Our Service Is Our Strength

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Our Service Is Our Strength
Business-Class Solutions and Business-Class
Service www.osws.com
Company Overview and Positioning Presentation
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Our Service Is Our Strength

• Company Overview
• Founded in 1992
• Headquartered in Austin, TX
• IT Solutions, Services and Consulting
• 25 Employees
• 400 Satisfied Customers
• 87 Customer A Approval Rating
• Profitable every year since founding
• 46 Average Growth Year over Year

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Our Service Is Our Strength

• Value Proposition
• FACT IT Solution design and implementation is
  intensive up-front but minimal to maintain.
  In-house IT personnel can cost 50-100K/Yr on
  books.
• On-Site Expert IT Professionals to solve your
  problems
• Cost Effective Outsourcing - Expensive IT skills,
  knowledge, certifications and experience for a
  reasonable cost
• Volume buying power - Volume Discounts - Scale
• Insider Negotiating power Long-term
  relationships with vendors, resellers, OEMs,
  service providers, and carriers
• We are your consultantTechnology and product
  agnostic We design and implement the best, most
  optimal solution for you.

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Our Service Is Our Strength

• Company Mission
• To be the Texas regions leading provider of
  customized and optimized Information Technology
  Solutions, Services, and Consulting for
  small-to-medium sized businesses.
• We accomplish this mission through
• Customer focused solutions
• Unparalleled domain expertise
• World-class customer service and professionalism
• We deliver high quality solutions that create
  value and profit for our customers.

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Our Service Is Our Strength

• Customer Focused Solutions
• LAN/WAN Infrastructure
• Design, Build, Support, Upgrade and Refit
• Increase productivity, efficiency, speed and
  competitiveness
• Secure, Reliable, Scaleable, Redundant, and Cost
  Effective
• Website Development and Hosting
• Deliver Your message anytime, anywhere
• Uptime All the Time
• Enable your business to open new markets
  worldwide
• Software Application Development
• Make technology work for you
• Maximize your business by leveraging customized
  software, built to your business and industry
  specifications and needs

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Our Service Is Our Strength

• Domain Expertise
• 10 year history in Austin
• 200 years combined IT Solutions experience
• MCSE, Microsoft Partner, CCNA, Citrix, Etc.
• 15 IT designers, architects, developers,
  engineers, and project managers on staff
• Vertical Market expertise and experience in
• Services Industry (Financial, Ins, Real Estate,
  Law, etc.)
• Technology Startups support and augmentation
• Restaurant/Retail IT design, build, maintain

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Our Service Is Our Strength

• Customer Service
• Technologies change that is why Customer
  Satisfaction is our 1 Priority
• Our Service is our Strength is company motto
• 87 customer A approval rating
• 95 of customers said they would refer a friend
• Very strong, deep and referenceable customer
  base.
• 10 years of referral based business growth to 400
  customers served

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Our Service Is Our Strength

• Company Guiding Principles
• Are we still striving relentlessly to improve
  what we do and how we do it?
• Will it earn and be worthy of our clients
  honesty and trust?
• Does it leverage the On-Site brand to build trust
  in our community?
• Will it improve our clients business and save
  them time or money?
• Can all company and individual actions be
  compared to a world-class service organization?

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Our Service Is Our Strength

• Alliance Partners
• Microsoft Certified Partner
• Cisco Certified Specialist
• Citrix Certified Solution Provider
• DELL Certified Reseller
• Summation Certified
• Timeslip Certified Specialist
• 3COM Palm OS Developer

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Our Service Is Our Strength

• Methodology Philosophy
• The Four Ds
• Discovery
• Assessing and understanding your business needs
• Design
• Finalizing design specifications, technical
  requirements and timeline for deliverables
  Extensive Documentation required
• Development
• Development of technologies and scope of services
• Fulfillment of all requirements from the design
  stage
• Deployment
• Integration of new solution to existing platforms
• Quality control and Customer Expectation is key
  here

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Our Service Is Our Strength
Business-Class Solutions and Business-Class
Service For more information visit our website
at www.osws.com Or Call us at 512-374-1333