Performance Appraisal

1
Performance Appraisal
2

MANAGING Providing feedback support
/coaching/ mentoring to facilitate perf.
improvement
PLANNING Providing clarity on what is
successful performance
REWARDING Providing recognition for
contribution, reward for results.
ASSESSING Providing clarity regarding
achieve- ment relative to Plan
3
Focus

• Aligned with business strategy
• Maximize ownership by Line
• Include competencies
• Increase discussion on actionables and concerns

4
Performance Management

• It is about
• planning for success
• linking people and jobs to the Banks objectives,
  giving everyone a part of the strategic action
• managing and developing people for enhanced
  performance

5
Principle
Business Outcomes
WHAT
HOW
Measurement Dimensions
Action Planning
6

• PM program is about...
• Encouraging dialogue
• Managing for success
• Supporting your subordinates efforts
• Building performance culture

7
Effective Practices

• Strategy Workshops
• Group Goal setting meetings
• Joint agreement on targets SLA
• Stretch Targets
• In-house research on competencies
• Creating Performance Templates
• Customized Appraisal Forms

8
Effective Practices

• Train Employees to handle the process
• Training Managers on Performance Coaching
• Active HR partnership
• Interim Reviews Focus on development
• Rating is linked to Rewards Other key HR
  process
• No forced ranking

9
Effective Practices

• Self assessment
• Documenting training requirements
• Addressing career concerns
• Tackling poor performers
• Employee can express disagreement
• Supportive MIS