Title: READ (❤PDF❤) Digital Mediation
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2Digital Mediation
Digital mediation is here to stay, but how do
mediators, advisers and clients achieve the
same results from digital mediations as they do
from face to face mediations? Do new skills and
mindsets need to be learnt? Can you build rapport
online? Can you read emotions? How do you
market online? How do you decide whether it's the
right choice for your dispute? How does digital
mediation fit into the world of the Digital
Justice System and mandatory mediation? Answering
these questions and many more, this is the only
book to focus on mediation as opposed to other
means of Online Dispute Resolution such as
arbitration. This title - Includes checklists
and templates written by a mediator who has
conducted over 280 digital mediations- Covers
topics including smart systems, 'smart settle',
the use of artificial intelligence, ChatGPT and
mixed media mediations- Teaches mediators,
advisers and clients the different skills and
mindsets essential to success in the world
of digital mediation- Shows how to market
mediation online with practical guidance on
websites, videos, blogs and podcasts- This book
is essential reading for all mediators wishing to
adapt to the new norm of digital mediation. This
title is included in Bloomsbury Professional's
Mediation online service.
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