Why GroupMinder

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Why GroupMinder?

• Web-based - accessible from any location
• No special hardware or software required
• Quick and easy set-up in as little as 1 hour
• Extensive functionality designed specifically
  for group tour management

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What does GroupMinder do?

• Easy Reservation Input Modification
• Inventory Control
• Online Credit Card Processing
• Over 30 reports with multiple sorting options

• Detailed Customer Profiles
• Vendor Contact Files and Booking History
• Marketing System
• Easy System Access by Third Party

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GroupMinders newest feature

• Interface with ClientBase Plus via Live Connect
• Seamlessly pass client data to the GroupMinder
  system, and then import trip reservation details
  back into your ClientBase Plus database.

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GroupMinder booking portals

• Intranet - Used by your agents to input and
  manage customer, vendor and reservations
  data
• Internet - Used by your customers to
  independently book travel packages from
  your web site
• Extranet - Provides access to selected areas
  of your system by a third party

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Maximum Flexibility.

• Your agents can simultaneously book travel
  packages from multiple office locations, at home,
  or using a laptop while

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Maximum Flexibility

• Your customers book the same travel packages from
  their home or office computer via the internet
  while

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Maximum Flexibility

• A sister agency or partner agency books the same
  travel packages in their respective offices
  nationwide.
• All of these bookings flow into a single database
  and are managed via the Intranet

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Reservation Input Confirmation

• Easy-to-use booking system automatically advances
  your agents through a booking
• Prompts and drop-down menus make data input very
  simple
• Intuitive input process is designed to minimize
  errors
• Reservations can be instantly confirmed via
  e-mail or printed confirmation

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Reports

• More than thirty reports
• All reports can be viewed online or printed
• All have multiple sorting options
• Some reports may be downloaded into Excel

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• Choose
• Event
• Displays the following for each trip offered for
  sale
• Dates
• Photo
• Trip Description
• General Location
• Lead-in Price

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• Select Base Package
• Real time package inventory
• Detailed Package Description and Pricing
• Package description is user-defined in HTML
  format

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• Select Travelers
• Interface with client database to add previous
  travelers to a new reservation
• Select only the individuals who are traveling
• No need to add client info again

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• Update Info
• Update household information
• Update individual information
• Add More Travelers
• Search for past travelers from a different
  household and add to current reservation

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• Select Individual Packages
• Drop-down menu selection
• Click on package details icon for package info
• Select different packages for individuals in one
  reservation

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• Select Transport
• Drop down menu shows flight options and available
  inventory
• Flight info icon shows flight times

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• Special Requests
• Select flight seating adjacency
• Enter special requests in open field
• Requests print on manifest reports

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• Manifest
• Report
• Inventory status
• Adjacency and Special Requests
• Hotel

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• Room
• Assignments
• System allows flexibility in room occupancy
  choices
• Four people in party Assign all in one room for
  quad assign a separate room for each person, or
  any other combination

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• Hotel Requests
• Adjacent room requests
• Open field for entering special requests
• All requests print on rooming reports

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• Rooming
• List Report
• Alpha sort (also sort by check-in/out date,
  inbound/outbound flight, package, adjacency)
• Displays check-in check-out dates and all
  requests
• Room Summary at bottom of report

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• Rooming
• List
• Adjacency
• Travelers requesting adjacency are grouped
  together

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• Optional Items
• Sightseeing Tours
• Parties Events
• Special Performance
• Clothing item
• Optional Items report

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• Misc.
• Options
• Report

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• Whos paying?
• Displays per person total as well as group total
• Select multiple payers or one payer for entire
  group
• Also mail multiple confirmations and documents
  packages

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Online Credit Card Processing

• Access stored credit card information with one
  mouse click, or enter new payment information
• Process a credit card payment through the booking
  system
• Receive immediate approval of your credit card
  transaction

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• Process Payment
• Click on existing card or enter new payment
  information
• Select address from existing addresses field
• Zip4 for credit card verification
• Select skip to save reservation with no payment

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• Credit Card Payment
• Screen was populated by clicking on existing
  credit card
• All fields can be edited as necessary

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• Other payment types
• Drop down menu displays payment options
• Payment options are user defined
• Additional screen provides fields for check and
  any other relevant payment info

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• Customer
• Confirmation
• Package dates
• Package inclusions
• Flight Times
• Special Requests
• Individual tour cost, payments and balance due

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• Payments
• Report
• Sort by payment type, res number, or date

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• Balance
• Due
• Report
• Only travelers with balance due (or credit
  balance) appear on report

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• Revenue
• Report
• Displays individual res total, payments received,
  and balance due for each traveler

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• Making
• Changes
• Changes are simple with toolbar
• Changes are immediately reflected in inventory,
  pricing, reports, and confirmation

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• Non-
• Inventory
• Items
• Record items purchased that
• are not part of the package
• Option of adding cost to package price

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• Confirmation
• With Non-Inventory
• Item

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• Non-
• Inventory
• Items
• Report

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Inventory Control

• Maintains inventory on all package components
• Displays real-time product availability
  throughout the booking process
• Does not display sold-out products

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• Inventory Report
• Displays inventory for all package components
• Displays total quantity, number sold, and number
  available

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• Agency
• web site

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• GM Internet
• Booking Site
• Seamless transition from agency site to
  GroupMinder booking site

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• Hotel
• Selection-
• Internet
• Booking
• Click on accommodation details for more hotel
  info

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• Hotel
• Selection-
• Internet
• Booking
• I-boxes (instruction boxes) can be customized
• Accommodations details link displays photos,
  description pricing

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• Optional Tours -
• Internet
• Booking
• Displays photos, description and price

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• Internet
• Booking
• Payment
• Screen
• Customers must click on terms conditions box to
  complete the transaction

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• Internet
• Booking
• Confirmation
• Print Confirmation
• E-mail Confirmation

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• Send
• E-mail
• Updates to
• Travelers
• E-mail specific groups within a tour, or send to
  everyone

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• Send
• E-mail
• Updates to
• Travelers
• Uncheck anyone who should not receive the email
• Email message can be formatted with HTML
• Attachments may be included (word or PDF files)

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Marketing System

• Interface with the client database to do targeted
  electronic and print mailings based on
• Travel interests
• Organization affiliations
• Geographic location
• Travel history

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• Sample E-mail Marketing Message
• Dynamic name insert to personalize message
• Active link to your web site

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Customer Profiles/Travel History

• Detailed client information including multiple
  addresses and phone numbers
• Personal data such as birthdays anniversaries
• Credit Card information
• Personal preferences
• Travel interests
• Trip History

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Vendor Contact Files/History

• Detailed vendor and individual contact
  information
• Interaction log to track communication with
  vendors
• Product history for each vendor including type,
  date, quantity, cost and commission structure

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Where to find GTT

• Group Travel Technologies
• 310 S. Burrowes Street
• State College, PA 16801
• Phone [phone]
• Fax [phone]
• E-mail info_at_grouptraveltech.com
• Web site www.grouptraveltech.com

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