Disaster Recovery: Lessons from Katrina

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Disaster RecoveryLessons from Katrina

• Gail Ann McCreary, CRM
• Mississippi Power Company

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Hurricane Katrina August 29, 2005

• Worst natural disaster in U.S. history
• Affected Alabama Mississippi Louisiana
• 250 miles wide
• 140 mph winds
• 30 ft tidal surge along coast line

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Were Dealing With

• Rain and wind damage
• Tornadoes
• Flooding
• Coal water
• Submerged records
• Bio-hazard

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Determined Priorities

• Damage incurred
• Business unit and function
• Criticality to restoration effort
• Building access issues

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The Plan.

• Identify records needing to be dried
• Pack into boxes
• Stage on pallets
• Shrink wrap
• Load into freezer truck

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First Priorities

• Substation Construction
• Powerco
• Plant Watson

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Plan Changed

• Downtown buildings had to be vacated
• All dry records
• All PCs, printers, phones
• Employee personal effects
• Undamaged furniture and modular
• Office supplies
• 400 employees

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New Issues

• Needed more boxes!!!!
• Needed temporary office space for 400 employees
• What to do with all the stuff
• Employees still on storm duty
• 2-3 weeks

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Plan B

• DR would stay and pack dry records too
• I did not have the manpower
• DR was experienced
• Had supply and manpower resources in place