Employee Motivation, Involvement, and Recognition

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Employee Motivation, Involvement, and Recognition
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Requirements For Todays Managers

• In alignment (to be on the team)
• Thinking out the box (be creative)
• Empowering employees
• Maintaining core competencies
• Managing change

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Requirements For Todays Employees (1 of 2)

• Flexibility - accept change readily
• Clock speed - move faster, think faster
• Accept ambiguity uncertainty
• Stay current - commit to life-long learning
• Contribute - add more value than you take

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Requirements For Todays Employees (2 of 2)

• Manage yourself - fixer not finger pointer
• Dont get a job, make a job

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How Does the Workforce Affect Productivity?
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How Does the Workforce Affect Productivity?

• Composition of the workforce
• Characteristics of life off the job
• Personal well-being of workers
• Job characteristics
• Workplace characteristics
• Employee satisfaction and motivation

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How Can An Organization Motivate Its Employees?
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Strategies for Improving Motivation

• Implement effective performance evaluation
  systems
• Implement individual rewards recognition
  systems
• Improve work design and job design
• Promote employee involvement
• Solicit employee feedback systematically

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Work Design Techniques for Improving Productivity

• Streamline work processes
• Adopt team (group) concepts
• Deploy Quality of Work Life (QWL) practices
• Implement group reward recognition systems
• Design effective layouts and work cells

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Job Design Techniques for Improving Productivity

• Job simplification
• Job rotation
• Job enlargement
• Job enrichment
• Job sharing

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Teams and Productivity

• Content (goals and outcomes) and process (how the
  team accomplishes tasks) - productive teams pay
  attention to both.
• Cohesion - Team must be cohesive but must not
  want agreement more than accuracy (or quality of
  outcome).

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Undercurrents in Team Dynamics

• Personal identity in the group
• Membership, inclusion
• Influence, control, mutual trust
• Getting along, mutual loyalty
• Identity with the work unit
• Effects on relationships with co-workers and
  loyalty to work unit

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Undercurrents in Team Dynamics (Continued)

• Relationships between team members
• Effects on rank and positions
• Friendship and formality
• Openness
• Personality preferences

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Employee Involvement

• Employee involvement means allowing employees to
  participate in work-related decisions and
  improvement activities that affect them.
• This doesnt mean anarchy, but it means that
  management shares its responsibilities in
  decision-making with employees.

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What Are the Potential Benefits of Employee
Involvement?
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Benefits of Employee Involvement

• Increases trust and commitment.
• Improves employee communications and attitudes.
• Involved employees are more likely to generate
  new ideas and achieve a higher quality of work
  life
• Reduce the workload of managers

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Levels of Employee Involvement

• Inter-group problem solving
• Focused problem solving
• Limited self-direction
• Total self-direction

• Information sharing
• Dialogue
• Individual problem solving
• Intra-group problem solving

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Approaches to Involving Employees

• Commitment from management
• Must be long-term, ongoing attempts
• Communications efforts
• feedback
• bottom-up communications
• employee surveys and suggestion systems
• Training and education

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What Are Characteristics of An Effective
Recognition System?
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Characteristics of An Effective Recognition System

• Meaningful and fair
• Fun and non-threatening
• Publicize extensively
• Input from employees on the system
• Tied to performance evaluation system
• Allow nomination from employees and customers

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Conclusions

• Productivity improvement (PI) is critical to
  every organization for survival
• Every employee should have basic knowledge and
  skills to contribute to PI
• Organizations need to have clear PI strategies
• Successful PI does not ensure long-term
  profitability nor competitiveness