Dias nummer 1

1
Universiti Kebangsaan Malaysia The National
University of Malaysia
KPI
A WHOLE NEW WORLD
UKM MASTER STRATEGY MAP Towards An Integrated,
Effective Transparent System
2
VISION OF THE TRANSFORMATION To propel UKM to be
one of the leading research universities in the
world by 2018 while consolidating its unique role
as a national university in promoting national
identity and unity
MISSION To be the learning centre of choice which
promotes the sovereignty of Bahasa Melayu and
internationalises knowledge rooted in national
culture
3
UKM STRATEGY MAP
4
Financial Perspective
5
Learning growth perspective
6
Internal processes
7
Customer perspective
8
TRANSFORMATION OUTCOMES
T1 Outstanding Reputation and Tradition in
Creating Academic Value to Bahasa Melayu
T2 Competent Graduates with Global Outlook
T3 Leader in Knowledge, Innovation, Technology
Transfer
T4 Effective Delivery
9
Critical Agenda Projects (CAPs)
10
What is the meaning of KPI?

• Key Performance Indicators (KPI) are ways to
  periodically assess the present state of the
  organizations, their division, department and
  employees and to prescribe a course of action.
• The KPIs differ depending on the nature of the
  organization and the organizations strategy.
• They help an organization to measure progress
  towards their organizational goals, especially
  toward difficult to quantify knowledge-based
  processes.
• KPIs are most commonly defined in a way that is
  understandable, meaningful, and measurable. In
  order to be evaluated, KPIs must be linked to
  critical success factors of the organization, so
  that the value of the measure can be assessed as
  meeting expectations or not and serve as a link
  between performance, rewards and consequences.
• To be effective, the KPIs must be agreed to
  beforehand by all concerned, seeing that setting
  targets which are impossible to realize can be
  counter productive and demoralizing.
• KPIs for non-academic staff revolved on 4
  dimensions that are Innovation, Customer
  Satisfaction, Cost Effectiveness and Internal
  Efficiency

11
KPI BEST PRACTICES OVERVIEW

1. Key Performance Indicators are NOT performance
   targets.
2. Key Performance Indicators are put in place
   primarily as a monitoring facility with a view to
   moving the organization to a desired end state as
   expressed as objectives or performance targets
3. Key Performance Indicators should be designed to
   prove that performance targets are being met.
4. Performance targets should form part of an
   objective definition. Assuming this is the case,
   and objectives are drawn from Mission and Vision,
   then it should be possible to clearly demonstrate
   that KPIs contribute to successful execution of
   strategy
5. Key Performance Indicators should be implemented
   with a view to eliminating variance in any
   process such that all outputs are fit for
   purpose
6. Key Performance Indicators fall into two board
   categories, Qualitative and Quantitative.

12
INDUSTRY ACADEMIA CAPs TIMELINE
BEFORE Performance before
FUTURE Targeted performance
NOW Current Performance
2010
2011
2015
2014
2013
2012
KPI ACHIEVEMENT TARGETTED TARGETTED TARGETTED TARGETTED TARGETTED
Amount of Consultancy Project from Industries (RM) 11469587.05 11.5 juta 11.6 juta 11.7 juta 12 juta 12.3 juta
Amount of Contributions from Industry to University (RM) 12983881.24 13 juta 13.3 juta 13.5 juta 13.7 juta 14 juta
No. of Academic Staff Undergo Industrial Attachment 47 49 51 54 54 57
No.of Industry Personel Who Participate in Academic Related Activities 61 64 67 70 74 78
13
GRADUATE EMPLOYABILITY CAPs TIMELINE
BEFORE Performance before
FUTURE Targeted performance
NOW Current Performance
2010
2011
2015
2014
2013
2012
KPI ACHIEVEMENT TARGETTED TARGETTED TARGETTED TARGETTED TARGETTED
Percentage of graduates being employed within 6 months after completion of study 57.24 59 60 61 62 63
14
MyBRAIN15 CAPs TIMELINE
BEFORE Performance before
FUTURE Targeted performance
NOW Current Performance
2010
2011
2015
2014
2013
2012
KPI ACHIEVEMENT TARGETTED TARGETTED TARGETTED TARGETTED TARGETTED
No. of PhD students or equivalent at UKM 2,965 3,043 3,195 3,355 3,523 3,699
