Business Communication

1
SMS EMAIL in the Business Community

• By Nicole Ah Nee
• ENG 209
• Fall 2013

2
Pros Cons

• Pros

• Cons

• Convienence/Response Rate
• Straight Forward
• Economically Feasible

• Distractions
• Miscommunication/Misinterpretation
• Unprofessional/Informal

3
Pros Cons

• Pros

• Cons

• Direct/Formal
• Alleviate Time/Language Barriers
• Cost Effective

• Distractions
• Misinterpretations/Misunderstandin
• SPAM/Phishing

4
Appropriate Use

• Time and Place

5
Works Cited

• Best Cell Plans. (2013). Retrieved September 04,
  2013, from Frind the Best http//cell-plans.findt
  hebest.com/
• Christensen, M. (2013). Inappropriate Business
  Communcation. Retrieved September 3, 2013, from
  Chron http//smallbusiness.chron.com/inappropriat
  e-business-communication-39439.html
• Effective Email Communication. (2010-2013).
  Retrieved September 04, 2013, from UNC The
  Writing Center http//writingcenter.unc.edu/hando
  uts/effective-e-mail-communication/
• Stack, L. (2013). 12 tips for better e-mail
  etiquette. Retrieved September 04, 2013, from
  Outlook Office.com http//office.microsoft.com/en
  -us/outlook-help/12-tips-for-better-e-mail-etiquet
  te-HA001205410.aspx
• Zwilling, M. (2012, January 12). Texting is
  killing real business communication. Retrieved
  September 03, 2013, from CNN Money
  http//finance.fortune.cnn.com/2012/01/17/texting-
  is-killing-real-business-communication/