NOMADS Leader Training II Review

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NOMADS Leader Training IIReview

• Jeannie Coe
• Leader Trainer Coordinator

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Thank You NOMADS Leaders!!

• Recent Leader Surveys- Dec/Jan
• Over 80 response rate!! Yeah You!!
• Be careful what you asked for you are probably
  going to get it! ?
• Training update
• Review of Changes to Leader Handbook
• Small Group Discussion

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Leader Handbook

• It is a useful organization tool to make sure you
  are doing what you are supposed to be doing when
  you are supposed to be doing it
• It does not/cannot speak to every problem
• The LAST 3 pages may be the most valuable
  information in terms of dealing with issues
• Revised April 07, it is a work in progress ?
• There are already changes we need to make! Check
  the web site!

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NOMADS Leadership

• Is not for everyone
• Please help us identify future leaders- send us
  their names on project evaluations
• Please encourage these NOMADS to become leaders.
• You may need to dispel the I dont want to lead,
  Id rather work or I dont want to have to
  write a project report myths
• Please mentor these potential leaders

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NOMADS Leadership

• It is not always easy, sometimes we may feel a
  little out front and alone

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Ever felt like this on a Project? ?
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Why NOMADS Leaders Lead

• NOMADS cannot function without Leaders
• Leadership is one of my gifts that I share with
  NOMADS
• I enjoy the challenge of leadership
• I have a better chance of getting the project I
  want if I sign up to lead the project.
  (percentage wise, this was way down the list)
• From the recent Leader Survey

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NOMADS Leadership

• NOMADS leaders have to be good logisticians, but
  effective leadership is more than logistics, it
  is taking care of the agency and the team.
• NOMADS Leaders are NOT expected to know how to do
  everything. God has a way of putting the needed
  expertise on a team.
• The GREATEST leadership skills that you have are
• common sense,
• the ability to work with others (team and
  agency),
• the ability to listen,
• and a sense of humor.

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Lets Start at the Beginningat the very BACK of
the Leadership HandbookIf you understand
NOMADS and how it works, you will be much better
prepared to lead a NOMADS project.
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From the Back

• NOMADS Statement and Guidelines-
  Clear expectations of
• The NOMADS Administrator
• NOMADS Leaders
• NOMADS members
• Agencies that NOMADS work for
• Every NOMAD receives a copy when they join- it is
  a great idea for leaders to have copies available
  for you and your team as a reminder of what you
  signed on for

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Sample Time Line for Application

• For a Winter 08 Project
• Agency application was due NLT 31 March 07
• ASC reviews application/visits as needed
• Winter schedule finalized in August 07
• List sent to leaders in late August 07
• List sent to NOMADS in early Sep 07
• NOMADS assigned to project, Sep- Dec 07
• Project goes in winter 2008
• That is up to a YEAR ahead of time!!!

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Things Change!!

• Who of us knows exactly what we will need one
  year from now?
• Things change
• Priorities change
• Players (pastors, trustees) change
• Someone else may volunteer to do the work earlier
• Money issues- may not get funding as planned
• As leaders, you play a key role to get updated
  project information from the Agency and pass that
  updated information on to the team members
• Information on the Application may have changed
  as well you may have to dig a little

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Still moving forwardfrom the Back of the
Handbook

• Project Evaluation Forms
• Host Agency Evaluation Form (hours)
• Team Leader Evaluation Form
• NOMADS Team Members Evaluation Form

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Project Evaluation Forms

• Returned to NOMADS, Carla reviews them
• The evaluations are then shared with the ASC to
  help them work with Agencies to plan for/ improve
  future projects.
• If there are significant issues concerning NOMADS
  members, those evaluations are referred to the
  General Concerns Committee
• These evaluations are held in confidence
• If it isnt in writing, we really cannot do
  anything about it!

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Project Evaluations are Important!

• Current return rate on project evaluations is
  less than 30. ?
• We cannot/do not assume that everything is just
  hunky dory for the other 70!
• Please help us increase the return rate by
  encouraging your team members to return their
  forms! (group activity, NASE)

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Okay, This is me Standing on my Soapbox
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My SOAP BOX!!

• Think Less Physical or More Physical Work,
• NOT Mens Work or Womens Work
• We all have our gifts! Avoid stereotypes!
• There are some NOMAD men who are way better
  painters/mudders/scrubbers than some NOMADS
  ladies, AND
• There are some NOMADS ladies who are way better
  carpenters and builders than some of NOMAD men.
  (For example, have you ever worked with Evelyn
  Schoenbein?)
• Generational Issue?- perhaps but that has its own
  implications

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Logisticians vs. Leaders

• Leaders are NOT expected to do/know everything!
  It is good to ask for help/delegate. We all have
  gifts, ... it is good to let individual NOMADS
  use theirs!
• My way or the highway does not make for good
  NOMADS leaders.
• Remember They may not do something exactly like
  you would do it that is okay.
• In fact, they may even do it better!?

