Training Measurements

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TrainingMeasurements
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Why do we measure our companys most valued
assets?
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• Evaluation Methods
• Reaction
• Learning
• Behavior
• Results
• Donald Kirkpatrick

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• Evaluation Methods (contd)
• Process
• Organization
• Job/Performance
• Dana James Robinson

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Statistics Quoted in Training Magazine 90
Evaluated at Level I 12 Evaluated at Level IV
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Human Performance Improvement
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• Testimonies
• Satisfaction Scores (Behavioral)
• Customer Service Training (Productivity)
• ATI (Profitability)
• Oneida Ltd. (Production/Efficiency)