Effective Electronic Communication

1
Effective Electronic Communication

• Excerpt from Japan Close-up
• By Rochelle Kopp

2

• Keep it short
• Indicate priority
• Use visual cues
• Use lists, bullet points, outline form
• Use good writing style

3

• If you dont get an answer, resend
• Use same wording
• Be careful with CC
• Respond properly to cryptic email
• Give multiple choice options

4

• Add a personal touch
• Beware of emotion

5
Assignment

• Send me an email requesting permission to attend
  a professional conference. Include estimated
  costs. Also include rationale why you should be
  allowed to attend.
• Due in one week