2002 Present

1
2002 - Present
John Hacker Travel Plan Services Ltd
2
Site Background

• The Next head office is located on Desford Road
  in Enderby
• In addition to the head office operations, the
  site is home to the Next Directory call centre
• The site is currently occupied by some 2550 staff
• It has 1468 car parking spaces

3
Travel Plan Timeline

• 2002 Next Directory move from Leicester City
  Centre to Enderby. Together with increased
  trading activity and an associated employment
  drive this increases overall staffing numbers at
  the site
• 2002- Increased staffing numbers and a heavy
  reliance upon the car increases the need for
  additional car parking, the planning application
  for which was supported by the development of a
  travel plan
• 2005 A planning application to surface areas of
  overspill car parking is supported by a revised
  and updated travel plan

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Travel Plan Measures Implementation

• 2002 Prior to the introduction of travel
  planning the relocation of the Next Directory
  operations was accompanied by a major expansion
  of the company bus service to the City Centre,
  from 5 buses a day (Mon Fri), to 15 buses a day
  (Mon Fri) plus 3 buses a day (Sat Sun)

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Travel Plan Measures Implementation

• 2002 This travel plan included the following
  measures
• The introduction of a travel guide for staff and
  visitors
• Improved access to public transport information
• A car share scheme with preferential car park
  spaces
• Secure cycle stands
• Staff shower and locker facilities
• Additional local cycle signage

6
Travel Plan Measures Implementation

• 2002 The travel plan included the following
  measures
• The introduction of a travel guide for staff and
  visitors
• A simple travel guide was introduced
• Improved access to public transport information
• A car share scheme with preferential car park
  spaces
• Secure cycle stands
• Staff shower and locker facilities
• Additional local cycle signage

7
Travel Plan Measures Implementation

• 2002 The travel plan included the following
  measures
• The introduction of a travel guide for staff and
  visitors
• A simple travel guide was introduced
• Improved access to public transport information
• Information displayed via travel guide a
  single notice board
• A car share scheme with preferential car park
  spaces
• Secure cycle stands
• Staff shower and locker facilities
• Additional local cycle signage

8
Travel Plan Measures Implementation

• 2002 The travel plan included the following
  measures
• The introduction of a travel guide for staff and
  visitors
• A simple travel guide was introduced
• Improved access to public transport information
• Information displayed via travel guide a
  single notice board
• A car share scheme with preferential car park
  spaces
• Bespoke car share scheme introduced with 34 car
  share spaces
• Secure cycle stands
• Staff shower and locker facilities
• Additional local cycle signage

9
Travel Plan Measures Implementation

• 2002 The travel plan included the following
  measures
• The introduction of a travel guide for staff and
  visitors
• A simple travel guide was introduced
• Improved access to public transport information
• Information displayed via travel guide a
  single notice board
• A car share scheme with preferential car park
  spaces
• Bespoke car share scheme introduced with 34 car
  share spaces
• Secure cycle stands
• 2 stands with a total of 8 spaces introduced
• Staff shower and locker facilities
• Additional local cycle signage

10
Travel Plan Measures Implementation

• 2002 The travel plan included the following
  measures
• The introduction of a travel guide for staff and
  visitors
• A simple travel guide was introduced
• Improved access to public transport information
• Information displayed via travel guide a
  single notice board
• A car share scheme with preferential car park
  spaces
• Bespoke car share scheme introduced with 34 car
  share spaces
• The provision of secure cycle stands
• 2 stands with a total of 8 spaces introduced
• The provision of shower and locker facilities
• 2 showers were introduced
• Additional local cycle signage

11
Travel Plan Measures Implementation

• 2002 The travel plan included the following
  measures
• The introduction of a travel guide
• A simple travel guide was introduced
• Improved access to public transport information
• Information displayed via travel guide a
  single notice board
• The introduction of a car share scheme with
  preferential car park spaces
• Internal car share scheme introduced with 34 car
  share spaces
• Secure cycle stands
• 2 stands with a total of 8 spaces introduced
• Staff shower and locker facilities
• 2 showers were introduced
• Additional local cycle signage
• Investigations began