No. of foreign PhD students graduating from UKM 156 156 161 166 171 176
No. of lecturers with PhD or equivalent 1,205 1,210 1,215 1,220 1,225 1,230
No. of UKM staff with PhD or equivalent to overseas and Private Universities 610 710 715 720 725 730
Percentage of lecturers with PhD or equivalent compared to filled positions of lecturers in UKM 62 65 67 70 72 74
15
INTERNATIONALIZATION CAPs TIMELINE
BEFORE Performance before
NOW Current Performance
FUTURE Targeted performance
2010
2011
2015
2014
2013
2012
KPI ACHIEVEMENT TARGETTED TARGETTED TARGETTED TARGETTED TARGETTED
Total students involved in mobility program 1,413 1,800 1,850 2,000 2,500 3,000
Total no. of foreign students 2,648 3,100 3,500 4,100 4,600 5,000
Total no. of foreign students sponsored by government / overseas agencies 485 500 530 570 600 650
Total IHE programs recognized by professional international bodies 12 12 12 15 15 15
Total academic foreign staff at IHL (Inst Higher Education 131 135 140 200 210 220
Total academic staff involved in Outbound mobility programs 738 886 1,063 1,275 1,530 1,836
Total academic staff involved in Inbound mobility programs 127 150 175 200 225 250
Total students involved in Outbound mobility programs 1,216 1,580 1,660 1,750 2,100 2,300
Total students involved in Inbound mobility programs 197 220 240 250 400 600
16
FUTURE Targeted performance
RU RESEARCH INNOVATION CAPs TIMELINE
BEFORE Performance Before
NOW Performance Now
STRATEGIC OBJECTIVES (SO) KPI Achieved TARGET TARGET TARGET TARGET
STRATEGIC OBJECTIVES (SO) KPI 2010 2011 2012 2013 2018
P5.1 Research Grants
To attract from external resources) Total grant received (RM million) 100 125 160 200 310
To attract from external resources) Jumlah dana penyelidikan yang diterima oleh IPT dari pihak swasta dan antarabangsa 2000000 2.5 M 3.2 M 4 M 6.2 M
Research Prominence International recognition Articles citations comparable to the top 200 universities in the world Number of internationally recognized centers of excellence 1 2 3 5 8
Research Prominence International recognition Articles citations comparable to the top 200 universities in the world of articles in Q1 Q2 high impact journals 28 (696) 30 35 50 70
Research Prominence International recognition Articles citations comparable to the top 200 universities in the world Number of journal articles 5000 5500 6000 6500 10000
Research Prominence International recognition Articles citations comparable to the top 200 universities in the world Number of citations (scopus Index) 6000 8750 11752 15000 27000
Research Prominence International recognition Articles citations comparable to the top 200 universities in the world Bilangan jurnal dalaman yang diindeks dalam pangkalan data antarabangsa 4 5 6 7 11
P5.2 Commercializing Research Innovation
Commercializing Research Innovation Number of commercialized products 2 3 4 5 10
Research innovation commercialized Jumlah produk, bahan, dokumen dll yang berkenaan 2 3 4 5 10
Pengkomersilan Jumlah penjanaan pendapatan hasil dari pengkomersilan produk RD IPT 100000 150000 200000 250000 500000
Meningkatkan pengkomersilan hasil RD IPT Jumlah paten, reka bentuk berdaftar, hasil kerja kreatif dan lain-lain harta intelek berdaftar 200 200 200 250 300
To protect research outputs and deliverables Number of patents granted 10 10 10 15 20
Number of patents pending (filed) 100 120 140 160 200
17
FUTURE Targeted performance
RU KPIs FOR INDUSTRY COMMUNITY ENGAGEMENT
BEFORE Performance Before
NOW Performance Now
STRATEGIC OBJECTIVES (SO) KPI Achieved TARGET TARGET TARGET TARGET
STRATEGIC OBJECTIVES (SO) KPI 2010 2011 2012 2013 2018
P6.1 Industrial Engagement (ePMO)
Industrial exposure for academic staff academic staff with industrial experience or professional qualification 28 30 35 40 50
Community and Industrial engagement programs that include community industrial engagement   50 55 60 75
P6.2 Community Engagement
To increase the collaboration between industry and academia Amount (RM) of consultancy projects from industries. 8000000 8000000 8000000 8000000 10000000
To increase the collaboration between industry and academia Amount (RM) of contributions from industry to university 7126607 7482938 7857084 8000000 10000000
