Dia 1

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E-xcellence Full Assessment Process and
Procedure
Keith Williams Centre for Professional Learning
and Development Open University, United Kingdom
Seminar E-xcellence, Madrid 12-13 June 2008
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Full Assessment options

• Institutional level
• Align with institutional QA and Enhancement
• Internal objectives and procedures
• Improvement/enhancement focus
• National Level
• Integration with national systems
• Objectives align with national objectives
• Process adapted to national system

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Stakeholder Identification

• Institutional
• School/Faculty
• Admin Depts
• Staff
• Students
• External
• Partner organisations
• Accreditation agency
• Review team
• EADTU
• Institution
• others

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Quickscan Tool

• Light touch starting point
• Profile of institutional structure and
  performance
• Identifies hot spots/cold spots
• Share outcomes with review team leader
• Explore match between E-xcellence approach and
  institutional structure

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Establish Shape of review

• Matching E-xcellence to inst structure
• Define extent and coverage
• Select criteria
• Agree movement of criteria between sectors
• Agree shape in depth light touch areas
• Agree form of report of outcomes

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Review Methodology

• Document or Direct Experience?
• On site or Online?
• Curriculum design
• Course design
• Course delivery
• Services (student support staff support)
• Management (institutional strategies)

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Process Flow Chart
Scope Review
Self Assessment
Doc Rev
Exp Rev
Team Mtg
Site Visit
Report
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Self Assessment

• Documents
• Self Assessment to agreed format
• Annexes, policy documents etc
• Online resources
• Access to courses and student resources
• Access to intranet for online documents etc

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On-line issues

• ID/ sign on for reviewers
• Confidentiality
• netiquette
• Lurkers or declared presence
• Student consultation
• Targeted individuals
• Open invitation
• Confidential to review team vs open conference
• Staff Consultation
• Staff student interaction confidentiality etc
• Targeted or open invitation to contribute to
  review

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Self Assessment Review

• Individual review of submissions by team
• Team members undertake online review tasks as
  allocated by chair
• E conference between review team reporting on
  online tasks etc
• Plan for f2f review
• Chair liaises with institution on f2f review
  agenda and issues arising

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Site Visit

• Onsite meeting with institution team
• Interviews
• Systems Demonstrations
• Follow up on online review tasks
• Team deliberation
• Presentation of initial outcomes
• Report to follow

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Thank you for your attention