IT Governance

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IT Governance
Key to Operational Success
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Todays Scenario
CIOs Getting Squeezed

• Regulatory Issues
• Increasing Demand
• Tightening Budgets

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Lack of Visibility
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Why Projects Fail?
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What Is IT Governance ?
A focus on the leadership, organizational
structures and processes to ensure that IT
sustains and extends an entitys strategies and
objectives in the creation and preservation of
values and wealth IT Governance Institute (a unit
of ISACA IS Audit and Control Association)
What this really means is Optimizing IT that
maximizes value to an Organization achieving
business goals
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Why IT Governance?

• Strategic Alignment! It offers a way to justify
  IT investments by understanding how
• to support the business and get customer
  satisfaction
• A close link between the Enterprise-Strategy and
  IT-strategy is key, but it seems the distance
  between Enterprise-Management and IT is growing.
• Increasing Strategic Relevance of IT in a Company
  demands for Integrated Business and IT Strategy
  Development.

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Key Elements of a Robust IT Governance model
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Project Visibility, Insights Control -
Challenges

• Reduced IT Budgets
• Reliance on technical staff for reports
• Expensive systems for generating reports
• Ad-hoc process of collecting information and
  generating reports

• Compressed Business Cycles
• Multiple fragmented systems
• Manual transformation, cleansing and rollup of
  data
• Timeliness of information

• Increased Accountability
• Incomplete data across business, lifecycle
• Alignment with corporate objectives
• Visibility into key metrics

• Operational Challenges
• Consistency and accuracy of information across
  roles
• business units
• Security of information
• Supplier and customer access

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Achieving Project Visibility Control

• Rapid commencement of a Program Management Office
  (PMO) to drive delivery
• Proactive decision assistance gathering,
  interpreting, and interrogating project data
  before recommending robust actions Helping you
  make the right decisions
• Delivery support capability a central hub for
  communication, engendering a common purpose,
  facilitating information sharing, improving team
  dynamics Getting your teams working effectively
  
• Robust delivery framework pragmatic programme
  management tools and processes Applied
  experience Shaping your programme for success

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Achieving Project Visibility Control

• Gaining Visibility and Control of complex
  programmes relies on three fundamentals
• Defined Governance structure with functioning
  boards
• Uniformly embedded and utilised process
  commonality of working
• Accurate and timely reporting to drive effective
  decision making
• And to sustain this, capability development
  across the organisation

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Visibility at Various Levels - CXO
FSG
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Visibility at Various Levels Customer
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Customer-Specific Dashboard
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Visibility at Various Levels Project Manger
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Visibility at Various Levels Team Member
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Benefits

• Real time visibility
• Focus on Real Problems and RCA
• Establish standard workflows for similar IT
  activities
• Alignment of business initiatives with IT
• Process Compliance
• Reduce Duplication and Redundancy
• Digitized process, online approvals, managing
  audit trails,automated change deployments
• Consolidated view of IT demands

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Summary

• Sponsorship from the top - buy buy-in and the
  process from IT and the vision of where you
  want to be
• Process Framework implementation be it COBIT,
  ITIL,CMMI,Six Sigma
• Start with a pilot, ensure success and
  showcaseDigitized process, online approvals,
  managing audit trails,automated change
  deployments
• Consolidated view of IT demands
• Reward people based on data

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Thank you