IS Planning and Change Management

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Information System Planning and Change Management
Lecture 7

• Inam ul Haq
• Lecturer in Computer Science
• University of Education Okara Campus
• Inam.bth_at_gmail.com, organizer_at_dfd-charity.com

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Benefits of IS Planning (1)
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Benefits of IS Planning (2)
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1-Effective Management of an Expensive and
Critical Asset to the Organization

• Does management know how much money the company
  is spending on IS?
• Do managers realize how much each business
  application is costing?
• Is IS worth maintaining? Do they know the cost
  per e-mail, the cost per help desk call, and the
  cost per server?
• What is the company really getting for its
  investment, and will the systems meet the
  companys needs in the future? Do managers know
  the level of service quality and responsiveness
  that IS delivers? Do they know how to manage IS
  costs through demand planning, capacity and
  resource

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2- Improving Communication and the Relationship
between the Business and IS Organization

• Following this IS planning process will
  significantly improve communication between
  business management and the IS department.
• Business management will obtain an excellent
  understanding of current IS, as well as learn how
  to identify risks and opportunities.
• The IS organization will gain a greater
  understanding of the business direction and be
  able to identify how technology can assist with
  the companys objectives.

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3- Aligning the IS Direction and Priorities to
the Business Direction and Priorities
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4- Identifying Opportunities to Use Technology
for a Competitive Advantage and Increase the
Value to the Business

• Today, technology is integrated into every aspect
  of a business, business processes, and business
  interfaces.
• To ensure IS provides a competitive advantage, a
  robust planning process is required in which the
  IS department is a true business partner and
  identifies business opportunities using
  technology.
• For example, an insurance company found that the
  cost of
• a transaction handled in person by an agent could
  cost 5 to 13, and a fully automated transaction
  on the Web costs only 3-6 cents, which can
  provide a tremendous competitive advantage.

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5- Planning the Flow of Information and Processes
(Key Point)

• Information is a valuable resource, and it is
  important to maximize its value for the
  corporation.
• Planning and managing the flow of information
  throughout the organization can minimize labor,
  data redundancy, and inconsistency, in addition
  to increasing the quality and accuracy of the
  information.
• When systems grow haphazardly over time, islands
  of information can develop, resulting in
  additional labor to maintain the different
  systems.

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6- Efficiently and Effectively Allocating
Information Systems Resources
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7- Reducing the Effort and Money Required
Throughout the Life Cycle of Systems
The approval step also consumes a large amount of
time, because costs are generally more than
management. Management starts asking questions
such as, Do we really need it? Are there less
expensive alternatives? What are the real
benefits to be gained? Implementation takes
longer than approval because it is an
inefficiently planned execution, business process
changes, or priorities are not clear.
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Bonus Assignment

• Group of students may choose for Planning a new
  IS in real time environment.
• Discuss with teacher for detail
• Marks 4
• Deadline 20 days from start
• -------------------------------------------------
• If any student learns MS Project and gives
  demonstration in the class 10 Marks.max 2 stu

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Change Management (1)

• According to research conducted by Standish
  Group, as many as 40 of information system
  development and implementation projects fail to
  complete.

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Change Management (2)

• As changes are difficult to predict, and tend to
  occur with growing frequency, change management
  is becoming an increasingly significant subject.
• It also encounters resistance of the staff to the
  changes, because project managers did not foresee
  staff's response to the changes occurring under
  the influence of the new system.
• The dominant activity of the large-scale software
  industry is the production of changes to
  application systems.
• Most changes are due to enhancements in
  functionality.

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Change Management (3)

• Due to rigid structure in existing systems and
  inadequate methods and tools for change
  management, implementing necessary changes
  consequent on new user requirements are often
  impossible within reasonable costs.
• Alteration costs more then creating a new system,
  sometimes

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References

• A Practical Guide to Information Systems
  Strategic Planning, Tylor and Francis Group
• Change Management in IS Development
  Implementation, by Zoran Ciric and Lazar Rakovic
• Managing change in IS Technological Challenges,
  Dag I.K. Sjøberg, University of Oslo, Norway