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Letter to NOMADS Team

• 90 of NOMADS have email. You may email this
  letter to team members with email, but be sure to
  ask members to email you back that they received
  your message.
• Remember, you are the key liaison between the
  team and the Agency- it is important to keep your
  team informed
• Recent Agency Selection Survey comments

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Liability and Safety

• Safe Harbor of Federal Volunteers Protection
  Act
• Common Sense (is not always that common) is KEY!
• Match tasks to qualifications, ask for
  clarification
• Beware of hazards
• Ask about building codes
• Follow up with your team as they work-
  leadership by walking around- how are they
  doing, what do they need?
• Work in pairs, think safety
• NOMADS should NOT do anything they do not feel
  comfortable doing relates to skills and
  physical ability/safety

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Some liability/safety issues are easier to
identify than others
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Safety

• After discussion with your team, it is absolutely
  OKAY to tell an Agency that your team does not
  have the expertise or physical ability to do a
  particular task
• It is absolutely OKAY to ask the Agency to
  provide equipment to make the work as safe as
  possible
• For example, the Agency may need to rent
  scaffolding, a power washer, or a power lift

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MSDS

• Material Safety Data Sheets (MSDS)
• If you are asked to work with materials you are
  not familiar with, find the product MSDS for
  helpful safety information
• The internet is a great resource for MSDS (if you
  dont have computer skills, chances are good one
  of your team members does )
• Google the name of the material and MSDS

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NOMADS Generally do NOT do

• Anything that they do not feel comfortable doing!
  
• Asbestos removal including insulation and tile
• Roofing Roofing of high pitched roofs (6/12 and
  above)
• Removal, cleaning or painting over lead paint
• Removal of toxic mold
• If you are involved in any of these, use
  appropriate safety/precautions

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Background Checks

• Some (more and more) Agencies require them
• Contact the Agency and find out exactly what they
  require, then let your team know
• Time sensitive documents- find out how recent
  the background checks need to be
• Let your team know what they need in plenty of
  time so that they can meet the requirements
• Arriving without the required checks/clearances
  can be a real show stopper

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Resources for Background Checks

• Local law enforcement agencies
• Internet Sites
• http//www.efindoutthetruth.com/ or
  https//www.rapsheets.com
• For about 20 these sites will do a background
  check and email you the results. You pick from
  the web sites menu of background checks, based
  on what the Agency requires.

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Before the Project

• Leader Signup Process for Projects
• Mail/email NOMADS your preferences (Winter/Spg
  vs. SF)
• You will be notified when you are assigned as a
  project leader
• Your Leader Packet Includes
• Agencys application
• List of team members, contact information and
  skill sheets
• Copies of CURRENT project evaluation forms,
  accident reporting forms, and medical forms for
  your team to complete.
• Map to the project site. If not, try
  www.mapquest.com , www.umc.org (click on Find a
  Church) or www.yellowpages.com

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Arrival Leaders First

• Set a time when NOMADS can arrive at the site
  (part of your letter to the team)
• Team members should NOT arrive early and should
  NOT arrive before you do. As team leader, you
  should be the first to arrive so you can meet
  with the Agency personnel and get the lay of the
  land before your team arrives.
• NOMADS team members who do arrive early are
  expected to pay 20 a night which goes to the
  Agency. This information should be part of your
  letter to your team.

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Issues i.e. Problems

• In most organizations you spend 80 of your time
  dealing with 20 of your people
• NOMADS is different!! Personnel/team issues
  happen on less than 5 of projects. That means
  we get to spend 95 of our time taking care of
  the Agencys needs and our team!
• Things do happen- we are only human
• Sometimes personalities clash/teams dont gel
• The 3 week project format is a great format- you
  can put up with (almost) anything for 3 weeks ?

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Sometimes we feel like at least one of these got
shaken onto our projects!
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The Lord God made us all It helps sometimes to
remember that He has a sense of humor Regardless
of what you/we would like to think it would NOT
be a better world if everyone thought exactly
like you/we do
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If/When Problems Arise

• It is best to deal with them early
• Private conversations are best- try to focus on
  the problem, not the person
• Remember, there are always at least 2 sides to
  every story
• Sometimes you have to ask yourself the Dear
  Abby question is the team better off with or
  without this team member?
• If there is a significant problem, if you need
  help, call NOMADS. NOMADS will work with you
  and we will support you.

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NOMADS Leadership

• Without leaders, we dont have NOMADS projects
• The Handbook covers the logistics of leadership
• It does not/cannot cover every possibility
• Communication is key- you are the conduit for
  communication between the Agency and Team
• You are not alone- the NOMADS Guidelines,
  1-866-NOMADS, Carla, Jeannie, common sense,
  General Concerns Cmt and prayer (not necessarily
  in that order!)

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NOMADS Leadership

• No doubt, it can be a challenge
• Most of the time things go pretty well
  (occasionally it is a little like trying to herd
  cats)
• As leader, you play a significant role in setting
  a positive, supportive team atmosphere
• It is very rewarding when the team works well
  together to meet the Agencys needs
• Remember to ask for help and to delegate
• Do not burn yourself out- sometimes it is good to
  be a follower again

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NOMADS Leaders Say the BEST things about leading
a project are

• Satisfaction in a job well done (78)
• Developing a cohesive team that works together
  (71)
• Working with the Agency to meet their needs (65)
• Encouraging team members to learn new skills
  (57)
• From recent Leader Survey

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Questions?