Teckinfo Portfolio

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PORTFOLIO
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Our Journey 1995 - Today

• Paging Solution
• Inbound Solution
• Predictive Dialer
• SMS Integration
• Email Integration
• Form/Screen Designer
• IVR Flow Designer
• Linux/Windows Web Based Agent UI
• TPA Software Integration/Web API
• Scalability

• System Alerts
• CRM Manager
• Voice / Screen Recorder
• WebRTC
• Mobile Client
• Chat Integration
• Facebook / Twitter / LinkedIn Integration
• Database / Application Redundancy
• National Customer Preference Register (NCPR)
  Integration

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CORE COMPETENCIES

• Unified Contact Center Solutions
• Voice
• Social Media ( Facebook, LinkedIn, Twitter )
• E-Mail Handling / SMS notifications
• Website Chat
• Help Desk Solutions (Ticketing /Escalation/Notific
  ations)
• Customized CRM / CIM Solutions
• Integration with 3rd Party CRM/Application/Databas
  e
• Interactive Voice Response Solutions (IVR/Self
  Service)
• Screen Voice Recording Solutions
• Galaxy Mobile Apps
• Wallboard
• Announcement Systems Other Communication
  Software

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Rewards Recognitions
Rated among India's best Solution
Provider-Software for the year 2013 at CRN
Leadership Summit 2013.
20 Most Promising Unified Communication Solutions
Companies by CIO Review August 2014
Listed in Product of Excellence for Customer
Management Software Product by NASSCOM
Technoviti Award for Interdialog UCCS for
innovative disruptive technology in the BFSI
sector.
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Industry Wise Solutions
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Contact Us
www.teckinfo.com
91-11-49605588
info_at_Teckinfo.com
info_at_teckinfo.com