MTAC Workgroup

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MTAC Workgroup 105

• Efficient Dissemination of Addressing Related
  Information In Emergencies/Disasters

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MTAC 105 - Charter
Desired Results

• The Workgroup Should Consider
• The best ways for address related information to
  be communicated efficiently in cases of
  emergency/disaster
• Coordinated dissemination of information
  maintaininga consistency of pertinent and timely
  data
• Appropriate notifications aimed at stakeholders,
  including
• Large Mailers
• Small Mailers
• The Public

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MTAC 105 - Status
First Meeting August 2, 2006

• Expectations
• What are the workgroup members looking for from a
  communications process?
• Review of existing processes
• Next Steps
• Identify capabilities of meeting expectations
  from the current process
• Define improvement opportunities
• RUMBA
• Identify quick wins
• Develop recommendations and solution

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MTAC Workgroup 105
November MTAC meetings Update

• Several meetings were held, via conference call,
  since the last MTAC meeting in August
• The workgroup was divided into four (4)
  Sub-groups
• Mail Owners
• Service Providers
• Software Providers
• Logistics and Operations
• The meetings resulted in some very common
  needs/wants to improve two (2) major categories
• Communications
• Restoration Process

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MTAC Workgroup 105
Communications Recommendations

• usps.com should remain as the main communication
  vehicle for all classes of mail, with the BSN
  supporting the content placed on it.
• Workgroup members wanted to improve visibility
  provide information broken down by class of mail
  in their perspective sections
• Standard Mail in its own section
• First-Class Mail in its own section
• Periodicals in its own section, etc.
• Workgroup members provided input by sub-group of
  what type of information needs to be displayed by
  class of mail and by type of information gathered
  (e.g. Mail owner may want different information
  than a service provider)

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MTAC Workgroup 105
Communications Recommendations cont.

• Push emails
• Specific information pushed to them from the BSN
  or NCSC in a timely fashion
• USPS provide standardized embargoed ZIP
  information by class of mail so that everyone has
  the affected ZIPs provided to them in a .csv or
  similar format with a date modified by class of
  mail
• Residence Notification of embargo Restoration
  process needs to be defined
• The USPS needs to publish 1-800 and HQ contact
  information for all types of parties interested
  in asking questions

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MTAC Workgroup 105
Restoration Process

• Improve current premise level Memphis 11 Digit
  only program
• Suggestions include finalizing StopLink or
  utilizing current Link products to provide return
  codes for affected areas (e.g. NCOALink, DPV,
  etc.) The USPS emphasizes that when a disaster
  occurs, this information is to be supplied for
  FREE and accessible.
• Establish a PS 3553 EMG (Emergency Form) to
  include some type of certification that the mail
  being entered has had the proper suppression
  method when an embargo is in effect.
• Suggestions include adding a column to the
  NCOALink processing summary form indicating how
  many pieces from the list matched to the premise
  level suppression file and have been suppressed.

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MTAC Workgroup 105
Restoration Process cont.

• Needs to be a defined conflict resolution program
  
• If a client is receiving mail and wants other
  mail to be delivered that the USPS has flagged
  as undeliverable, there needs to be a way for
  the client and/or its representative to gain
  approval for that premise level to be removed
  from any embargoed list.

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MTAC Workgroup 105
Whats left for the Workgroup?

• Workgroup 105 will meet one more time as a full
  workgroup to go over the draft of all of the
  sub-groups ideas and entire proposal in November.
• Industry and USPS co-chairs will meet with the
  workgroups Industry and USPS sponsors to go over
  the findings.
• Workgroup is on schedule to sunset prior to
  December 31, 2006.

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MTAC Workgroup 105
Participation

• Workgroup 105 leaders wish to thank the following
  participants for their time to work on this
  important group
• Adam Collinson (CNC), John Whittington-Barry
  Elliott- Bill McGlyn (Time Customer Services),
  Clarence Banks (RRD), Chris Lien and Paula
  Stoskopf (Business Objects), Jody Berenblatt
  Martha Rocha (Bank of America), Derrick Miliner
  (GSA), EC Nix (DST Output), Gerri Harrison (Check
  Free), Nicholas Wolf (Discover Financial), George
  Rosch (Social Security Ad.), John Chambers
  (Veterans Ad.), James West (Williams Sonoma),
  Rich Bobic (Kable Fulfillment), Sharon Harrison
  (ATT), Shawn Baldwin (BCC Software), Stephen
  Smith (Christian Sciences), Kevin Cartin (G1/PB),
  Patti Mason-David West-Robin Miller-Linda Malone
  Joanne Smith (USPS), Erv Drewek (Brown
  Printing) David Robinson Paul Kolvakas
  (Pitney Bowes), Joyce McGarvy (Crain Comm.).