Overview and Introduction to

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• Overview and Introduction to
• Correctional Crisis Resolution Training (CCRT)

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What is CCRT?

• CCRT (Correctional Crisis Resolution Training) is
  a program designed to improve the outcomes of
  Correctional Officer and PPO interactions with
  people in crisis who also have a mental illness.
• CCRT is a collaboration between the Oklahoma
  Department of Corrections, Oklahoma Department of
  Mental Health and Substance Abuse Services,
  Oklahoma City Police Department, Midwest City
  Police Department, NAMI-Oklahoma, consumers and
  their families, and community mental health
  providers.

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Statement of Purpose

• To employ an evidence-based crisis intervention
  training tailored to the needs of institutional
  and community-based staff within the Oklahoma
  Department of Corrections (ODOC). It is
  anticipated that implementation of this model
  will increase the safety of staff and offenders
  who have a mental illness by decreasing the
  occurrence of misconducts, serious incidents,
  assaults and parole revocations.

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Background

• The proportion of persons with mental illness
  under the custody, care and supervision of the
  DOC has dramatically increased over the past
  decade. Specialized training is needed to equip
  staff with the knowledge and communication tools
  necessary to safely and effectively manage this
  population. A model of crisis intervention
  training used by law enforcement agencies within
  communities across the nation is being tailored
  for use with criminal justice populations.

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Background

• It is expected that implementation of specialized
  crisis intervention training within ODOC will
  yield results similar to those experienced by
  community police departments. Outcomes for
  community policing agencies have included (1)
  increased peaceful resolution of conflict
  situations, (2) decreased risk of harm to both
  persons experiencing symptoms of mental illness
  and law enforcement officers, and (3) increased
  appropriate referrals for mental health and
  substance abuse treatment.

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• SWOT Analysis

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Strengths

• The DOC has established relationships with a
  broad range of law enforcement agencies, the
  Department of Mental Health and Substance Abuse
  Services, community-based treatment agencies and
  community-based agencies that provide services to
  persons who have a mental illness and/or a
  substance abuse issue. In addition, the ODOC
  employs a wide-range of staff with the knowledge,
  skills and abilities to develop and present this
  training.

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Strengths

• The DOC has responsibility for the care, custody
  and supervision of offenders across a continuum
  spanning from prison diversion programs to
  institutional custody and community supervision
  and reentry. A significant proportion of the
  persons under supervision are also consumers of
  mental health and substance abuse services.
  Implementation of a specialized,
  corrections-based crisis intervention training
  program has the potential to positively impact
  both staff and offenders across the range of this
  service provision continuum.

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Strengths

• Implementation of specialized crisis intervention
  training within the DOC is consistent with the
  Departments vision (i.e., employs best
  practices) and mission (protect the public, staff
  and offender). This initiative is also
  consistent with the highest standards of care
  provided within communities at large.

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Weaknesses

• Staff training has not fully addressed the
  specialized needs of the DOCs rapidly changing
  and previously unknown population. Significant
  proportions of offenders who have a mental
  illness can be found in every institution and
  probation and parole district throughout the
  State of Oklahoma.

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Opportunities

• Enhance the standard of care and the continuity
  of care for offenders who have a mental illness
  and are under the supervision of the DOC.
• Improve public perception of custody and care
  provided to offenders suffering from a mental
  illness.

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Opportunities

• Enhance existing relationships with other state
  and local agencies and consumer groups engaged in
  providing services to persons suffering from a
  mental illness (e.g., law enforcement, state
  department of mental health, community-based
  service providers).

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Threats

• Increased demands upon public mental health and
  substance abuse treatment systems.
• Increased expectations of external stakeholders
  with regard to the services provided by DOC.

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Benefits of CCRT Trainingfor ODOC employees

• An increased level of confidence in recognizing
  and responding to people suffering from mental
  illnesses
• Able to safely and compassionately respond to
  people in crisis
• Gives officers options in situations involving
  people in crisis
• Applicable to every area of their lives
• An increased comfort in discussing mental illness
  reduced stigma

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Vision

• Implementation of similar training programs is
  fairly new to the field of corrections with
  correctional agencies within the states of
  Connecticut and Maine implementing their own
  crisis intervention training programs.
• Although the Oklahoma Department of Corrections
  is not the first correctional agency to recognize
  the value of this very important aspect of
  supervision, I do believe that our agency has an
  amazing combination of staff, relationships with
  other agencies and visionary leadership that will
  allow us to make a huge impact on the nature of
  treatment for people with mental illness in
  Oklahoma communities across the state whether or
  not they are under our supervision.

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Prospective Budget for Implementation of Crisis
Intervention Trainingwithin the Oklahoma
Department of Corrections

• According to the proposed budget that was
  submitted with the grant proposal we are
  currently under budget.
• This cost savings has been realized due to the
  expertise of DOC Mental Health Services staff and
  due to the partnerships with ODMHSAS and Oklahoma
  City P.D.

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Statistical Data from First Pilot Presentation
(Probation and Parole Officers in Oklahoma
County)
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Hanlons Razor

• Never attribute to malice that which can be
  adequately explained by ignorance.
• Malice must be fought while ignorance must be
  educated.

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• Thank You