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Travel Plan Measures Implementation

• 2005 This travel plan included the following
  measures
• Outstanding initiatives to be pursued
• Increased provision of preferential car parking
  spaces
• New bus stops on Desford Road
• Further travel plan notice boards
• The promotion of the 148 bus service

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Travel Plan Measures Implementation

• 2005 This travel plan included the following
  measures
• Outstanding initiatives to be pursued
• Investigations concluded that additional cycle
  signing would not be possible
• Increased provision of preferential car parking
  spaces
• New bus stops on Desford Road
• Further travel plan notice boards
• The promotion of the 148 bus service

14
Travel Plan Measures Implementation

• 2005 This travel plan included the following
  measures
• Outstanding initiatives were to be pursued
• Investigations concluded that additional cycle
  signing would not be possible
• Increased provision of preferential car parking
  spaces
• The number of car share spaces was increased
  from 34 to 69
• New bus stops on Desford Road
• Further travel plan notice boards
• The promotion of the 148 bus service

15
Travel Plan Measures Implementation

• 2005 This travel plan included the following
  measures
• Outstanding initiatives were to be pursued
• Investigations concluded that additional cycle
  signing would not be possible
• Increased provision of preferential car parking
  spaces
• The number of car share spaces was increased
  from 34 to 69
• New bus stops on Desford Road
• Introduced along with appropriate connections
  to/from the site
• Further travel plan notice boards
• The promotion of the 148 bus service

16
Travel Plan Measures Implementation

• 2005 This travel plan included the following
  measures
• Further travel plan notice boards
• The promotion of the 148 bus service
• A travel plan marketing strategy was introduced
  which included
• The development of a travel plan brand
• The development of a branded travel plan website
• The introduction of 2 new branded travel guides
• The introduction of more travel plan notice
  boards around the site
• The introduction of branded e-shots

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Travel Plan Measures Implementation

• 2005 Present Additional Measures
• A new car share scheme has introduced and
  launched with the benefit of a free prize draw to
  win an i-pod
• On site traffic calming measures have been
  introduced
• The company bus service is continually reviewed
  and amended to facilitate seasonal demand
• A range of measures have been introduced to
  reduce the need for staff to travel, including
  an on-site cash machine, 2 restaurants, coffee
  shop, dry cleaning service, post office,
  convenience items
• The introduction of an additional 22 cycle spaces
• The introduction of an additional 3 showers and 3
  lockers
• Further car share promotional schemes

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Travel Plan Management

• Day to day management of the travel plan is
  carried out directly by Next, with advice and
  assistance where necessary from TPS

20
Travel Plan Monitoring

• A requirement of both the 2002 and 2005 travel
  plans was for Next to carry out an annual staff
  travel survey
• To facilitate this requirement Next purchased an
  online survey management package
• These surveys show the modal split for the past 3
  years to be

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Travel Plan Monitoring

• Travel plan monitoring has highlighted the
  following
• Positives
• A reduction in single occupancy car journeys of
  6.4 has been achieved
• Awareness of the travel plan increased from 66.3
  to 76.8 following the start of the marketing
  campaign
• Of those staff who could be expected to walk (2
  of staff live with 3km), 85 do so
• Negatives
• Car usage is still high
• The percentage of staff travelling by public
  transport and bike remains especially low

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The Future

• Travel Plan Scope
• The linkages between travel planning and CSR will
  be investigated and pursued
• The expansion of the travel plan to include
  business travel planning will be investigated
• Travel Plan Measures
• The opportunity to further develop a range of
  travel plan measures through joint working with
  other local employers will be investigated and
  pursued
• These measures are likely to include improved
  bus service provision, public transport discount
  opportunities, connections to rail services,
  improved provision of travel information

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Thank you any questions?

• John Hacker, Travel Plan Services Ltd
• T 01924 272997
• E john.hacker_at_travelplanservices.co.uk