TOC

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Materials info consultancy private
limitedwww.materials-info.com

• TOC

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What is TOC

• TOC
• TOC is test of conformance to the specifications
• TOC is Applicable to
• Products
• Processes
• Products can be tangible as in Manufacturing
  sector i.e Engineering, Automotive, Aerospace etc
  or Intangible as in service sectors like Banking,
  hotels, health care, Insurance etc
• Similarly the processes could be manufacturing
  processes and service sector processes i.e non
  manufacturing

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TOC and Organizational Health

• Health of an organisation depends on the product
  and processes .
• The organisation can be a manufacturing (
  Engineering /automotive) or a service sector.
• When we talk about the product, it is the final
  outcome of a sequence of processes .
• In case of a manufacturing sector The product is
  a tangible one which can be realized , touched
  and felt .
• whereas in case of service sectors like
  hospitals, banks, hotels, real estate agency,
  insurance companies, airlines etc the final
  product in many case is not a tangible one. It
  can be only perceived by the end customers who
  can then comment about Quality of the same while
  going through all the processes inherent in the
  system

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TOC For Product and Process

• Test of conformance of a product assumes great
  significance which shall be done at regular
  intervals
• To make sure that product meets all the
  requirements as per the specifications
• Product would definitely be able to meet the
  expectation of end customer in terms of
  performance, durability and reliability .
• The processes or the sequence/flow used to
  manufacture the product assume much more
  significance to ensure a product which is
  reliable , durable and consistently meets the
  required specification levels over time.
• This calls for the process requirements i.e
  efficiency, cycle time, process rejections i.e
  ppm, process capability etc.

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TOC For special processes and service sector

• The processes particularly special processes like
  casting, forging, heat treatment, coating,
  plating , welding , molding etc need to be
  validated at regular intervals to make sure that
  process meets the required guidelines as per AIAG
  CQI procedures/end customer requirements .
• Same is true for the processes in service sector
  where the end customer differentiates a
  particular service provider than other based on
  various process attributes including Quality,
  time taken, error proofness, Price/cost,
  behaviors/courteousness of staff etc.

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Materials info can support you for TOC

• We at Materials info are confident to support you
  for TOC which is the Mantra for an organization
  all health in terms of overall Quality of its
  product and processes. We also support you during
  in initial development stage for product and
  processes to ensure optimum cost for the process
  and cost, weight of the product.