Information Systems Department Communication-Anna Nye

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Information Systems Department Communication

• Anna Nye
• Colangelo College of Business, Grand Canyon
  University
• MIS-601 Innovation in Information Technology
• Carlos Rodriguez
• October 6, 2021

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Functions of the IS Department

• Plan the use of IS to accomplish goals and
  strategy for the business
• Manage Outsourcing relationships
• Protect Information
• Develop, Operate, and Maintain the organizations
  computing infrastructure
• Develop, Operate, and maintain organizations
  applications
• (Boyle, Kroenke, 2016)

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• Plan the use of IS to accomplish goals and
  strategy for the business
• Align information systems with organizational
  strategy
• Maintain alignment as organization changes
• Communicate IS/IT issues to the executive group
• Develop/enforce IS priorities within the IS
  department
• Sponsor the Steer Committee
• (Boyle, Kroenke, 2016)

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Communicate IS/IT issues to the executive group

• The CIO communicates IS issues to the executive
  group
• The CIO provides IS perspectives during
  discussions of IS problem solutions, proposals
  and new initiatives
• If a business is considering a merger, then it is
  important to have the CIO there to notify if the
  information systems can be properly merged in the
  organization
• (Boyle, Kroenke, 2016)

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Develop/enforce IS priorities within the IS
department

• The CIO or IT leader must ensure that priorities
  are consistent with the business strategy
• The CIO must communicate and establish the
  priorities to the IS department
• The CIO must ensure that departments evaluate
  proposals and projects for using new technology
• The objective of everyone in the IS department is
  to develop the appropriate systems possible for
  the organization even with money and time
  constraints
• (Boyle, Kroenke, 2016)

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Sponsor the Steer Committee

• The Steer Committee is the group of senior
  management
• The CIO discusses the IS priorities and decides
  major IS projects and alternatives with the Steer
  Committee
• The Steering Committee is a very important
  communication function between IS and the users
• IS personnel can discuss potential IS directions
  and innovations with the user community and the
  Steering committee
• (Boyle, Kroenke, 2016)

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Four Department Groups and Their Purposes

• Technology Group-has deep knowledge of IT and the
  ability to envision and innovate applications for
  businesses and organizations
• Operations Group-manages the computing
  infrastructure of computers, in-house servers,
  networks, and communication media
• Development Group-manages the process of creating
  new information systems and maintaining existing
  systems
• Outsourcing Relations-negotiates outsourcing
  agreements with other companies for equipment,
  applications, etc.
• (Boyle, Kroenke, 2016).

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IS Planning Functions

• IS exists to help businesses and organizations
  achieve their goals and objectives
• IT is the technology products, techniques,
  procedures, and designs of computer-based
  technology
• IT must be put in the structure within in an
  organization before IS can be used within the
  organization.
• Technological equipment must be put in place
  before information systems can be used on the
  equipment in order for IS teams to be able to
  guide users on those information systems for the
  organization
• (Boyle, Kroenke, 2016)

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Roles of IS Management

• CTO (Chief Technology Officer)-head of the
  technology group
• CIO (Chief Information Officer)-advises the
  executive group
• CISO/CSO (Chief Information Security
  Officer/Chief Security
• Officer)-manages the IS security program,
  protects the organizations information systems,
  and manages IS security personnel
• Project Manager-initiates, plans, manages, and
  closes down projects
• IT Manager-manages a team of technical workers
  and manages the implementation of new systems
• (Boyle, Kroenke, 2016)

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Importance of the CIO

• CIOs work with the executive committee to create
  a vision for digital transformation within the
  organization
• CIOs build discipline across the enterprise,
  including with IT
• Help build digital backbone for hybrid cloud
  environments
• CIOs relentlessly deliver on operational
  efficiencies
• CIOs focus on customer engagement
• (McLaughlin, 2020).

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Why the CIO should be Involved in the Merger

• The CIO will know how old the computers in the
  organization are
• The CIO can audit IT organizations before a
  merger is made to make sure it does not use old
  technology
• The CIO manages and oversees the proper
  implementation of IS systems with his IS Team
• The CIO has the responsibility to help the CEO
  understand the risks and requirements of
  technology
• (Latala, 2014).

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References
Boyle, R. J., Kroenke, D., (2016). Using MIS.
Upper Saddle River, NJ Prentice Hall. ISBN-13
9780134106786 Latala, F. (2021, September 13).
Why CIOs Should Be More Involved In Acquisitions.
InformationWeek. https//www.informationweek.com/e
xecutive-insights-and-innovation/why-cios-should-b
e-more-involved-in-acquisitions McLaughlin, L.
(2020). CIO role 2020 Everything you need to
know about todays Chief Information Officers.
The Enterprisers Project. https//enterprisersproj
ect.com/article/2019/9/cio-chief-information-offic
er-role-explainedq4 Image References https/
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