PowerPointPrsentation

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People and Process Integration with SAP
NetWeaver
Manuela Wohlfarth CCS IT Services, Dubai
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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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Introduction Mobility today
Computing has revolutionized the way we do
businessthe last 20 years Mobile applications
will revolutionize the data entry and data
collection in the daily work and business
processes in the next yearsSAP NetWeaver mobile
will give added value to businessby supporting
management and employees with a
mobileapplication platform
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Introduction Mobility today
Different Mobile Work styles

Thin client, read-only, one-button response
E-mail or instant messaging
Well-defined, structured input, variety of mobile
architectures
Unstructured messages and forms thick client
combination ofpower and Forms workstyles
Full fidelity thick client, typically
laptop,tablet or convertible form factor
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Introduction Mobility today

Warehouse keeper
Field service technician
Plant production manager
Sales representative
Government
construction engineer
Homeland Security agent
Healthcare employee
Gas Oil employee
Insurance agent
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Introduction Mobility today

• But how can we bring
• People
• Mobile Applications
• Business Processes
• together?

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Introduction Mobility today

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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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Placement People and Process Integration inSAP
Netweaver

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People integration

• To hand over information to the right person

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Process Integration

• Enables interactions from heterogeneous
  components in one business process

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Information Integration

• Concentrates the components which are
  necessary to build added values through
  integration

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Application platform

• Common environment for ABAP and J2EE
  conform components

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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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Mobile Technology

• Mobile Devices Laptop and Notebook, Tablet
  PC, PDA, Smartphone
• Application Developement and Runtime
  Environments for Mobile Devices Java
  technology Microsoft .NET Compact Framework
  technology mobile browser client

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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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SAP NetWeaver Mobile Challenges

• Numerous synchronizing devices and multiple
  sources of Information
• Long synchronization times
• Reduce traffic
• Data consistency
• Frequently changing organizational structure
• Manageability of the system landscape
• Model-driven application developement

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SAP NetWeaver mobile capabilities

• Data Orchestration Engine (DOE)
• SAP NetWeaver Mobile Client Platform
• SAP NetWeaver Mobile Administrator

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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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Example
Process break-down service
Credit note
field service technican as contractors
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Example
Business Process Break-down service

• Service order requested from PDA
• Work list
• Adress of customer
• Information of equipement broken down

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Example
Business Process Break-down service

• to enter data / information
• Service order number
• Worked hours
• Travel time
• Spare parts number
• Next maintanance date

Send data from PDA to SAP
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Example
Business Process Break-down service
Credit note to the technicians
Goods issue warehouse


Invoice to the customer
Purchase order to vendorfor restocking warehouse
Create sales order
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Example
Business Process Break-down service

Reporting send to PDA of CFO

Revenue and Costs!
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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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SAP Mobile Application Portfolio

• Full client application
• Lightweight client application
• Browser-based client application

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SAP Mobile Application Portfolio

• SAP xApp Mobile Time and Travel (SAP xMTT)
• SAP xApp Mobile Asset management (SAP
  xMAM)
• SAP xApp Mobile Asset management for Utilities
  (SAP xMAM for Utilities)
• SAP xApp Mobile Sales for handhelds (SAP
  xMSA)
• SAP xApp Mobile Direct Store Delivery (SAP
  xMDSD)

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SAP xApp Mobile Time and Travel

• Enables employees to enter time and expense
  reporting functions anywhere, anytime, in
  offline mode
• Allows to book own business trips
• Available as a full client application running
  on a laptopBenefits
• Enhanced productivity
• Increased visibility for management staff in
  operational performance

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SAP xApp Mobile Asset management

• Enables technicians and planners to get acces to
  critical business content anywhere and
  anytime via a range of mobile devices
• RFID integrationBenefits
• To accurate, up-to-the-second information
• To reduce costs
• To ensure greater customer satisfaction
• To improve quality on information

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SAP xApp Mobile Sales for handhelds

• Integrated in Master Data and sales components
  of SAP CRM
• Assignement of business partners and products
• Create sales order, assign products and enter
  quantitiesBenefits
• Input, update and share information
• Guided sales process for sales prospects
• To get approximate pricing information

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SAP SAP xApp Mobile Direct Store Delivery

• Covers all activities that need to occur in a
  direct store and delivery process for
  example Tour data for the drivers, driver ID,
  vehicle ID, to check loaded materials on the
  van, to print a delivery note or invoice, to
  enter returned goods Benefits
• No reworking of the data thus saves time
• Guided delivery process

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Agenda

• Introduction mobility today
• Placement People and Process Integration in
  SAP NetWeaver
• Mobile technology
• SAP NetWeaver challenges and capabilities
• Example break-down service
• SAP mobile application portfolio
• Succesful implementation mobile projects

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Successful implementation of mobile projects

• To define objective of project
• To set up project organisation
• Go live planning in the earliest stage

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Successful Implementation of Mobile Projects

• To select the appropriate devices
• To do performance and sizing in the earliest
  time
• Security and authorisation issues
• User acceptance
• User training
• Roll out planning

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Thank you

CCS IT Services GmbH Dubai, Silicon
Oasis www.ccs-it-services.com Booth Nr. 9

• Software engineering
• Consulting
• Project management

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Visit us at booth Nr. 9
Live system at the booth of CCS IT Services

SAP NetWeaver Assistance class as acontroller
for the application Internet communication
framework
HTTP

HTTP
WEBDynpro-Application with a login/selection
view WEBDynrpo-ALV RFC / BAPI