The Governments SOA Roadmap

1

• The Governments SOA Roadmap
• Dick Burk
• Dir., Federal Enterprise Architecture Program
• OMB

2
Agenda

• Services and SOA
• Future Direction
• FEA Reference Models
• LoBs and Services
• Business Reference Model (BRM)
• Service Reference Model (SRM)
• Core.gov
• Service Component Based Architecture (SCBA) White
  Paper

3
Services and SOA

• Service
• Discrete unit of functionality that can be
  requested
• Performs one or more operations
• Returns a set of results
• Service Oriented Architecture (SOA)
• Architecture composed of a set of interdependent
  services
• Can be defined at various levels, from
  federal-wide, to a specific system solution
  within an agency
• Service Component
• Usually a self-contained process or software
  component performing the functionality provided
  by a service
• Accessed through an interface

4
Future Direction

• Cost-savings
• Improved mission-performance

• Identification and establishment of shared
  service centers for HR FM Lines of Business
• Standardization and streamlining of business
  processes
• Migration to common solutions

• Identify opportunities for common solutions
• Architect common solutions
• Establish governance models

5
Future Direction Focus

• Focus is on three main areas
• Lines of Business
• Operational Phase
• Human Resources (HR) Management, Financial
  Management (FM), Grants Management (GM), Case
  Management (CM), and Federal Health Architecture
  (FHA)
• Planning Phase
• Information Systems Security (ISS) and IT
  Infrastructure
• E-Gov Initiatives
• Driving toward usage and adoption by agencies
• Self-sustaining fee-for-service model
• SmartBUY Agreements

6
Future Direction Services
The Historical Approach
7
Future Direction Services

• The Historical Approach - Agency Focused
• Citizen Service Many agencies and offices not
  one government
• Performance No common framework for performance
  measurement across agencies minimal
  budget-performance integration
• IT Services Redundancy within and across
  agencies
• Budget Allocation Allocation of funds by Agency
  minimal cross-Agency analysis
• The Future Approach - Mission and Service
  Focused
• Citizen Service One government
• Performance Common performance measurement
  framework for OMB and all agencies robust
  budget-performance integration
• IT Services Minimal redundancy in IT spending
  component-based architecture promotes reuse
• Budget Allocation Budget analyses take business
  lines into consideration funds allocated to
  support cross-agency collaboration

8
FEA Reference Models
9
LoBs and Services
10
Business Reference Model(BRM)
11
BRM Financial ManagementLine of Business (LoB)
12
Service Component Reference Model (SRM)
Service Components (144)
(7)
(30)
For Customer Relationship Management Service Type

• Call Center Management
• Customer Analytics
• Sales and Marketing
• Product Management
• Brand Management
• Customer / Account Management
• Contact and Profile Management
• Partner Relationship Management
• Customer Feedback
• Surveys

Example on Next Slide
13
SRM Security ManagementService Type
14
CORE.gov

• CORE.gov
• Repository for service components
• Contains a collaboration tool

15
SCBA White Paper

• Service Component Based Architecture (SCBA) White
  Paper
• Driven by the Architecture and Infrastructure
  Committee (AIC) of the federal CIO Council
• First Chapter Currently in Draft
• Describes the basic concepts around SOA and
  Service Component Based Architecture (SCBA)
• Addresses the role of SCBA in implementing SOA
• Presents a general strategy for implementing SCBA
• Outlines the content for future chapters
• Scheduled for release September 30, 2005

16
For Further Informationwww.egov.gov
17
Federal-wide ServiceE-Authentication
Example 1
18
E-Authentication

• Provide standards-based authentication for
  Federal E-Gov applications
• Provide a uniform process for establishing
  electronic identity
• Eliminate the need for each initiative to develop
  a redundant solution for identity verification
  and electronic signatures
• Enable citizens and businesses to use credentials
  issued by commercial entities to conduct
  transactions with the government
• First component to be submitted to Core.gov
• More info at www.cio.gov/eauthentication

Citizen or Business Customer
Trusted Credential Service Provider
E-Gov / Agency Application
Service Agreement
MOU
E-Authentication PMO
19
Program-Level ServiceMortgage Insuranceat HUD
Example 2
20
Mortgage Insurance LoB Current Architecture
Citizen-Centered, Results Driven Government
21
Mortgage Insurance LoBTarget Architecture
22
Bottom Line More efficient support for the
Business
Functions
Processes
Transition Strategy
Systems
Current Architecture
Functions
Processes
Core Services
Transition Strategy
Shared Services
Reporting
Target Architecture
Stakeholder Management
Financial Management
23
Return on Investment
24
Additional Slides
Additional Slides
25
CONOPS
ARCHITECT

• Develop and maintain enterprise architecture
• Review, reconcile and approve segment
  architecture for the agencys core lines of
  business and common IT services

26
Why is EA Adoption so Tough?
Programs