Connecting Common Measures, WIA and GMAP

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Connecting Common Measures, WIA and GMAP

• Presented by
• Phil Degon, Employment and Training Division
• Pam Pannkuk, WorkSource Operations Division

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Measuring our Systems Performance

• Objectives
• What are the performance measures and where did
  they come from?
• Whats the deal with Common Measures?
• How does GMAP connect in the performance
  measures?
• Targets What are they and how are they
  established?
• How are performance measures reported?
• What can be done to improve performance?
• Is there a website to go for help?

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1. What are the Performance Measures
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WIA Measures (Pre-PY06)

• Federal Measures (17 Total)
• Adults/Dislocated Workers/Older Youth
• Employment Rate
• Retention Rate
• Earnings Gain/Replacement Rate
• Employment Credential
• Younger Youth
• Retention Rate
• HS Diploma/GED Rate
• Skill Attainment Rate
• Customer Satisfaction
• Participant
• Employer

4 Measures X 3 Programs 12 Total
3 Total
2 Total
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WIA Measures (Pre-PY06)

• Workforce Board Measures (12 Total)
• Adults/Dislocated Workers/Youth
• Employment Rate
• Annualized Earnings
• Credential Rate
• Participant satisfaction Rate

4 Measures X 3 Programs 12 Total
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WIA Measures (Pre-PY06)

• Local Planning Goals (18 Total Process Outcomes)
• Adults/Dislocated Workers
• Registered
• Registered Age 18-21
• Receiving Core/Intensive Serv.
• Receiving Training Serv.
• Exited
• Placed _at_ Exit
• Youth
• Registered
• In-School Youth
• Out-Of-School Youth
• Non Low-Income
• Exited
• Exited With A Credential

6 Outcomes X 2 Programs 12 Total
6 Total
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W-P/VETS Measures (Pre PY05)

• Entered Employment Rate employment with a new
  employer in 1st or 2nd qtr after registration.
• Employment Retention Rate employed in the 2nd
  qtr after entry into employment. Subset of EER.
• Average Earnings effective 7/1/06

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Common Measures (PY06)

• Entered Employment Rate exiters not employed at
  participation who are employed in the 1st qtr
  after exit.
• Employment Retention Rate exiters employed in
  the 1st, 2nd and 3rd qtrs after exit. Not a
  subset of EER.
• Average Earnings Average earnings in the 2nd
  and 3rd qtrs after exit. (effective 7/1/06)

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GMAP Measures

• Performance Measures
• Entered Employments
• Time to Work
• Wage Level

• Management Indicators
• Initial Assessment
• Key Service
• Job Match
• Job Referral / Employment Referral

• Job Seeker Categories
• All Job Seekers

• 3. Veterans

2. UI Claimants
4. WorkFirst
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2. Whats the deal with Common Measures
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Whats the deal with Common Measures?

• TEGL 17-05 Final Common Measures Policy
• Core purposes of workforce system employment for
  adults skill gain for youth
• Breaks down barriers to integration
• Addresses GAO issues on consistency and
  reliability of data
• Reduce confusion of customers and stakeholders

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Whats the deal with Common Measures?

• Key Points
• System-based measures
• Exit-driven
• Common exit date across programs
• UI wage-based- not real time measures
• Statutory WIA measures still in effect
• Chart of Services defines qualifying services
• Self-services included in W-P performance
  measures

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PY 06 EXIT COHORTS

• Measure Exit Cohorts
• Employment Rate 10/1/05 9/30/06
• Retention Rate 4/1/05 3/31/06
• Ave. Earnings 4/1/05 3/31/06

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Delays in Performance Calculations

• Entered Employment Rate
• WIA Employment and Credential Rate

• Employment Retention Rate
• Average Earnings

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3. How does GMAP fit in the Performance Measures
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How does GMAP fit in the performance measures?
WorkSource System
Clock Ends
Clock Starts
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4. Targets What are they and how are they
established?
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Targets What are they and how are they
established?

