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Title: Discuss why the effective mission statements should be paire


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Business Ethics info_at_casestudyhelp.in91
94220-28822
2
  • Business Ethics
  • CASE STUDY (20 Marks)
  • Since the story broke that VW deliberately
    buried emissions results in its software, plenty
    has been written about this case of corporate
    malfeasance, perhaps more than any since Enron.
    The Volkswagen brand crisis seems fairly
    straightforward to me. With no mission or values,
    I contend there is no hope for achieving VWs
    goals ethically and in a way to sustain the
    company. Some confuse mission statements with
    other corporate communications that are really
    marketing taglines and slogans. Mission
    statements are not typically external documents,
    used to convince others of the value the company
    creates. Rather the most effective mission
    statements are largely internal documents,
    guiding people within an organization about its
    purpose and paired with a values statement so
    that organizations have clarity about both their
    purpose and how they are going to achieve it.

3
  • Volkswagen doesnt have a mission
    statement. There were values stated in the 2006
    annual report, but they disappeared in future
    years. A vision statement dated June 2011
    pronounced By working in co-operation with
    politicians and society, the world of business
    can play a key part when it comes to combating
    serious environmental issues and social
    inequality. Volkswagen's main contribution to the
    project is related to sustainable mobility. An
    analysis by Strategic Management Insight 2013
    could find only this goal in lieu of a mission
    statement The Groups goal is to offer
    attractive, safe, and environmentally sound
    vehicles which can compete in an increasingly
    tough market and set world standards in their
    respective class. SMI found Volkswagen Groups
    goal lacked any statement of values or
    philosophy, did not mention customers, employees,
    or technology. It achieved a score of 1.6 out of
    a possible 4.5 in SMIs evaluation. By 2014,
    Volkswagens annual report talked about its
    strategy.

4
  • Still no mission, no values Our Strategy
    2018 focuses on positioning the Volkswagen Group
    as a global economic and environmental leader
    among automobile manufacturers. We have defined
    four goals that are intended to make Volkswagen
    the most successful, fascinating and sustainable
    automaker in the world by 2018. These goals
    related to innovation, customer satisfaction,
    sales, profits and employee retention, but say
    nothing about core values. In 2010, Volkswagen
    joined 21 other German automakers in 2010 in
    agreeing to a mission statement for responsible
    actions in business. Yet it sill operated
    without a clear core set of defined beliefs or
    values to guide VWs work, or a motivational or
    reward system aligned with a mission.

5
  • Answer the following question.
  •  
  • Q1. Discuss why the effective mission statements
    should be paired with a values statement.
  •  
  • Q2. Give your views on the case and
    sustainability.

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