To increase the collaboration between industry and academia Number of academic staff undergo industrial attachment 1 2 3 7 20
To increase the collaboration between industry and academia Number of industry personnel who participate in academic related activities 62 67 72 77 100
P6. 3 International Engagement
To promote international engagement and networking Number of international visiting professors 50 75 100 200
P6.4 Corporate Social Responsibility
18
INDUSTRY and ACADEMIA MARCH 2011
RELEVANT STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATORS KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
To increase collaboration between industry and academia Amount (RM) of consultancy project from industries Meningkatkan interaksi dengan rakan industri lama dan baru Menyertai tender rakan industri 0.25 Mengadakan majlis dialog dengan rakan industri Senarai aktiviti 1
To increase collaboration between industry and academia Amount (RM) of contribution from industry to university Geran penyelidikan Universiti-Industri/Komuniti 0.25 Membuka permohonan kepada penyelidik UKM Permohonan telah dibuka sehingga akhir Februari 2011 dan akan melalui semakan oleh Jawatankuasa Pemilih Jumlah sumbangan daripada industri untuk projek-projek penyelidikan 1.5 juta
To increase collaboration between industry and academia Amount (RM) of contribution from industry to university Penubuhan Kursi Kecemerlangan 0.25 Membuka permohonan kepada penyelidik UKM Dana penubuhan kursi sebanyak RM15juta telah diterima daripada Yayasan Sime Darby pada bulan Feb 2011 Nilai endowmen untuk penubuhan Kursi Kecemerlangan 5juta 15 juta 5
19
INDUSTRY and ACADEMIA MARCH 2011 (cont.)
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
Jumlah akademik menjalani attachment industri Merancang penempatan latihan industri staf 0.25 Mengendalikan program perjumpaan akademik-industri 3
Jumlah personel industri terlibat dengan ativiti berkaitan akademik berbanding jumlah sebenar staf akademik Merancang program industri dalam Universiti 0.25 Mengadakan program lawatan ke industri 10
20
GRADUATE EMPLOYABILITY MARCH 2011
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
To ensure high of graduates are employed within 6 months after completion of studies that will contribute to national development Percentage of graduates employed within 6 months after completion of studies Bengkel Kerjaya dan Bengkel Kebolehpasaran Pelajar 0.1 4 bengkel kerjaya, roadtour JPS ke semua fakulti Membangunkan sistem JPS Semua bengkel Sistem diimplimentasikan 100 Students marketability workshop Job placement Solution (JPSP 1
21
MyBRAIN 15 MARCH 2011
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
Mensasarkan Seramai 60,000 Pemegang PhD dan setaraf menjelang tahun 2023 Bilangan Pensyarah Berkelayakan PhD dan setaraf Meningkatkan pengambilan staf yang mempunyai kelayakan PhD dan setaraf 0.1 Pengambilan staf akademik yang mempunyai kelayakan PhD dan setaraf Syarat pengambilan staf akademik dengan kelayakan PhD dan setaraf Bilangan pensyarah berkelayakan PhD dan setaraf 1212
Mensasarkan Seramai 60,000 Pemegang PhD dan setaraf menjelang tahun 2023 Bilangan Pensyarah Berkelayakan PhD dan setaraf Meningkatkan jumlah staf akademik yang melanjutkan pengajian di peringkat PhD dan setaraf 0.1 Memberi kemudahan bersesuaian kepada staf akademik untuk menyambung pengajian di peringkat PhD Menghantar staf akademik bercuti belajar di peringkat PhD dan setaraf Bilangan staf akademik yang memulakan pengajian di peringkat PhD dan setaraf 15
Mensasarkan Seramai 60,000 Pemegang PhD dan setaraf menjelang tahun 2023 Bilangan staf IPTA warganegara yang mendapat PhD dan setaraf dari luar negara dan IPTS Meningkatkan jumlah staf akademik yang mempunyai kelayakan PhD dan setaraf dari luar negara dan IPTS 0.1 Pengambilan staf akademik yang mempunyai kelayakan PhD dan setaraf Menggalakkan pengambilan staf akademik yang mempunyai kelayakan PhD dan setaraf dari universiti luar negara dan IPTS Bilangan staf warganegara yang mendapat PhD dan setaraf dari universiti luar negara dan IPTS 610
22