• Targets
• State targets negotiated between State and DOL
• Local targets negotiated between State and
  WDC/WDAs
• Regression Model factors in local economic
  conditions, participant characteristics and prior
  year performance
• End of year regression adjustments to targets may
  occur prior to submission of annual report
• TAA targets To Be Determined

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Targets What are they and how are they
established?
W-P/VETS

• Common Measures Targets
• W-P Adults State
• Entered Employment Rate 69
• Retention Rate 82
• Average Earnings 12,720
• VETS
• Entered Employment Rate (All)- 68
• Entered Employment Rate (Disabled)- 64
• Retention Rate (All)- 84
• Retention Rate (Disabled)- 85

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Targets What are they and how are they
established?
WIA

• Common Measures Targets
• Adults State
• Entered Employment Rate 81
• Retention Rate 83
• Average Earnings 11,276
• Dislocated Workers
• Entered Employment Rate - 83.5
• Retention rate - 90
• Average earnings - 17,380

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Targets What are they and how are they
established?
WIA
Statutory WIA Measures Targets State Emp
loy. Credential Rate (Adult)
70 Employ. Credential Rate (DWs)
72.5 Employ. Credential Rate (OY)
- 60 Entered Employment Rate (OY) -
73.5 Retention Rate (OY) - 83.5 Earnings
Gain (OY) - 3,380
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Targets What are they and how are they
established?
WIA
State Workforce Board WIA Measures Adults St
ate Employment Rate 76 Annualized
Earnings 18,883 Credential Rate
- 65 Satisfaction Rate - 90
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Targets What are they and how are they
established?
WIA
State Workforce Board WIA Measures Dislocated
Workers State Employment Rate
82.5 Annualized Earnings
28,934 Credential Rate - 72 Satisfactio
n Rate - 89.5
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Targets What are they and how are they
established?
WIA
State Workforce Board WIA Measures Youth Sta
te Employment Rate 77.5 Annualized
Earnings 10,323 Credential Rate
- 75.5 Satisfaction Rate - 95
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Targets What are they and how are they
established?
GMAP

• Performance Measures
• Entered Employments 60
• Time to Work (Varies by WDA) Statewide 26
  days
• Wage Level baseline year

• Management Indicators
• Initial Assessment 60
• Key Service 70
• Job Match 60
• Job Referral / Employment Referral 80

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5. How are performance measures reported?
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How are performance measures reported?

• Federal reports submitted quarterly
• Due 45 days after end of a quarter
• Rolling 4-Qtr reporting cycle
• Different report elements may have different
  cohorts
• UI wage-based common measures are not real-time
• GMAP Quarterly Monthly Indicators

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How are performance measures reported?
Wagner-Peyser ETA 9002 A-E Quarterly
Reports Veterans VETS-200 A-C Quarterly
Reports WIA ETA 9090 WIA Quarterly Report ETA
9091 WIA Annual Report Workforce Investment Act
Standardized Record Data (WIASRD) (Annually) WIA
Quarterly Federal and State Performance Summary
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How are performance measure reported?
TAA Trade Act Participant Report (TAPR) -
Quarterly GMAP Dashboard (W-P/VETS) Performance
Measures Quarterly 1st report will be
presented. Management Indicators Monthly
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How are performance measure reported?

• Performance Measures Quarterly
• Management Indicators Monthly Dashboard

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6. What can be done to improve performance?
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What can be done to improve performance?

• System ownership Coordinate/collaborate with
  programs and partners
• Standard processes
• Use of real-time data to manage performance
• Use of integrated reports to influence service
  delivery
• Accountability at all levels Keep
  staff/providers knowledgeable and accountable for
  performance outcomes
• Conduct follow-up and retention services

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7. Is there a web site to go to for help?
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Is there a website to go for help?

• US Department of Labor, Employment and Training
  Administration - http//www.doleta.gov/performance
  /pro.cfm
• Inside WorkSource, http//www.wa.gov/esd/1stop/
  (Common Measure Policy and Chart of Services)
• Inside SKIES, http//www.wa.gov/esd/skies/
• WorkSource Operations Reports, http//esd1aplcylme
  a2/WSReports/

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Conclusion

• Questions

Thank you
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Seven (7) Key Services