SERVICII BANCARE ELECTRONICE By Ligia Georgescu Golosoiu

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SERVICIIBANCARE ELECTRONICE

• By Ligia Georgescu Golosoiu

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TIPURI DE SERVICII BANCARE ELECTRONICE

• Telephone Banking
• Bankers Automated Clearing System /Sistem automat
  de decontare intre banci
• Clearing House Automated Payment System/Sistem
  automat de plati pentru Casa de compensare
• Electronic and Internet -Based Payments Plati
  electronice si prin Inrternet

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Telephone Banking

• Acest serviciu consta fie in activarea vocii, de
  exemplu computerul reactioneaza la vocea
  clientului si efectueaza operatiunile in
  concordanta cu instructiunile acestuia, fie
  intr-o activare electronica a vocii, de exemplu
  clientul vorbeste la microfonul telefonului
  bancii si formeaza anumite numere care, de fapt
  reprezinta o anumita tranzactie. Prin telephone
  banking se pot efectua transferuru de fonduri,
  achitarea unor facturi regulate, solicitarea de
  credite etc.

Clients request
Banks response
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Bankers Automated Clearing System Clearing
House Automated Payment System

• BACS este folosit, in special, pentru efectuarea
  transferurilor de fonduri dintre bancile membre
  ale sistemului si opereaza standing orders,
  direct debits, plati de salarii, chirii. BACS is
  dotat cu o banda magnetica care contine detalii
  cu privire la conturile care urmeaza a fi
  debitate sau creditate. Aceasta le sorteaza in
  ordine bancare si, apoi transmite bancii
  platitoare detaliile relevante.
• Transferurile efectuate prin CHAPS se efectueaza
  in intregime prin intermediul calculatorului si
  reprezinta o metoda garantata de efectuare a
  platii in aceeasi, in special decontarea unor
  sume mari.

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Electronic and Internet -Based Payments

• Internet banking is a banking product which
  follows to the older solutions like e-banking.
  E-banking represents a solutions which is
  technologically obsolete, supposing at the client
  level of that service a phone line and a computer
  dedicated for such a operation, able to fulfill
  technical needs requested by the bank and to run
  (execute) a software program necessary for the
  optimal communication with the clients bank. In
  that way, the person which will handle the
  e-banking application have to work only from that
  computer which it is not very good for someone
  with a dynamical job and with many physical
  places of working even in different localities or
  countries.
• Despite e-banking, the i-banking suppose the
  usage of a computer from wide world on which is
  installed a browser and a Internet connection.
  The performances of such a solution are far away
  better also for the bank and to the end user (the
  client)

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Internet Banking advantages

• Consumers can use their computers and a telephone
  modem to dial in from home or any site where they
  have access to a computer even using a Internet
  Cafe Bar.
• The services are available seven days a week, 24
  hours a day.
• Transactions are executed and confirmed quickly,
  although not instantaneously.
• Processing time is comparable to that of an ATM
  transaction.
• And the range of transactions available is fairly
  broad. Customers can do everything from simply
  checking on an account balance to applying for a
  mortgage.
• So, the advantages of internet banking are
•                Easy 24-hour access to account
  information and transactions
•                Automatic checkbook balancing
•                Current and accurate account
  balance
•                No monthly fee for bill paying or
  account access
•                Electronic transfer of funds
  between accounts
•                Free bank wires
•                Immediate access to statements
  and cleared checks.

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Internet Banking disadvantages

• The most obvious Technophones need not apply.
  You must be comfortable using a computer.
• Investment of time upfront can be formidable. The
  data entry is necessary before the numbers can be
  massaged and money managed successfully. Online
  bill payment is an example of an effort that
  requires setting up which leads to ultimate
  convenience.
• Switching software or banks can mean re-entry of
  data, although Internet-based systems are less
  impacted by this. But competition seems to be
  minimizing this problem. The personal finance
  management software Microsoft Money enables users
  of competing software to import data easily.

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Internet Banking Architecture
CBG Web Servers
BackOffice Application
SQL Servers
BackOffice Database
Browser
Customer databases
Clients
Banks Database
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Data Flow

• Budget Payments Orders
• ROL Payment Orders
• FCY Payment Orders
• Foreign Exchanges
• Time Deposits
• Statements of account
• Flow Chart of account

Filling In FORMS
Sending
Response
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CERTIFICATE REQUEST

• Certificates are information attached to
  electronic message for security reasons. They are
  used especially to verify the identity of the
  person who sends a message and to offer the
  receiver the possibility to crypt the answer. A
  person who wishes to send an encrypted message
  has to request first of all a certificate from a
  Certification Authority. The Certificate
  Authority issues an encrypted certificate which
  contains the public key of the one who requested
  the certificate and other authentication
  information. The receiver of an encrypted message
  uses the public key of the Certification
  Authority to decrypt the attached certificate,
  checks is the message was issued by the
  Certification Authority and obtains the public
  key of the sender of the message and the
  authentication information contained in the
  certificate. With this information, the receiver
  of a message may send a encrypted message.

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Certificate installation
After the bank issued the certificate the client
must visit again the banks web address to
install it.
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CONNECTING
- In order to have access to the Internet Banking
Service the client have to visit the again the
web address - The first page displayed will look
exactly as the one presented below. The Login
Name and User PIn are specified in the document
that client received from the Bank in a sealed
envelope. The User PIN provided by the bank is to
be used only for the first connection, the user
being obliged to change it after the first
connection. - After filling in all the
information the client have to press the OPEN PIN
button.
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PAYMENTS USING IBanking
Payment Orders in ROL
In the list of beneficiaries he will find the
ones he have previously input. If he did not
input any beneficiary, the only available option
is New. When selecting this option on the right
side of the list there will be displayed a field
having initially the value New. In this name he
should input the name of the beneficiary.
Payment Orders in Foreign Currency
When the user select the New option, on the right
side of the list box will appear a field where he
have to enter the name of the beneficiary. Then
there are filled in the address of the
beneficiary, the details regarding his bank
(address, city, SWIFT code), his account, the
amount to be paid and the details of the payment.
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FOREIGN EXCHANGE ORDERS
Foreign Exchange Buy Orders
Foreign Exchange Cross Orders
Foreign Exchange Sale Orders
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TERM DEPOSITS
When this page loads the details of clients
company are automatically completed. The account
from which he want to create the deposit has to
be selected from the list. This list contains all
the current account for the selected currency.
Then, the user have to fill in the amount of the
deposit as well as the period for which the
deposit is made. Depending on the currency that
the client have chosen there are available
certain types of periods. Also, he may specify a
certain number of days for the deposit. The
interest rate of this deposit is negotiable and
may be filled in by him.
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STATEMENTS OF ACCOUNT