Social work Inspection Agency

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Social work Inspection Agency

• Audrey Mistry
• Inspector

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Range of statutory duties

• Performance Inspection of 32 Scottish local
  authority social work services
• Home Care
• - statutory obligations
• - government policy
• - quality
• - accessibility
• - outcomes

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Quality

• Surveys
• Advance Information
• File Reading
• Focus Groups
• Observed practice
• Interviews with planners, commissioners and
  managers

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Accessibility

• Eligibility criteria
• Prioritisation
• Sign-posting
• Safety
• Personalisation

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Outcomes

• Assessment
• Care Plan
• Review
• Quality of life
• Reduced risks
• Community living v institutional care
• Re-ablement

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Challenges

• Demographic projections
• Workforce issues
• Remote and rural
• Mixed economy
• Time and motion
• Quality and quality assurance
• Weight in gold

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