Leadership as Action

1
Leadership as Action

• Professional Communication

2
Todays Agenda

• Guest Speaker Deanna Turner
• Professional presentation skills
• Guest Speaker Paul Sterling
• Professional written communication
• Examples of internal update memos
• Examples of client-oriented update memos
• Writing requirements for managers
• Virtual Mentor assignments
• Practicum Project assignments

3
Written Communication

• Guest speaker Paul Sterling
• Memo format will vary based on project and
  purpose of memo.
• Please see example memo on website for more
  guidance.
• Use Word Memo template!!
• Submit draft of first memo on
  January 23rd for feedback.
• If your project is in early stages, discuss those
  aspects of the project you know (i.e. we are
  still trying to set up a time to meet).

4
Example CommunicationMGMT 414

• Paul Sterling

5
Project Issue Status External Client

• From Paul Sterling
• Subject MLIM Project - ACE Security Status
  9/16/2001
• Dear B -
• Per our discussion earlier today I wanted to
  provide you with a detailed status of the MLIM
  projects ACE team security review.
• The ACE team has completed their regression of
  the MLIM security fix we received last Thursday. 
  There are 4 severity 1 defects that still need to
  be addressed by ABC Corp.  I am speaking with A
  and C Thursday morning to understand their plan
  for fixing these defects.  Of somewhat more
  concern is that the ACE team is now in the
  process of completing their comprehensive
  security audit of MLIM.  This should be complete
  in 4-5 working days.  There is the distinct
  possibility that the ACE team may encounter
  additional security defects as they complete this
  audit.
•  
• Of most concern is the fact that the nature of
  some of the severity 1 defects still open will
  prevent MLIM from being released to production. 
  There is still some time between now and the
  scheduled release of MLIM 1.0, however the LCAIT
  team is fully allocated with MLIM 1.0 tasks and
  cannot accommodate additional tasks related to
  security at this point without some impact to the
  schedule.
•  
• I'll update you on the status as this issue
  develops further. Please feel free to contact me
  if you have any questions.
•  
• Kind Regards,
• Paul
•  

6
Project Issue Internal Client

• From Paul Sterling
• Subject CLD Date-Based Release Scenario
•  
• I promised you all a date-based scenario for CLD
  release on May 1 - here it is.  This still allows
  for the one-week of business data entry as
  previously agreed.
•  
•          Legal Fees cutoff (and all current
  jobs)  Wed 4/23
•          CLD Database ready for data entry
  Thurs 4/24
•          CLD system release complete Thurs 5/1
•  
• Please let me know if you'd like to pursue this
  option further or if you have questions.
•  
• -paul
• Paul Sterling
• Sr. Program Manager LCAIT

7
Virtual Mentor Assignment

• Your virtual mentor is a WWU Alumni or friend
• By Wednesday, please send your virtual mentor an
  introductory e-mail with an attached bio.
  Request a bio from them.
• A bio contains biographical information.
• NOT a resume
• Information in bulleted or paragraph form
• Short and to the point
• Include information on
• Name, hometown, standing (i.e. Senior)
• Current academic pursuits important classes
  taken, degree goal
• Work experience
• Career aspirations and goals
• Hobbies that are important to you

8
Leadership Practicum Projects

• All projects should begin this week
• Contracts should be signed by next Monday
• Contracts should be detailed outline of
  expectations you will be evaluated on whether
  or not you achieve these goals
• Reminder about Wednesday
• Self-leadership
• Leadership Debate Teams assigned