CEA Final Report

1
CEA Final Report

• Much to celebrate!

2
Overall Assessment

• The ELI at the University of Delaware is a
  well-established program which is highly
  respected in the field. The site visit helped to
  verify the programs strengths in the areas of
  mission, faculty, student services and
  administrative structure. Other strengths include
  the diversity of curricular offerings. All of
  these strengths lead to a high degree of student
  and employee satisfaction in a very active
  program.

3
Mission

• The English Language Institutes mission directs
  overarching as well as day-to-day operations of
  the program through its commitment to excellence
  and renewal. Values of meeting or exceeding
  students expectations and providing support and
  services are evident in how faculty and staff
  deal with curricular and student services issues.
  The mission is displayed and known by all
  stakeholders students, faculty and staff and is
  much more than a document it has been
  incorporated extremely well into the everyday
  life of the ELI.

4
Our Administrative Home

• Being housed in the College of Human Services,
  Education and Public Policy (CHEP), the ELI has
  found a strong position on campus. ELI receives
  great support from the College administration.
  The ELIs designation as an academic department
  within the College provides faculty with a
  non-tenure track promotion system that parallels
  that of tenured faculty in other university
  departments

5
Quality of Personnel

• A dedicated, experienced and long-term staff and
  faculty work together well in a collaborative and
  supportive atmosphere making use of mentoring
  between experienced and newer staff. In short,
  the staff and faculty of the ELI are a talented
  and experienced group of professionals whose
  professional growth is supported by the
  administration.

6
Faculty

• The current ELI faculty is composed of highly
  skilled professionals who meet or exceed the
  requirements set out in their job descriptions.
  The ELI has a 27 year history with a very stable
  faculty many of whom mentioned the supportive
  faculty, staff and administrators as one of the
  most important strengths of the program.

7
Professional Development

• Faculty members have taken advantage of numerous
  faculty development opportunities supported by
  the ELI, including attendance at professional
  conferences, in-house workshops, publications and
  leadership in professional organizations.
  Benefits such as tuition waivers and sabbatical
  opportunities are strong indications of the ELIs
  commitment to faculty well-being.

8
Curriculum

• The curriculum meets the requirements of a
  variety of students with diverse needs through
  offerings at six levels and four tracks of study
  (academic, cultural, business and general).
• Teachers have the flexibility to choose the most
  effective methodologies to enhance the curricular
  goals and help students reach objectives. They
  often supplement lessons with creative and
  appropriate materials

9
Tutoring

• The system of afternoon tutoring is effective in
  allowing students individual help on problem
  areas. Many students reported that the one-on-one
  attention was very valuable.

10
Pre-arrival and Orientation

• The ELI students reported being very satisfied
  with pre-arrival information and ongoing services
  and support. They received timely answers to
  questions on e-mail and the website prior to
  arrival, and appreciated help from volunteers and
  staff upon arrival. They received excellent
  information and support as they settled in about
  homestays, dormitory and apartment options for
  housing.

11
Orientation Activities

• The Institute provides a wide variety of social
  and recreational activities to complement
  language acquisition. The activities are
  well-planned and supervised. The weekly
  Orientation Express gives students numerous
  opportunities to become involved and aware of
  events at the ELI, on campus, and in the
  community.

12
Requirements to be met by February, 2008

• Create proficiency scale and interpretation of
  scaledone
• Need to add to written program review plan
  timelines for implementation, responsible
  parties, details about how information is
  gathered.
• Need review plans for mission, financial
  resources, physical plant, factors affecting
  enrollment, policiespartly done

13
Other concerns of site review team

• Validity, reliabilityand link to outcomes of
  assessments created by individual instructors
• Objectives not always written as observable,
  measurable learning outcomes

14
Summative Comments

• The program is well organized and highly
  professional. The high level of satisfaction
  among faculty and students with the program and
  the working environment is a testament to the
  ELIs commitment to excellence.