Components of the Comm' Process

1
Components of the Comm. Process

• Context- Provides the people, occasion, and the
  task
• Physical Environment- Influences the quality of
  interaction within the physical space
• Climate- Influences the emotional, attitudinal,
  and intellectual tone of the communication
• Communicator- Creates meaning, sends and receives
  messages, and exchanges meaning
• Message- Conveys meaning, feeling, and various
  kinds of energy from sender-receiver to
  receiver-sender
• Channel- Provides the space through which the
  message must pass determines the method used to
  send the message
• Noise- Interferes with or disrupts communication
• Barrier-Blocks Communication
• Feedback- 1)Assures the sender-receiver that
  comm. has occurred 2)Allows the receiver-sender
  to adjust or modify a message 3)Provides insight
  into the sender-receivers communication

2
Communication Process
Context, Physical Environment, Climate
Interaction
Sender/ Receiver
Receiver/ Sender
Context, Physical Environment, Climate
3
Communication Process
Context, Physical Environment, Climate
Message
Sender/ Receiver
Receiver/ Sender
Intentional/ Unintentional
Actual
Content Feelings Relationships
Context, Physical Environment, Climate
4
Communication Process
Context, Physical Environment, Climate
Barriers
Feedback
Noise
Barriers
Noise
Noise
Message
Sender Encodes/ Receiver Decodes
Receiver Decodes/ Sender Encodes
Transmits Feedback
Acquires Data
Transmits
Acquires
Noise
Noise
Noise
Noise
Feedback
Context, Physical Environment, Climate
5
Communication Requires You to

• Understand the Context (people, occasion and
  task)
• Define your Role (part played in a specific
  setting or situation) in the Conversation
• Discover Communication Norms (stated or implied
  expectations)
• Set the standard (established level of
  requirement or excellence) based on self,
  listener, occasion, and task.

6
Principles of Communication

• Transactional (involves an exchange)
• Complex
• Interactive (Involves a series of complicated and
  interrelated processes that affect each other)
• Symbolic (Meaning is communicated through the use
  of symbols that are always open for
  interpretation)
• Personal and Cultural (Words and gestures are
  symbols for meaning and feeling, they are very
  personal)
• Irreversible (once you have sent a message, it
  cannot be taken back. You can only send
  additional messages to correct it.)
• Impossible to Duplicate (Each interaction is
  unique)
• Circular (Communication involves original
  messages and feedback to those messages)
• Purposeful (Theres always a reason behind and
  intentional message.

7
Principles of Comm. Cont.

• Unavoidable (its impossible to NOT communicate)
• Continuous (communication is ongoing)
• Learned (communication skills are mainly learned
  through behaviors)

8
Communication Process
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