10 Patient Appreciation Tips for your Dental Practice

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10 Patient Appreciation Tips for your
Dental Practice
In any dental profession, including dentistry,
patient satisfaction and loyalty are important
for maintaining a successful practice. Showing
appreciation to patients is one way to build
that relationship. Here are ten tips for dental
practices to show patient appreciation, including
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01. Back to School Events
Here are some ideas for a back-to-school event at
your dental practice that can help relieve
children's fear of the dentist
Host a magic show or Mad Science event.
Have a movie day with popcorn or a painting time
with the dentist.
Set up engaging video games and offer
refreshments with party favors.
Use kid-themed decor to create a fun atmosphere.
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01. Back to School Events
During the event, include fun dental-related
activities to emphasize the importance of dental
hygiene and regular in-office cleanings. This can
include
Offering free dental check-ups for children.
Providing educational materials about oral health
and hygiene.
Setting up a tooth-brushing station where
children can practice brushing techniques.
Giving out prizes or small gifts to children who
participate in the event.
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02. Referral System
Implement a referral incentive program in your
dental office.
Provide an incentive for patients who refer new
clients.
Keep the incentive basic and inexpensive, such as
a free teeth-whitening treatment or an electric
toothbrush.
Ensure that patients are aware of the referral
program and the potential rewards.
Encourage patients to promote your dental
practice and referral program.
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03. Patient Recognition Event
Invite loyal patients and their families for a
special day at your office
Offer games, spa treatments, prize giveaways, and
refreshments
Provide entertainment for kids, such as a clown
show
Have themed decor and keepsakes for attendees
Hold a raffle prize contest for added excitement
Take eye-catching photos and videos of the event,
with the patient's consent
Share the content on social media and offer
incentives for new and current patients to
attend future events.
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04. Acknowledgments Incentives for Excellent
Patients
Acknowledge patients who maintain excellent
dental hygiene and regularly return for visits
Offer special incentives to motivate patients to
continue their healthy dental practices
Award children who remain cavity-free at each
visit
Create a positive experience that patients will
look forward to for future visits
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05. Holiday Decor and Prizes
Decorate your dental office for the holidays to
create a warm and welcoming atmosphere for
patients.
Offer holiday-themed refreshments in the waiting
room to make patients feel appreciated.
Use marketing tactics such as social media, SMS
messages, email, website posts, and
voicemail messages to promote special holiday
prizes, raffles, and giveaways.
Encourage patients to schedule overdue exams and
cleanings by offering incentives and
rewards during the holiday season.
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06. SMS Birthday/Holiday Wishes
Sending birthday and holiday greetings to
patients via SMS messaging is an easy
and effective way to show you care.
Most Americans use their smartphones throughout
the day, making SMS messaging a convenient
communication channel.
Patients will appreciate the personal touch of
receiving a birthday or holiday message from
their healthcare provider.
Such messages will help you stand out in
patients' minds and increase the likelihood they
will schedule appointments with your office.
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07. Discounts for Self-Pay Clients
Many people don't have dental insurance, leading
them to skip regular dental check-ups and
treatments.
Discounts can be a useful tool to attract more
patients and offer high-quality dental care to
the community.
Advertising discounted prices can be done through
community magazines, coupon inserts, social
media, flyers, and community events.
Building a connection with new patients through
discounted services can lead to loyalty in the
long run.
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08. Connecting via Social Media
Social media platforms like Facebook and
Instagram are popular for potential patients
to check out dental practices.
Use social media to market your practice's
strengths and uniqueness.
Include testimonials, videos, before and after
images, and services offered in your posts.
Show your staff's life outside of the office,
including volunteer community work, family life,
hobbies, and interesting posts.
Keep your followers engaged by communicating with
them via fun trivia questions, occasional raffle
giveaways, and amusing information.
Regularly post to keep your audience coming back
for more.
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09. Alleviate Insurance Pains
Patients often dread dealing with insurance and
figuring out their eligibility status with a
practice.
Pre-verifying insurance eligibility before a
visit can alleviate this stress.
Collecting patient information ahead of time can
spare them long waits and insurance-related
stress.
Automated insurance verification provides fast
and easy eligibility reports within seconds.
This reduces waiting room time and shows patients
that the practice values their time and
experience.
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10. Offer Convenient Online Payment Options
Patients often complain about billing
inaccuracies, confusing paper invoices,
and unexpected bills.
Providing patients with a text message at
checkout that includes a link for fast
online payments can simplify billing and
alleviate these complaints.
85 of customers prefer e-payment options, so
offering this service can make patients feel
valued and prioritize convenience.
By prioritizing patient convenience, a practice
can improve patient satisfaction and loyalty.
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Thank You