The Call Center Industry in Ireland'

1
The Call Center Industry in Ireland.
Group Members
Eimear Hogan Micheal Nagle Richelle
Sherlock Victoria Talbot
2
What is the Call Center Industry?
What is the first thing that comes into your mind
when you hear the words, Call Center Industry
or Telesales? ---A passage from our Web Page
describes what most people think when they
hear those words .those annoying
people ringing us up trying to sell us a
product or service in which we have no
intention of using
3
What is the Call Center Industry?Cont
But, this is only a small part of what this
important industry is all about! In our Web
Page we cover many issues dealing with the
Call Center Industry, such as
gtgt The History of Call Centers
gtgt The Goal of a Call Center
gtgt Interviews with Call
Center workers gtgt The
Pan-European call Centers
gtgt And many more!
4
What is the Call Center Industry?Cont..
So, What is the Call Center Industry all
about? Firstly, it is a crucial part of some of
the top companies in Ireland, especially U.S.
companies setting up in Ireland. Call Centers win
and retain customers with applications such as
gtgt Centralized
reservations gtgt Order
processing gtgt Help
desk gtgt Technical
support gtgt Market
research gtgt Customer
Inquiry Handling
5
And Finally
So as you can see, theres a lot more to the Call
Center Industry in Ireland. WANNA KNOW MORE??
.Visit our Web Page!!!!!!!!