Leadership

1
Leadership

• Listening Effectively

2
800 pm 30 October, 1938

• The Columbia Broadcasting System and its
  affiliated stations present Orson Wells and the
  Mercury Theater of the Air in The War of the
  Worlds by H.G. Wells
• This announcement played twice during the
  presentation
• At least 1/6th of the listeners did not listen,
  they only heard the words.

3
Getting Ready to Listen

• Prepare Mentally and Physically
• Put away distracting stuff like cell phones,
  extra pencils, etc.
• Think about the subject and what your experience
  with the subject has been

4
Take Responsibility to Comprehend

• Concentration -

5
Take Responsibility to Comprehend

• Concentration Close mental application,
  exclusive attention.
• Think about your own experiences that illustrate
  the speakers point.
• Mentally apply the point too your own situation.
• Rephrase the speakers examples.
• This will help you understand and remember the
  speakers points

6
Attending

• Attending -

7
Attending

• Attending being mentally alert to the other
  person.
• Good attending means no physical distractions.
• Let the other person know you are giving your
  full and undivided attention.
• This shows you are interested and you care.

8
Comprehending

• Comprehending understanding what is said

9
Comprehending

• Comprehending understanding what is said
• Receptive you understand the literal meaning of
  what is said

10
Comprehending

• Comprehending understanding what is said
• Reflective you are able to catch the full
  meaning of what the speaker is saying. Reflective
  listening requires
• Paraphrasing
• Checking perceptions
• Withholding judgment

11
Comprehending

• Comprehending understanding what is said
• Reflective you are able to catch the full
  meaning of what the speaker is saying. Reflective
  listening requires
• Paraphrasing put it in your own words
• Checking perceptions
• Withholding judgment

12
Comprehending

• Comprehending understanding what is said
• Reflective you are able to catch the full
  meaning of what the speaker is saying. Reflective
  listening requires
• Paraphrasing put it in your own words
• Checking perceptions use I messages
• Withholding judgment do not interrupt or snap
  decisions based on incomplete information. Get
  all of the facts before offering an opinion.

13
Listen to understand not argue

• Analyze what the speaker is saying, but to not
  argue with the speaker.
• Critical listening is necessary for making
  informed, intelligent decisions.

14
Control Your Emotions!!!!!!!

• ? ? -D
• Dont build barriers between you and the speaker.
• Barriers can force you to react to the speakers
  ideas rather than just their words.

15
Listening for Main Ideas

• Make a mental picture of what the speaker is
  saying.
• You can benefit from the research, experience,
  and thinking of speakers who are knowledgeable in
  many fields.

16
Be Mentally Agile

• Concentrating is a challenge
• You are likely to think faster than the person
  can speak
• This gives you the chance to review what was
  said.
• You have time to repeat, mentally, summarize and
  paraphrase the speakers remarks.
• This increases your comprehension and memory!

17
Taking Notes

• We take notes because we do not trust our
  memories.
• Dont try to write so much you cant keep up with
  what the speaker is saying.

18
Taking Notes

• We take notes because we do not trust our
  memories.
• Dont try to write so much you cant keep up with
  what the speaker is saying.
• Be in place and ready before the lecture starts.

19
Taking Notes

• We take notes because we do not trust our
  memories.
• Dont try to write so much you cant keep up with
  what the speaker is saying.
• Be in place and ready before the lecture starts.
• Use abbreviations and key words instead of full
  sentences

20
Taking Notes

• We take notes because we do not trust our
  memories.
• Dont try to write so much you cant keep up with
  what the speaker is saying.
• Be in place and ready before the lecture starts.
• Use abbreviations and key words instead of full
  sentences
• Include the main idea and enough supporting ideas
  to be clear.

21
Taking Notes

• We take notes because we do not trust our
  memories.
• Dont try to write so much you cant keep up with
  what the speaker is saying.
• Be in place and ready before the lecture starts.
• Use abbreviations and key words instead of full
  sentences
• Include the main idea and enough supporting ideas
  to be clear.
• DEFINITIONS are all that should be written down
  verbatim

22
Remembering

• How interesting the information isis critical.
• Being a mature and objective listener means you
  can appreciate what is said no matter how strong
  your interest is in the subject.