NRIC IV Focus Group 3

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NRIC IV Network Reliability and Interoperability
Council IV
Washington, DC July 14, 1999 Subcommittee 2
Data Analysis and Future Considerations PJ
Aduskevicz ATT 908-234-5790
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NRIC IV Focus Group 3 Subcommittee 2 Team Members
Data Analysis and Future Considerations Team
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NRIC IVFocus Group 3

• Subcommittee 2 Data Analysis and Future
  Considerations
• Developed scope and assigned to 4 task teams

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NRIC IVFocus Group 3
Subcommittee 2 Data Analysis and Future
Considerations

• Task Team 1 Interface Team status
• Identified activities/organizations with outage
  and intrusion information sharing role
• NCC/NCS most mature process at this time
• Actively addressing outage reporting process and
  criteria development
• Critical infrastructure protection role (PDD-63)
• Plans
• Continuing coordination with organizations
• Documenting outage reporting and information
  sharing interfaces

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NRIC IVFocus Group 3
Subcommittee 2 Data Analysis and Future
Considerations Task Team 2 Current Process Team

• Observations/Findings
• Current guidelines from Threshold Reporting Group
  outdated
• LECs/IXCs Report
• gt 50,000 Customers
• Wireline
• Inconsistent data for analysis - FCC reports
• Data format
• NRSC Procedural Team Findings
• Reporting requirements not always clear
• For leased facilities
• Who reports what

• Initial Recommendations
• Update of reporting guidelines in
• progress
• LECs, IXCs, and CAPs report
• gt 30,000 customers
• Add E911 PSAPs to special facilities
• Airport list updated
• NRSC develop template as a tool
• for outage report preparation
• Definitions data elements
• Paper now future electronic
• Guidelines being developed to clarify who
  reports and what they report

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NRIC IVFocus Group 3
Subcommittee 2 Data Analysis and Future
Considerations

• Task Team 3 Future Considerations Team
• Learnings
• Recognized a requirement for a step towards
  understanding impact on the public of service
  outages for all service providers in the
  telecommunications market
• Services of the new entrants encompass new
  network architectures and network elements
• Services as seen by public users increasingly
  entail network interconnection which results in
  interdependence

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NRIC IVFocus Group 3
Subcommittee 2 Data Analysis and Future
Considerations

• Task Team 3 Preliminary Recommendation
• Consider a voluntary trial for service providers
  of cable, wireless, satellite, data, leased
  facility arrangements, and ISPs to alert the
  NCC/NCS regarding widespread outages that are
  likely to have significant public impact
• Definition/criteria of widespread outages will
  need to be developed for each industry segment
• Process
• Voluntary outage data collection lasting for a
  period of at least one year
• Assessment at end of period
• Synergies
• Consistent with process and practices across
  industry segments
• Complements the FCC Outage Reporting Process
  (63.100)
• Under PDD 63 NCC/NCS designated as ISAC
  (Information Sharing and Analysis Center) for
  telecommunications

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NRIC IVFocus Group 3

• Survey assessed Cellular/Wireless, Satellite,
  ISPs, Paging and Cable
• Recognition and deployment of NRICII
  recommendations
• Monitoring of Networks
• Local/Centralized
• Parts of network monitored
• Criteria used to define service outage and
  degradation in networks
• Processes in place to act on service degradation
  or service outage
• Conditions for sharing information about service
  degradation or service outage

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NRIC IVFocus Group 3

• Companies Surveyed
• Sent to over 60 companies via mail and e-mail
• Sent to company and association representatives
  of cellular companies, satellite companies, ISPs,
  paging companies, and cable companies
• 23 Responses Received as of July 9, 1999
• 12 Cellular/PCS/Other Wireless
• 8 ISPs
• 4 Satellite
• 3 Paging/Messaging
• 1 SS7 Carrier
• 1 Cable

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NRIC IVFocus Group 3
Preliminary Data
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NRIC IVFocus Group 3
Preliminary Data
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NRIC IVFocus Group 3
Preliminary Data
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NRIC IVFocus Group 3

• Timeline
• July NRIC initial findings
• August Complete survey analysis and gain
  consensus
• around final recommendations
• September Draft 1 of final report
• October Present Final Report
• NRIC readout of recommendations