MyBRAIN 15 MARCH 2011
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
Mensasarkan Seramai 60,000 Pemegang PhD dan setaraf menjelang tahun 2020 Bilangan Pelajar PhD dan setaraf di IPTA Meningkatkan pengambilan pelajar PhD tempatan dan antarabangsa 0.1 Penawaran dan penerimaan permohonan calon baru bagi tahap pengajian Doktor Falsafah tempatan dan antarabangsa Syarat pengambilan permohonan bagi calon bari bagi tahap pengajian Doktor Falsafah tempatan dan antarabangsa Bilangan pelajar PhD tempatan dan antarabangsa 304
Mensasarkan Seramai 60,000 Pemegang PhD dan setaraf menjelang tahun 2020 Bilangan Pelajar PhD warganegara yang digraduatkan oleh IPTA Memastikan pelajar-pelajar Doktorat Falsafah menamatkan pengajian yang ditetapkan dengan kerjasama fakulti dan institut 0.1 Mengurus pangkalan data secara teratur dan sistematik melibatkan pelajar Doktor Falsafah di peringkat fakulti dan institut Mengemaskini maklumat pelajar PhD di peringkat fakulti dan institut Bilangan pelajar warganegara PhD yang digraduatkan 62
23
INTERNATIONALIZATION MARCH 2011
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
Meningkatkan bilangan pelajar antarabangsa yang berkualiti Bilangan pelajar antarabangsa Meningkatkan bilangan program mobiliti Meningkatkan bilangan pelajar yang terlibat dalam program mobiliti 0.1 Memperkenalkan program-program yang ditawarkan kepada kerajaan/ agensi luar negara Memastikan program yang ditawarkan mendapat pengiktirafan kerajaan/ agensi luar negara Mengadakan kerjasama dengan kerajaan/ agensi luar negara Bilangan pelajar yang mengikuti program berkredit di luar negara 20
Meningkatkan peratusan staf akademik antarabangsa IPTA Bilangan staf akademik antarabangsa di IPTA Meningkatkan pengambilan staf antarabangsa 0.1 Merancang pengisian jawatan akademik dan mengadakan temuduga bagi pengambilan staf akademik bukan warganegara Menguruskan perlantikan staf akademik bukan warganegara Bilangan staf akademik bukan warganegara 190
24
INTERNATIONALIZATION MARCH 2011
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
Meningkatkan bilangan pelajar antarabangsa yang berkualiti Jumlah enrolmen pelajar antarabangsa di peringkat pasca siswazah di IPT Meningkatkan penyertaan aktiviti promosi luar negara bersama Bahagian Pemasaran, KPT 0.1 Memastikan program aktiviti promosi luar negara berjalan lancar seperti yang dilancar Mengurusskan program aktiviti promosi luar negara Pelajar antarabangsa di peringkat pasca siswazah 253
Meningkatkan bilangan pelajar antarabangsa yang berkualiti Jumlah enrolmen pelajar antarabangsa di peringkat pasca siswazah di IPT Meneruskan komitmen universiti dalam menyertai aktiviti promosi dalam negara 0.1 Memastikan program aktiviti promosi dalam negara berjalan lancar seperti yang dirancang Menguruskan program aktiviti promosi dalam negara Pelajar antarabangsa di peringkat pasca siswazah 253
Meningkatkan bilangan pelajar antarabangsa yang berkualiti Jumlah pelajar antarabangsa yang ditaja oleh kerajaan / agensi luar negara Meningkatkan bilangan pelajar antarabangsa yang terlibat melalui program / aktiviti pelajar siswazah 0.1 Memastikn program aktiviti pelajar siswazah berjalan seperti dirancang Mengadakan program/ aktiviti pelajar siswazah Pelajar antarabangsa yang ditaja oleh kerajaan/ agensi luar negara 383
23
25
INTERNATIONALIZATION MARCH 2011
RELEVANT SO KPI KEY ACTIVITY WEIGHT PLANNED ACTIVITY FOR MARCH 2011 ACTUAL ACTIVITY IMPLMENTED BY MAC 2011 DELIVERABLES PLANNED TARGET (MAC 11) ACTUAL TAGET SELF RATING
Memperkayakan pengalaman pembelajaran pelajar Bilangan pelajar yang terlibat dalam program mobiliti pelajar antarabangsa 0.2 Mengiklan program mobiliti Pengiklanan Program Mobiliti 1
Memperkayakan pengalaman pembelajaran pelajar Bilangan program IPT yang diiktirafkan oleh badan profesional antarabangsa 0.1 Perancangan untuk pengiktirafan Pelan Perancangan 1
Memperkayakan pengalaman pelajaran staf Jumlah staf akademik yang terlibat dalam program mobiliti outbound 0.1 Perancangan Program Mobiliti Pelan Perancangan 1
Memperkayakan pengalaman pelajaran staf Jumlah staf yang terlibat dalam program mobiliti inbound 0.1 Perancangan Program Mobiliti Pelan Perancangan 1