Introduction to Management and Organizational Behavior

1
Chapter 1

• Introduction to Management and Organizational
  Behavior

2
Three Critical Management Challenges

• Change
• Technology
• Globalism
• Bottom Line Organizations must be sensitive to
  changing conditions/developments and be ready to
  adapt/respond to them as necessary

3
What is Management?

• Definition Management is the ...
• 1 process of
• 2 assembling and using sets of resources
• 3 in a goal-directed manner to achieve tasks
• 4 in an organizational setting

4
Four Issues/Perspectives

• The Organizational Context
• The Human Factor
• Managing Paradoxes
• The Entrepreneurial Mindset

5
What Do Managers Do?

• Three Perspectives on Answering the question
• 1. Managerial Functions
• 2. Managerial Roles
• 3. Managerial Job Dimensions

6
Managerial Functions

• The P-gtO-gtD-gtC Model
• Planning
• Organizing
• Directing
• Controlling
• Communication as a linking process

7
Managerial Roles

• Mintzbergs groundbreaking study
• - The Nature of Managerial Work (1973)
• - management activities as varied, brief,
  fragmented
• - approx. 75 of time spent communicating
• Interpersonal Roles
• a. figurehead
• b. leader
• c. liason

8
Managerial Roles, contd.

• 2. Informational Roles
• a. monitor
• b. disseminator
• c. spokesperson
• 3. Decisional Roles
• a. entrepreneur
• b. disturbance handler
• c. resource allocator
• d. negotiator

9
Managerial Job Dimensions

• Three Issues
• 1. Demands
• 2. Constraints
• 3. Choices

10
What Skills Do Managers Need?

• Technical Skills
• Interpersonal Skills
• Conceptual Skills