PERFORMANCE APPRAISAL OVERVIEW

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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WHAT IS A PA?

• SYSTEMATIC REVIEW
• THREE CATEGORIES ADMINISTRATIVE PERFORMANCE
  IMPROVEMENT RESEARCH
• IMPLEMENTATION

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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USES

• TRAINING
• WAGE AND SALARY
• PLACEMENT
• PROMOTION

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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LEGAL ISSUES

• UNFAIR DISCRIMINATION
• WAYS TO AVOID BASE ON JOB ANALYSIS BEHAVIOUR
  INSTRUCTIONS REVIEW RESULTS

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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INFORMATION SOURCES

• OBJECTIVE PRODUCTION DATA
• PERSONNEL DATA ABSENTEEISM TURNOVER
• JUDGEMENT DATA RATING SCALES COMPARISON
  METHODS

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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METHODS

• RATING SCALES GRAPHIC RATING SCALE
• EMPLOYEE COMPARISON RANK ORDER PAIRED
  COMPARISON FORCED DISTRIBUTION
• BEHAVIOURAL CHECKLISTS

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BEHAVIOURAL CHECKLISTS

• CRITICAL INCIDENTS
• WEIGHTED CHECKLIST
• BARS
• BOS
• MIXED STANDARD SCALE

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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ERRORS AND ACCURACY

• ERRORS LENIENCY HALO CENTRAL TENDENCY
• ERRORS ? ACCURACY

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ACCURACY

• ELEVATION
• DIFFERENTIAL ELEVATION
• STEREOTYPIC ACCURACY
• DIFFERENTIAL ACCURACY

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ELEVATION

• HOW ACC - GROUP RATING

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DIFFERENTIAL ELEVATION

• ACC RATING 1 RATEE
• Moe Howard 5.3
• Larry Fine 5.2
• Bud Abbott 3.0
• Lou Costello 1.9

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STEREOTYPE ACCURACY

• ACC - DIMENSION RATING
• GOOD ACC FOR OC
• POOR ACC FOR SOCIAL SKILLS

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DIFFERENTIAL ACCURACY

• ACC DISCRIM AMONG RATEES WITHIN DIMENSIONS

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PERFORMANCE APPRAISAL OVERVIEW

• WHAT IS A PA?
• WHAT IS IT USED FOR?
• LEGAL ISSUES
• INFORMATION SOURCES
• METHODS
• ERRORS AND ACCURACY
• FEEDBACK

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FEEDBACK

• SPECIFIC
• BEHAVIOURAL
• RATEE SENSITIVITY
• IMMEDIATE
• AVOID INFORMATION OVERLOAD