Help Desk, Technical Support
Title 2004 2005 (projected) Change
Desktop Support Analyst 47,000-65,000 44,500-63,250 -3.8
Instructor Trainer 43,750-62,250 43,250-65,500 2.6
Disaster Recover Specialist 59,000-89,000 60,500-90,750 2.2
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• Small incremental changes in
• Consulting Systems Integration
• Data/Database Administration
• Networking/Telecommunications
• Operations

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Professional Prognostications
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What Will IT Look Like?

• According to Dr. Jerry Siegel, IT professionals
  in the future will be more grounded in
  engineering skills. Software engineers and
  architecture developers will need a deeper
  understanding of math modeling languages, and
  data access languages. IT developers will require
  expertise in the legalities of the business
  environment. Curriculum will need to include
  instruction in HIPA, OSHA, and Sarbanes-Oxley.

Dr. Jerry Siegel, Professor Emeritus University
of Missouri St. Louis, interviewed in person by
BECarrell and DBoyer, 09/2004
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What Will IT Look Like?

• Traditional IT jobs are not going away but there
  may be fewer of them.
• New IT opportunities
• Business process design and management
• New competency rising from the opportunity to see
  entire business process while designing IT
  systems
• Information management
• Customer Relations Management, Business
  Intelligence, and Search Technologies
• Relationship and vendor management
• Negotiate and manage contracts
• Select and manage IT service provider partners

Barbara Gomolski, What to Tell the Kids,
Computerworld, 10/18/2004
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What Will IT Look Like?

• Global IT operations will offer more
  opportunities
• Broader set of responsibilities when working for
  American companies outside the United States
• Cultural and legal differences provide a learning
  experience that is not available in an IT
  environment that operates only in the U.S.
• Expanding Operations in foreign countries creates
  job opportunities
• Builds new career paths
• Improves IT morale

Steve Alexander, International IT Gaining a
World View, Computerworld, 06/14/2004
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What Are the New Skills?

• IT professionals must possess a variety of skills
• Technical
• Business
• Managerial
• The global business environment requires oral and
  written communication skills
• IT professionals must comprehend the interlacing
  roles of IT within a business organization

B Dawn Medlin International Journal of Human
Resources Development and Management Geneva, 2004
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What are the New Skills?

• A good career path in the future lies in being
  both business and technical. Its about providing
  value to the business
• Content knowledge, technical skills, and
  business acumen provide an individual with an
  edge.
• The math and communication skills are essential
  for success. These are what a college degree
  provide.

• Mike Biffignani, CIO, LMI Aerospace, interviewed
  in person by BECarrell, 10/29/2004

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What Are the New Skills?

• Interpersonal and communication skills
• Ability to work with teams
• Leadership abilities
• Organizational skills
• Analysis and more Analysis
• Desire to undertake new assignments even in the
  face of risk and uncertainty

• Dick Navarro, Director of Information Technology,
  Boeing Inc., interviewed by phone by DBoyer,
  11/02/2004

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Our Conclusions
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• We realize IT has changed and will change for the
  better in the future.
• In our research and interviews, weve found that
  just technical skills arent enough.
• Presentation skills
• Written communication (Managerial Communications
  BA5100)
• Business/Analytical skills
• Leadership capabilities
• Security is becoming a bigger issue
• Sarbanes-Oxley
• Post 9/11

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Questions?